Good folks when your buying a truck. Doug the sales guy was a big help after we totaled our old…read moretruck after a deer didn't like the paint color & decided to take out the front end. Got a 2020 Used Ram 1500. Nice truck for the price. Service Dept. BITES BIG TIME:::. Outside mirror came off, took it in, fixed pretty quick-just vibrates a little at upper speeds-NO BIG DEAL-MINOR issue. Did their survey. Gave them a 4 of 5. Service manager called up day or so later saying they got in trouble cause I gave them a 4. I said VERY CLEARLY on the survey that the vibrating wasn't a big deal. He said they had to get perfect scores or they got into trouble with Dodge. DIY an oil change over Christmas. Drain plug looks like whoever did the last change used an impact hammer on it. All chewed up to the point I'm not touching it. Called their service Dept. about cost to get it off so I can finish up. I got the new oil. Filter change already done. CHAD service advisor told me it was going to cost $179.95 to TRY. Might have to get a whole new pan. It's all on their tape for "quality assurance ". I called parts store. Brand NEW Pan with Gasket, New pan bolts AND plug total out the door $104.96 tax included. BEFORE any discounts. Used sales may be Ok but man their service Dept. sure does like ripping people off. I'm not sending anyone there for anything Folks you decide what to do, I'm just stating facts to what they did to me & my family.

We went to this place hoping for a good experience. We found a nice 2020 Ram 1500 echo diesel and…read moreended up purchasing. It was close to closing when we were finished, as we were driving home (a 2.5 hour drive mind you) the check engine light came on about 15 to 30 minutes into our drive. My fiancé immediately texted the salesman and let him know and they said they would try to get it in. We get home and he checks the code and it has something to do with the DEF system so he texts again and gets the same reassurance that they will try to get it in so my fiancé clear the code in fear of the truck going into "limp mode" (we have never had a diesel before). I go to Wichita for work sometimes and knew he was still waiting on them to get back to him so I stopped back in in my way home and told the shop lady our issue and I was clearly not happy, she set and appointment for today. We are now stuck with the cost of getting a def pump replaced (most likely over $2000) and in my opinion they should have know about this issue if they properly serviced this truck before selling it. We paid over $30k and expected it to be at least a while before having to do anything major. I will be getting a new vehicle in a couple years and WILL NOT be looking there at any point. I suggest you go somewhere else because I want to save people the headache we are dealing with! Do better!

Jan 26, driving my sisters car from MSP to Palm Springs with planned stops along the way and 1st…read morestop in Wichita, the car broke down on I-35. My sister had roadside assistance on her car and they dispatched Andrew and Steel Truckin. A bad situation mitigated a little by this man and his truck. Communicative, caring and diligent. Handed the situation very well. I would highly recommend Andrew.

Andrew was simply amazing! We thought our starter was prolly shot & called Steel Trucking to come…read moreout to check it. He tested our battery first and, he was absolutely correct - it was the battery. He changed the battery and started the car. We had assumed it was the starter but, after he tested everything - it was the battery. Andrew was fast, efficient & his work didn't cost what we had anticipated. We HIGHLY recommend him. Very good work!

Roadside Wichita came to our rescue when we attended a game in Wichita. He was very friendly and…read moregot our vehicle unlocked. He was very affordable. I would recommend him to everyone!

From the owner: Roadside Wichita provides quick response if you have a flat tire, need a jump start, lock out, or…read morerun out of gas. Emergency services provided 24/7 . Roadside Wichita does NOT offer towing at this time. At Roadside Wichita want you to "Know Us Before You Need Us!"

Mark from Moblie Diesel gets 10 stars from me. Not only did he know what was wrong with my truck,…read morebut he fixed it immediately. I would call him at anythime to do any work I need done on my 2008 F250 6.4l diesel engine.....give him a call.

Fantastic assistance from Josh. thank you so much for getting me up and running! Was able to…read morediagnose it and fix it in a timely manner. thank you so much!!!