Pleasant travel is the only place that I trust with my travel plans. I have been buying from them…read morefor the past 25 years and I have never had an issue. The staff is nice and they all treat me like family! I would definitely recommend them! they are the best in Chicago!!

The company name should be UN-PLEASANT TRAVEL. I had the displeasure of having Asma as my agent…read more She informed my wife and I about our travel plans, when we realized her mistake and brought it up. SHE STARTED YELLING AT ME AND MY WIFE. It is sad because the company is great, but Asma gives them a bad name with her bad character We ended up having to stay on the phone with Emirates for over 5 hours because of this, including having to rearrange all our plans. I suggest the company should get rid of Asma or teach her manners and professionlism. Until then, I will be recommending my friends and family to use a different agency * If the manager/owner contacts me about this issue, I will gladly update my review

Amazingly helpful!!! I am going home and am a supreme procrastinator and Maria got me across the…read morecountry for 266 dollars including tax! I will never use expedia again, Two phone calls ten minutes and my travel was booked for me and my baby!

Through the years Alicia and her associates have helped my family travel to Uruguay, Chile, and…read moreplaces South. She is responsive and conscientious, and even in these times of fast and direct accessibility of Airline websites, she manages to do a better job than any of us could do on our own. She will do better than Expedia and Travelocity as well. La recomiendo sin reparos.

Do Not Ever Use This Company. They are lazy and do not check their work. We went to Italy for a two…read moreweek vacation. The Italian counterpart agent that CRC worked with stuck us in a hotel in a bad neighborhood in Rome. Further, we had no idea we were not near any attractions and several blocks from Termini station (the rail lines) so transit was a bit dangerous and far away. We were also put up at a villa in Chianti that was in the middle of nowhere and he knew we were without a car. We had nowhere to go and were forced to eat dinner there (which was not good). As travel agents, it is CTC's responsibility to check our itinerary and make sure this does not happen to its clients. After our return, our agent didn't check in to see how our trip was for three weeks. When we voiced our concerns we received a one-sentence response saying "Thanks, glad you enjoyed Italy and great feedback!" We loved Italy, but we spent thousands of dollars through CRC Travel and apparently it wasn't enough to merit the care of the agent.

My husband and I had the absolute pleasure of working with Rebecca Spina from CRC Travel over the…read morecourse of 9 months to plan our European honeymoon. From day one, Rebecca, who works for CRC out of New Jersey, was attentive, responsive, and extremely helpful, especially in planning out every detail of our very ambitious itinerary. For context, our 14-day honeymoon took us to Dubrovnik, Croatia for four days, followed by ten days in Venice, Florence, Rome, Sorrento, and Naples, Italy. That's a total of two countries (well three when you count our day trip to Montenegro, also planned by Rebecca), six hotels in six separate cities, a handful of flights, two trains, one rental car, and many excursions in between. Both countries--and all cities--were brand new destinations for both me and my husband. So with how many places we were hoping to visit, using a travel agent was a no-brainer, especially for such a special occasion. In the beginning phases of planning, Rebecca clearly laid out and articulated all of our different options, with recommendations on what cities to spend more time in and which ones to skip, and providing overall guidance on how she would map out the two-week trip if she was in our shoes. While I tend to be very picky and rarely let others plan things for me (I'll admit it!), having Rebecca weigh-in on all of these moving pieces was extremely comforting and relieving, especially when I was in the thick of planning a wedding. After providing her initial suggestions on the course of the trip, Rebecca quickly went ahead and reserved actual flights and hotels for us, so we could see the overall trip from start to finish before committing and booking anything. Once we confirmed that that itinerary worked, Rebecca continued to be extremely responsive (always responding the same day) and went on to book our rental car, trains, and even key excursions in each of our destinations. She truly served as a concierge when it came to our entire trip and no question of ours went unanswered. Once we were a few days out from the trip, Rebecca sent along a final detailed itinerary which included anything and everything that we would need while abroad. Now again, I'm usually one to disregard these templated documents and make my own, but for the first time ever, I didn't even have the urge to do so; she didn't skip a single beat and was extremely thorough and detailed in what she sent over. I printed multiple copies of the document and used it exactly as it was provided. The honeymoon itself was truly the best two weeks of our lives. We cannot thank Rebecca enough for her expertise and assistance in planning what was a dream come true trip of a lifetime. Every single hotel was stunning and conveniently located (in the best part of every city may I add), and each room had a gift waiting for us upon arrival - exactly what you envision when you think about your honeymoon. For any couple hoping to plan a honeymoon like ours--or any trip for that matter--we strongly suggest you reach out to Rebecca as you will certainly not regret it! Rebecca, we really cannot thank you enough and look forward to working with you again in the near future. Now the person who swore she'd never use a travel agent (me) swears by one - and you should too!

Great business! Always on time and they have great pricing! I definitely recommend if anyone is…read morelooking for a charter

Hana is so talented and amazing at planning trips! She caters exactly to her clients' needs by…read moreadministering a super detailed/helpful survey prior to planning. She pointed us to incredible restaurants, bars, tours, activities, and so much more! We loved her work and were blown away by the speed at which she completed a customized, thorough guide for 4 full days as well as her affordable pricing. She is so responsive, kind, and intelligent... highly recommend using her services!

This travel agency plans GREAT trips to Cancun. It is really easy to book yourself a fun trip…read more However, it is a bit expensive-- good to look at other choices first.

Best ever! We're about to book another trip with Jeff and Robbie. We'll be calling soon for their…read moreadvice and suggestions.

I know that in this day and age people think that travel agents are not needed, but I am here to…read moretell you that travel agents are still relevant and this team is great. We have used them for years for travel to Jamaica, Europe, even to NYC for a museum trip and have never had a bad experience. Sometimes I do a little research and say can we stay at this hotel, and they always honor that without sounding like they are disappointed in such a request. They were even able to help us out a few years ago when we realized that our daughters passports were going to expire so we had to get expedited service. Walked us through the entire process so took a lot of the stress off our shoulders. Would highly recommend Travel Center Tours to anyone and everyone!

Always excellent prices, thorough research and prompt travel support! Strongly recommendedread more