Janet is a very skilled professional travel agent and a delight to work with. I was planning a 2…read moreweek trip to Europe with my family to celebrate my 50th birthday. Janet listened to our needs and gave us great recommendations from flights, hotels and everything in between. She did everything for us and shared her experiences going to Europe. My whole family met with her. She took the time to get to know each of us. I was getting even more excited planning the trip with her. Because of COVID-19, we had to cancel our trip. Janet worked hard and was able to get all of our charges refunded. That is a big deal! I will be using Janet again. Planning the trip with her in the future is something I look forward to doing.

Janet Kan-do! Don't hesitate to let her search for a quote for you, what have you got to lose? Not…read moremoney! She just saved us 3K to fly my family of 5 to Australia this Christmas. Thanks Janet! Stellar job

We finally did it! Our family trip to Europe. Our boys are big history buffs like my husband and…read moreasked for a trip to Europe to visit specific sites/locations they chose. We decided to start planning and quickly realized we were over our heads. We found Windy City by searching online. Dana did an amazing job of listening to our wants/needs while guiding us to make wise choices as we went along. It was a terrific trip that we will never forget and we are on to planning our next two trips with her already.

I received exceptional follow up after an earlier review that was less than five stars. It seems…read morethere may have been some sort of technical glitch and this company clearly cares about its reputation. Given my recent experience, I would try them again.

This is a long overdue review for a Mena Tours & agency. My wife & I were planning a trip for our…read more25th wedding anniversary back 12/2021 to one of our bucket lists to Barcelona Spain. Usually I would plan our trips but I was having some issues planning because of Covid restrictions & multiple locations. We noticed that Mena Travel had a small advertisement on the back of the church bulletin w/a contact on the ad. Jon/Juan was our go to for Mena Travel. While we didn't book our entire trip through Mena Travel Juan was able to help us w/a number of things that proved to be very helpful. We were going to Spain for 9 days & decided to split our time between Madrid & Barcelona. Jon mentioned that Iberia flew directly from Chicago to Madrid. We did book the airfare through Mena. One of the problems I have w/looking for hotels is not knowing the geography of the cities we're going to. Juan was very helpful w/offering us a number of locations in both Madrid & Barcelona leaving it up to us to pick our choice. Both locations ended up being centrally located in the downtown areas of Madrid & Barcelona. Since Juan lived in Barcelona for 2 years his knowledge of the city proved to be very helpful. He gave me a couple of suggestions for our 25th Anniversary dinner on 12/01/2021. The restaurant I selected based on his recommendation was an awesome place in The Gothic Section of Barcelona called Brugarol. (See my review)

This review is for a trip booked in May 2024. We had about a month to plan a trip to Italy and…read morerealized we needed professional help. With such little time, we sheepishly asked Mena if they could help. We worked with Angel who, from my point of view, worked miracles. He helped us plan a twelve day trip, Milan, Florence, and Chianti. Including hotel stays, a tour app (Viator, we loved this and used it for 5 different tours, all of which were incredible - walked to the top (the VERY top) of the Bruneschelli's Dome in Florence, a wonderful walking tour in Milan starting with the Last Supper and traipsing through Milan exploring the historical context in which it was painted. Our trip included a rental car, wonderful hotels, and tickets on the Frecciarosa. No private tours, or private restaurant/wine/cooking/art. Just an incredible, special, beautiful experience from start to end. Thank you, Angel.

John Conenna from Venus Travel is an expert on travel planning. He is truly AMAZING. Planning…read moreyour trip with John makes traveling a breeze. He is with you (WhatsApp) every step of the way. He follows up with reminders on tours and making sure you are totally happy with your hotel experience. He organizes all your travel documents (transports, flights, hotels, train tickets, and tours) and you leave his office feeling ready for your vacation. He gives you reminders the night before for scheduled tours (meeting points) and if there is a question you have he is available 24/7. He is the BEST!!!! Whether you need a whole package (flights, transportation, hotels, and tours, etc) or just hotels, transportation and tours, John is the go to person. Give him a call the next time you are planning a trip. John is very knowledgeable, friendly and personable and you will not be disappointed. He is truly AMAZING. John, thank you for making our trip so wonderful and memorable! We are so happy we found you. We will definitely go back to see you for our next trip. Cheers! Alice R.

John was super helpful in getting us multiple flights booked through Italy. We had to fly in to one…read morecity and fly out of a different one, and he was able to secure those for us, with no issues. He also gave us many recommendations for places to eat visit. Would recommend.

I have been using Janus travel since my honeymoon in 1997 and 33 trips later we still count on…read moreJanus travels for the best vacations. People ask, isn't easier to just to use a computer? No, mark Janus will always find the best price and best places. No one else will give you such service. If there is a problem, mark is right there with you to resolve it with you. It's that professional touch. If I can give him 10 stars, I would! Highly recommend them.

I have never used a travel agent to book a trip. In fact, I consider myself to be a pretty savvy…read moretrip planner/deal finder when it comes to traveling (I got that from my mom's meticulously planned vacations growing up). However, when three of us decided we wanted to take a warm winter vacation getaway we decided to ask for help. We wanted something all inclusive and under a certain budget. The kicker was that one of us would be flying out of a different airport- so all of those deals on Obitz became too confusing. Enter Mark (owner) of Janus Travel Inc: I explained to him our situation, budget and type of vacation we were looking for. Within a few days he came back with options and helped us to line up a vacation with ease. He was quick to answer all calls and emails with random vacation questions. The experience of planning the trip with Mark was actually a lot of fun. It was personalized and I really felt that he want to make sure that we could have the best trip possible. The trip is still a few month away but I will update this when we return.

My first experience with MTA travel was to plan my honeymoon to Tahiti and Bora Bora. Our travel…read moreagent Meagan was a joy to work with! She provided superior service, listened intently to our requests, and responded quickly when contacted. We tried a couple of agencies first, and Meagan was able to get us the best deal at amazing properties. She made sure the places were aware we were on our honeymoon and we got special treatment! I have since used MTA Travel for my work travels. They just make my life too easy not to use them!

MTA travel has provided superior service with every single interaction. Their prompt, professional…read morecommunication is fantastic as well as their knowledge of many properties and locales. I would highly recommend them.

Booked a cruise through Sunset, travel, however, cruise accommodations were fine, but the flights…read morewere a disaster. It started out with the improper names being put on our tickets, which caused us to have to wait in an extra long security line at the airport, thereafter, the return flight was another nightmare as wrong pre-TSA check were assigned to the incorrect parties. Beyond stressed at the airport and probably will not be recommending nor using Sunset Travel in the future. Have not used a travel agency in years as I have always booked my own and I suppose that is what I will do for sure in the future as I have not had any complications. Sadly, travel is supposed to be stressful, but this one was very stressful.

Latrissa is fantastic. I was having trouble booking a trip to Mexico for my son and his 5 friends…read moreuntil o called Sunset Travel. Latrissa was very knowledgeable about resorts, booked them all on the same flight, and arranged for airport transportation. The trip was flawless. I would definitely recommend booking through them instead of doing it yourself.

I found this travel agency on Reddit of all places! After seeing their great reviews on Yelp, their…read moreyears of experience, and that their US office was located in Chicago, my husband and I utilized their services to book our honeymoon. The booking process was very smooth. Andi was assigned to us and she took great care of us. I appreciated that she asked activities that we were interested in and planned our stays around that. The information provided to us was very detailed. The tours, hotels, and transportation were wonderful. The vans they had us in were super clean and drivers were friendly and bilingual. The transportation arrived at exact scheduled times for ALL of our tours and transfers. I also appreciated that they included what to pack for the different activities. I highly recommend this travel agency for your costa rica travel needs. PURA VIDA!

Shoutout to the good folks at Costa RIca Experts! Aaron and his team helped me plan a 7 day, 6…read morenight trip to beautiful Costa this past week. They really listened to all my inputs, from locations to types of activities. The final result turned out to be one incredibly detailed itinerary that also had room for flexibility and spontaneous exploration. I'm writing this review literally still on my second to last night here and am so grateful to have found them on Yelp!

I recommend Natalie wholeheartedly, with no reservation. Both my hubby and I were too busy to…read more'study' what we were supposed to know before the first Disney trip. Once we started reading, we knew it could take forever to check all the necessary details when we only had about a month until the trip and we had to arrange everything ASAP. So I searched yelp in desperation. When it comes to organizational skills and attention to detail, I used to think that it would be nearly impossible for anyone to surprise me - until I met Natalie. She is absolutely AMAZING. Through the end of our trip, she provided the most detailed and updated information in such an organized manner at the right timing. And she was available before and during our trip; She responded to all our inquiries in a few hours, mostly within an hour. I remember asking her if she'd ever rest! We had a wonderful time in March right before the closure. Her created schedule could not have been better - She took into consideration various factors, such as my child's age and interests, our preference for different parts of Disney, length of trip, etc. We can't think of any other agent for our future trips because we know that she will provide her expertise in the most thorough, up-to-date, accurate, organized, and actually useful way for our needs. We just contacted her today to plan another trip, to have a safe family vacation. She is a true professional who loves what she does. That's what sets her apart from the rest. ps) She said that she established a travel agency: *SPARK OF MAGIC TRAVEL* ps2) She gets a commission from the vendors, so there is no service fee! The invoice for the Disney trip was the same as the rate we got from Disney or other travel sites. We felt like we paid the same rate for more tips and benefits! (reminding me of this horrible travel agent in NY that I initially contacted first who charged me $$ for checking a hotel room availability.)

Natalie does more than just Disney. I've never been to Disney, but she's booked pretty much every…read morehotel I've staid in for the past couple of years. It doesn't cost anything extra to use her services, and it takes all the stress out of planning things. You just show up, check in, and get on with your vacation. For an introvert who doesn't like to talk on the phone, this service is invaluable. Having someone to do the talking for you just makes vacation that much better! It's one less thing you have to worry about while out on the road. From the simple to the all inclusive luxury vacation, Natalie will take care of it all. She's got all of my vacation business from here on out!

I agree. I've used them for about a good 15+ years off and on and they're always knowledgeable,…read morereliable, friendly and efficient. About to contact them now (which is how I found this page) and I don't even live in Chicago anymore. But I value their opinions so much I want their input for a trip I'm planning. You can use them if you don't reside in Chicago too, btw (I've done it before).

Maria is a gem. She was recommended to me when I needed to travel in Asia, with odd connections…read more She made it seamless, one ticket with multiple stops, and coordinated my upgrades. All my colleagues who relied on Am Ex VIP travel serviices ended up with more connecting flights, longer layovers for more money. She is low key, thoughtful about her recommendations, and really listens to the customer. It is so pleasant to have an advocate when it is you against the airlines--I can't believe how much easier she has made my life.