Should be rated zero. Zero help. Zero respect. Zero accountability. Have issue with home and always…read moretake month to get anything done. Also they love to point the finger at other people and say they do a great job.

KSM property management has not been managing our townhouses complex appropriately. They are very…read moredated still collecting cheques and never send notices. Our complex is currently in deficit and a water bill issue amounting to 80k debt with the city that they have been unable to resolve. There is suspected water leak and they never have done anything to solve it. They never renew the board of directors which seem to be perfectly happy with KSM property management and the deficit. No monthly meetings and there has been 1 annual meeting in the past 5 years (at least 1 that I was invited to as they never send notices) I cannot rate them with zero stars which is what they deserve

Absolutely pathetic. They are the worst property management service I have ever seen. They don't…read morehave any proper maintenance team or staff on site. Once elevator was off for a week and I had to take stair to 19 floors to straight 7 days. Never ever trust this management. Their repair work cost more than the market value.

Absolutely hideous management. They managed my building for 10 years and did nothing. The manager…read morehas favorites and let's people do what's they want. This management company never sees there problems and never say when they do something wrong. They are no good! Crooked and only want work that they can get money from buy using there handyman company. Stay away

i had a great experience with Deanera. I dreaded the hassle of getting repairs done, first when my…read morestove broke down and second when my roof started leaking. But Wendy made everything so easy. From the moment I called, she was incredibly helpful. I had a quick response, and the issues were addressed in no time. I really appreciate the transparency throughout the process; I always knew what was happening and what to expect. Most importantly, the quality of their work is outstanding - my stove is working perfectly, and my roof is fixed. Will definitely use them again, if need arises

From the owner: At Deanera Group Inc., we specialize in comprehensive property management solutions designed to…read moremake ownership effortless and profitable. From single-family homes to multi-unit investments, our team handles everything—tenant placement, maintenance coordination, rent collection, inspections, and more—with precision, transparency, and care. What sets us apart is the convenience of a multi-service business hub under one roof. Alongside our core property management services, we offer licensed contractor work, appliance repair, recruiting support, and even web design and branding—ideal for real estate professionals, investors, and business owners alike. With over 18 years of combined industry experience and a personalized, hands-on approach, we deliver smart, scalable solutions that save you time, reduce stress, and protect your bottom line. Locally owned and operated, Deanera Group is your go-to partner for property performance and beyond.

Great airbnb property management service. I would recommend them to anyone looking for help with…read moretheir investment property.

From the owner: Experience top-notch property management with Allproperty Services, from residential to Airbnb and…read morecommercial properties. Our dedicated team offers comprehensive care, including cleaning, renovations, and repairs. Why search elsewhere? Trust our team for success in every task. • Property management • Residential property management • Airbnb property management • Commercial property management • Comprehensive property care • Property cleaning services • Property renovation services • Property repair services • Dedicated property managers • Successful property management

WORST PROPERTY MANAGEMENT!!!…read more We are renting one of the offices that they manage. we are a trucking company. we have 2 straight trucks that we park on the side building along with other trucks and vehicles. some of the trucks and vehicles are actually by the fire hydrant and blocking the fire route. For some reason, we are the only one who received the notice to remove our vehicles overnight. We received a 24 hour notice and i called them to asked for an extension, i called the number on the notice and i explained the reason for my call and where i am calling from, she approves the extension for a couple of days. The next day when i am about to move my trucks, i find out that they had already towed my 2 trucks the day before AFTER i called to ask for an extension. Now the person who answer the calls denies giving me approval because she failed to relay the message and now the towing company wants to charge me $4000 plus daily storage fees of $300 per day! That's absurd! Downing refuses to handle this mistake on their end. All they kept saying is you are not suppose to park there so you got towed, too bad! How can someone say that? she didn't try to help me at all! she even called me a liar saying i didnt call even though i can prove that i did call from my phone. i have the exact time and everything. why would i lie about the exact time. She said i could have just dialed the number and didn't speak to anyone. i said the phone call shows i spoke to someone! Anyhow, i am taking them to court and filing complaints to everyone. Property Management in my experience have been horrible but this company topps it. They should be covering the costs incurred on my end because someone forgot to do their job properly at Downing. Funny how no one else got towed except me. The other trucks and vehicles blocking the fire route are still there and they didn't get towed. if you want to enforce something, you would typically tow everyone who didn't move their vehicle. I, who asked for an extension, got towed instead. I will be filing complaints with consumer@ontario.ca and i will be contacting a lawyer regarding this matter.

As a contractor I must stand up and say Crystal Rawding treats us poorly. I have been a contractor…read moreof Downing Street for many years and they used to treat us good! But now that Crystal Rawding joined their team as Director of Property Services, payments have been late and contractors are not treated with respect

My family and I lived at a Buttonwood property in Toronto for two years. The unit was in such great…read morecondition upon our move in date and required little to no calls to property management. However, when there was a need, Sabine was very attentive and constantly made herself available. If I were to return to Canada, I would seek out Buttonwood Properties without hesitation.

As a new Canadian, Sabine at Buttonwood made our home search a pleasant experience…read more Sabine is very knowledgeable and more importantly listened to what we are looking for and quickly found us a place at an affordable price. Highly recommend Buttonwood!!!