I had moved to the area and needed a place for my dog to stay because she was very anxious in a new…read moreplace and the staff was so friendly and helpful to get her in right away for the evaluation because I had to go to work and did not want to leave her so upset and alone in a new place. They have a great team and I felt very happy knowing she was in good hands while I was at work. Highly recommend their services.

The best doggy daycare and grooming in Syracuse! Sara and Sam and the crew are fantastic!read more

I loved the groomers here. My Maine Coon mix was very relaxed and cooperative and to get his nails…read moreclipped and a sani trim took hardly any time at all. I have a question: Are they still in business? I have tried calling to make an appointment and phone is always busy and the website is unavailable

Brought my cat to take a shower, came back with multiple broken nails, bleeding…read more I don't have a reason to write this review if it was a good experience for my cat. The owner said he's not going to hurt it's no big deal, but he is bleeding and not able to walk. The owner have never said a sorry to us at all, all I heard is "oh it's normal, it's fine, don't worry." Seems like they have no responsibility for his injuries!

Great place to bring your pup for daycare. My dog cannot wait to get to his friends. Employees…read moreare friendly and always willing to answer any questions you may have. Very clean and smells like fresh laundry when you enter, that's no easy task with so many dogs!

Our dog went to daycare here for the past two years! Cory and the staff were very friendly and…read moreprofessional our dog absolutely loved it and always came home tired! I would definitely recommend it to a friend!

DO NOT BRING YOUR DOG HERE! I work in the daycare industry and I was told by a woman who worked…read morethere not long ago, they use shock collars on the dogs. HOWEVER they rotate them throughout all the dogs so sometimes they don't know what remote goes to which collar. when this happens they just shock every collar until they find the right one.....while they are still on the dogs...

If you're looking for a caring and talented team to groom your fur child - the Wiggle Waggles Groom…read moreRoom is the place to go. While it's located on a busy road, there are plenty of parking spots in front of the building and fairly accessible. Megan and Erika are patient and talented when they care for my dog's grooming needs. My pup is. 2 year old energetic yorkiepoo and they handle him with care. He always come back home happy. I tried their daycare once and received a report card after my dog's visit which I thought was neat. Overall, I've had many positive interactions with this business. Support local and use them for your pup care needs!

Great Veteran Hospital…read more Friendly, helpful and caring staff. All wonderful from the receptionist to the Vets and everyone in between. We've been going to Stack's ever since we moved into the area and could not be happier with the quality of sincere care from day one. Yes, a total Friends and Family recommendations.

Took our Rhodesian Ridgeback there forever. The last two years we complained that he had lumps on…read morehis body asking what they were from. Then he developed a severe limp and they put him on gabapentin, again we called and repeatedly brought him in for exams and consistently called about him having a problem with the drug not helping him. At this point I insisted on xrays and ultrasound be done, they had us do bloodwork and told us if we paid an extra $89 for an official pancreatitis test that would be definitive diagnosis that would give us the result that we needed. They could not perform an ultrasound so we had to take him to the emergency vet on Bridge Street in a Syracuse. Come to find out our dog did not have pancreatitis as the vet said the blood test revealed but had full pledge lymphoma, (his neck and jaw presented with hard nodules by the ex vet) and we had to put him down. The emergency vet said the blood test that Stacks office gave us for pancreatitis was not a definitive test for that. So which is it? So disgusted with the lack of concern given toward our dog. It wasn't until i insisted on testing because I was concerned of cancer that a closer look was finally given by the Stack Vet. Extremely upset that we had to put our dog down. Think twice about going there. They gouge you for pricing and never addressed his health until i threatened legal action.

I wasn't sure I was going to write this review but I just wanted potential boarders to have all the…read moreinfo. We did day care for years at this location without a single incident but as far as grooming and boarding those are another story. The first time I tried to get my dog groomed there as a puppy I was told she wad too aggressive and she needed sedatives to be groomed and though they didn't groom her they still charged me. For perspective she now goes to a groomer with no sedation and has no problem. I just kind of figured this was a one off or a personality issue then we boarded her for the first time. She came home with a hacking cough and we rushed her to the emergency vet. After 8 hours and $500 she was diagnosed with kennel cough and we were instructed to let the facility she was staying at know. When I did that they said well she didn't get it here. I advised them she had not been around any other dogs and the er said to notify the facility so other owners could take precaution. They still didn't believe me and never notified other boarders. We didn't board for three or four years after that but when we lost our dog sitter close to a vacation we decided to try again since a lot of time had passed. About three days after we picked her up I noticed her licking a spot on her leg so I looked at it and found a hole. A red wound that the inside looked like a puncture. My dog is very fluffy and I didn't know how long it had been there. I made an appointment with the vet and reached out asking if anything had happened while she was at boarding. I wasn't rude, accusatory, or asking for a refund but I knew the vet would ask so I figured I would get ahead of it. The owner responded very defensively saying they do a full inspection and watch the dogs 24/7 so nothing could have happened and to let her know what the vet said. The vet said it was likely a cyst that ruptured and looked like it had been open for a while. She was given antibiotics and I let the boarder know again not accusing them of anything or asking for a refund. She again came back very defensively and said she did not feel comfortable caring for my dog again. I was so taken aback as we had done day care loyally for years and never accused any one of anything but had the right to ask questions. I had about 5 day care days and 3 boarding days left on my account. I told her fine if she feels that way then she can refund the days on my account. That was on 4/11 and it took three more emails and almost a month for her to actually mail me the refund.

Our dogs love going there. Staff is very personable. Prices have risen over the years, but that is…read moreprobably normal. Would recommend.

They are a caring and clean facility my dogs always come back happy and taken care of.read more

We cannot be more pleased with the attentive service we received at Eagle Hill. Our little guy…read morespent the Easter holiday there and the staff were kind and understanding since it was the first time we used them to board our toy poodle. They made friends with Groot and he came back to us clean and happy. We will be using them again when we take our next trip.

We were a bit apprehensive at first because of the e-collar and the cost, but we're glad we got…read moreover it because Sit Means Sit really made a difference in our Hercules. He was a rescue from a hoarding situation and apparently had never been trained to do anything, but when SMS sent the first video to my phone all we could say was, "Is that our dog!?" The trainer was absolutely excellent, going through everything step-by-step, and answering all of our questions. The facility itself is awesome with huge training rooms that are clean and odor free. We've gone through 3 training sessions and will have one of the trainers out to the house after we've spent a week or so doing home training.

Wonderful trainers who train you as well as your dogs. I would not be able to hike with my dogs…read morewithout this help and training. It is important to be open to training yourself and not just this dog

I reached out to CNY Pet Training & Behavior to resolve an issue between my two cats who were…read morefighting. Danielle Basciano reached out and was able to set up an initial consultation (one of which she had to cancel and reschedule). During the consultation(via zoom) her connection was absolutely horrendous. Most of the call I couldn't understand her or there was a significant lag/glitch. During the call I started to take notes but she told me that wouldn't be necessary as she would send a full plan of her recommendation on how to treat the situation with product recommendations and a week by week plan with instructions on how to move forward. She also said she would be readily available throughout the process if I had questions or follow ups. So I waited a week giving her the benefit of the doubt. I then reached out multiple times to follow up on the material/plan and was absolutely ghosted by this business. It's now been six months and I received nothing. This business is an ABSOLUTE SCAM. I am in process of filing a claim with my bank. Other customers thinking of using this business be warned!

Clean, safe environment for your pet. Knowledgeable training staff who understand individual pet…read moreneeds. We've put training tips from the first puppy class we attended into action with great success.