I reached out to CNY Pet Training & Behavior to resolve an issue between my two cats who were…read morefighting. Danielle Basciano reached out and was able to set up an initial consultation (one of which she had to cancel and reschedule). During the consultation(via zoom) her connection was absolutely horrendous. Most of the call I couldn't understand her or there was a significant lag/glitch. During the call I started to take notes but she told me that wouldn't be necessary as she would send a full plan of her recommendation on how to treat the situation with product recommendations and a week by week plan with instructions on how to move forward. She also said she would be readily available throughout the process if I had questions or follow ups. So I waited a week giving her the benefit of the doubt. I then reached out multiple times to follow up on the material/plan and was absolutely ghosted by this business. It's now been six months and I received nothing. This business is an ABSOLUTE SCAM. I am in process of filing a claim with my bank. Other customers thinking of using this business be warned!

Clean, safe environment for your pet. Knowledgeable training staff who understand individual pet…read moreneeds. We've put training tips from the first puppy class we attended into action with great success.

We were a bit apprehensive at first because of the e-collar and the cost, but we're glad we got…read moreover it because Sit Means Sit really made a difference in our Hercules. He was a rescue from a hoarding situation and apparently had never been trained to do anything, but when SMS sent the first video to my phone all we could say was, "Is that our dog!?" The trainer was absolutely excellent, going through everything step-by-step, and answering all of our questions. The facility itself is awesome with huge training rooms that are clean and odor free. We've gone through 3 training sessions and will have one of the trainers out to the house after we've spent a week or so doing home training.

Wonderful trainers who train you as well as your dogs. I would not be able to hike with my dogs…read morewithout this help and training. It is important to be open to training yourself and not just this dog

Dan was so incredibly helpful when training my 9-month-old puppy. He came to us, was patient and…read morethorough when assessing our needs and background and together we came up with a training plan. You can immediately tell his knowledge and experience working with dogs, which was very comforting. I will continue to work with Dan in the future and would not hesitate to recommend him to anyone who is looking for a dog trainer!

I had moved to the area and needed a place for my dog to stay because she was very anxious in a new…read moreplace and the staff was so friendly and helpful to get her in right away for the evaluation because I had to go to work and did not want to leave her so upset and alone in a new place. They have a great team and I felt very happy knowing she was in good hands while I was at work. Highly recommend their services.

The best doggy daycare and grooming in Syracuse! Sara and Sam and the crew are fantastic!read more

Had an 8am appointment, was there early and right at 8 only one employee showed up, said she can't…read morelet me in until a groomer arrives. Fine. 8:10 an employee arrives and lets me in, checks me in and proceeds to tell me my groomer called in for the day and there is no room in the schedule for her or other groomers to accommodate my 8:00 appointment. I scheduled a time a not a particular stylist. She asked me to reschedule, and I will just not this location. I'm required to give 48 hours notice for cancellation but it's ok for me to arrive on time and be told that there is no stylist to perform a service I scheduled them for. Anyways, 2 stars for a reason. Avoid this location.

Manager is a nut, says I cant return to store after I asked her to adjust price to what's on the…read moreshelf. Zero altercation, just a power trip for this nobody. Corporate hasn't returned my calls. I'm happy to take my business elsewhere.

Took my pup to be groomed and it was a good experience. Opal has went to one other place by the…read morethird time she didn't want to even go in the building. I'm so happy I found Jessica!! She is patient and the one dog at a time is great. We will be a returning client

After our usual place was too hard to get into we tried a few others and just weren't happy. Then…read moresomeone recommended MOD. Love the in home services and the one at a time dog situation.(reactive dog approved)! We have made the switch to Mother of Dog permanently. We love the photoshoots it's such a cute bonus!!

We have a very stubborn English Chocolate Lab (Lexi). I tried all my known tricks to get her under…read morecontrol with no avail. I got the number to K9 clearing through a friend. It was a great experience. Glenn was a through trainer. I am not going to sugar coat that it is work on a daily basis but he was able to help me not only get her under control but with my Golden as well and he has never had any training. His knowledge is amazing. He is very flexible and knowledgeable.

From the owner: We specialize in basic/advance obedience, puppy programs, behavioral modifications, board and…read moretraining, private lessons, & decoy bite work

As a busy professional I don't leave many reviews, because my time is limited and valuable. However…read moreon occasion for exceptional people and services I do. Nicole with Paws First is one of these... I was given her contact information from a friend in September 2019 after driving to Iowa for a 5 month old puppy, his name is Hank. I am very OCD about who comes into my home especially when I am not present, and even more so when it comes to caring for my dog. Hank is very loved by my family, he is not just a pet but an investment of myself and resources for my future. It was of high importance to find someone whom would love and care for him the same. I tried doggy day care where Hank was just another dog and number. Sure he had fun, but I noticed Hank was picking up bad habits I would then have to break. I also tried the ROVER app with a previous dog, and encountered a variety of different issues. Finding Nicole reduced a lot of anxiety in my life. Nicole offers a professional, affordable pet care service, and one I have been able to count on. She has an impeccable character, is responsible, reliable and trustworthy. I found comfort immediately after meeting her. She has always followed my directions perfectly, and sent follow up emails with photos after every visit. Until the Covid Crisis I hired Nicole 4 - 5 days a week since October 2019. I recently sent my Hank away for professional dog training where he will be for the next four months. Upon his return I will depend on Nicole's pet care services again. Anyone who's looking for someone to comfortably allow into your home and care for your treasured pets, Nicole of Paws First is just that.

From the owner: Finding care you trust can be complicated, let Paws First make it simple for you. We are well known…read morein the community. Our business specializes in reliable, trustworthy and professional pet care. At Paws First your pet is in the hands of a knowledgeable and trained caregiver. We are available for all of your pet sitting needs, around the clock 365 days a year!

We recently brought in our boys Sammy & Henry (Burnese Mountain dogs) to be groomed. This was their…read morefirst visit as our groomer moved out of the area. We were there first thing in the morning and treated professionally, respectfully and politely. Our first visit there the place was very clean and smelled wonderful. These dogs are not easy to groom and their recommendations as well as procedures were explained so there wasn't any confusion. Approximately 4 hour grooming. When we arrived to pick them up, both boys looked handsome and smelled amazing. They were just laying in safe location watching other dogs get the pampering they just received. You can tell this team has a lot of love for these animals and our boys gained some new friends! We will be back! Thank you all so much, Ross & Janice Langevin

I took my Maine Coon in to have a couple mats on his belly shaved. When I came in to pick him up,…read morehe was completely freaked out and his mane was almost completely trimmed off (not requested). The worst part was a couple days later (when he finally came out of hiding) I discovered that his nipples were shaved off. No, that's not an exaggeration . I could not recommend taking a cat there for grooming.