Candy craze can maybe be expensive but the candy is amazing the service is also amazing and so is the ambiance

One star for candy that is it. Worst customer service EVER experienced in my life. I have worked in retail for over 2 years, I have been a server and currently a nanny. I understand the value of greeting and treating your customers with respect and I will tell you that every single employee that works here has none of that. My mother has been taking me to this store since I was a baby. I am an adult now and every single time I go in there I still have to brace myself for what lies ahead. I would only come in for the sour belts because they many flavors to choose from. The same people have worked there all my life and have only seen a new fave once. Which leads me to believe it's family owned. But I usually get a scoffimg remark, or a bad look, I've even gotten laughed at in my face. Twice. The incident that just blew my mind that made me FOR SURE to NEVER come back: I was with my sister who only had $10 and wanted to get some candy. Her total came out to be $6 and asked if there was anything she could do make it cheaper. The older woman (at least 50) laughed in her face. I asked her if that was necessary. The she laughed in my face again. I was beyond furious at this point but kept quiet. Then the Cashier, with a horrible tone made a remark that if we don't pay for it then they trow it away. There was a stack of candy bags that no one bought that was laying on the counter and one was open like they eating from it already. I told my sister if she didn't want to pay for it then she didn't have to. That's when both of them got furious and the Cashier asked if "Are you going to be able to afford yours?" in such a snarky way. I responded with "Yes I am. And I've been coming here for yours and you have constsntly been disrespecting your customers and I'm not going to sit here and have my sister be disrespected" keep in mind there were other KIDS with their Families behind us so I kept my tone very quiet and collected. Then I was responded with the older lady in the back with her yelling (yes yelling, a full-on-open mouthed yelling with her finger pointing at me) that she wasn't going to get disrespected in her own store and that I needed to leave. Needless to say, never coming back. read more

-This incident was a few years ago- I was with my sister at the mall and was going in the store to get some candy. Granted they were going to close in 10-15 minutes but it doesn't take that long to get candy and from what I've seen they never seem to have to do much cleaning to close up, I highly doubt they wash the candy scoopers daily (they should imo). No matter how hard you try in this type of store you always will end up spending $8+ because of how heavy most of the candy is. So I was about to drop at least $10 in this store for maybe 5 minutes of bagging the candy myself, the lady literally just had to weigh it then ring me up. I'm also not messy so I wasn't spilling candy or anything to cause additional cleaning, the scoopers weren't put up or being cleaned. This lady rolled her eyes AND sighed loudly (I believe she also was mumbling about me to her co-worker that was just standing next to her, neither of them attempting to assist me or the other person in the store) enough that my sister who was standing at the edge of the store waiting for me heard her. My sister grabbed me by the arm and pulled me out of the store right after she told the worker how rude she was being to her customer. My sister said loudly that I should NEVER buy from this place because they are rude and overpriced and we left. The worker also didn't greet me when I walked in and was generally unfriendly. I wasn't asking for special help or for her to hold my bag while I shopped or anything. I haven't been back since I think the lady was the manager and also I can just buy candy online or at a gas station if I really want it badly enough. I hope this lady changed her attitude OR found a new job that didn't "put her out" as much. read more