I wrecked my car twice and Global Collision did an incredible job on both repairs. Their…read morecommunication throughout the process was most helpful.

I took these folks a finder from a motorcycle that had no noun or noun nomenclature form of a color…read morecode. This guy spent the better part of a day searching for a color code. We even took half the motorcycle apart trying to find the sticker or something to identify the the color code. I got tired and left. I went back again the next day and he did identify the color and the painter was actually working on my finder. This dude had the part finished the next day. I had to think long and hard if this cycle worth what the bill was going to be. I looked the fender over very good and the match was perfect. Considering there are over 2 million colors to chose from. They charged my a modest price and the best paint job anyone could ask for. This place is super busy and they managed to work me in right away. Totally amazing group. Thanks Matt and your painters for your dedication. I really do appreciate all that you do. If you have some minor or major body work that needs straightened out. Global Collision Center is the place to go. 5 stars... These guys rock!

I have used JR multiple times. Excellent quality and value. He is very knowledgeable about auto…read morerepair.

My husband and I have had nothing but bad experience after bad experience with JR. The shop had his…read more'57 Chevy for 2+ years and all that was accomplished was the truck had been taken apart, minimal sanding and one or two places on the truck were painted very sloppily. When I finally got involved and started making JR accountable for the work not being done, I was met with a terrible attitude and excuses. After we picked up the truck (in all its pieces) JR gave my husband's number to some random customer because he thought the other customers part(s) may have been put on the trailer with our truck!!! Unprofessional is such an understatement but it applies to every aspect of how this shop and its owner operate! I would NEVER take another car here and would HIGHLY recommend using a reputable shop because whatever work JR does will have to be redone costing you more in the end!!! Spend the extra now on a reputable company or spend it later to have the job redone if you take something to JR's shop.

I broke a clip on the front quarter panel of my Veloster. I swung into ICS Collision Center and…read moreJames (JH Wilson) fixed it lickety-split. I told him my father use to own a body shop, so he was kind enough to give me a tour of his beautiful clean facility. I was taught a clean shop was an efficient shop. James is mechanized and uses cutting edge technology. I will highly recommend this shop to all my friends.

Great service, honest, excellent communication, and helped navigate warranty work; I did I mention…read morethey did an awesome job!?!? HIGHLY RECOMMENDED!!!

These guys have been in business for almost 40 yrs. If they have been around this long...it speaks…read morevolumes. Anyways, my vehicle got into a minor vehicle accident that damaged my driver side door and fender. Got a quote within 10 minutes and estimated completion date. Vehicle was dropped off on Monday and ready for pick up the same week on Wednesday. We did a joint inspection of the work and you couldn't even tell that it was ever in an accident. No damage and paint blended well. I'm pretty picky when it comes to details and I was speechless. Awesome work. Thanks Brian and your body guy for the amazing job.

After some minor paint damage happened to my car, I took it to Dacus for an estimate. They…read moreperformed the estimate and sent it to me, and then I provided it to my insurance company - all good so far. After insurance processed it, we received a check for $500 less than what the claim had been. I called the insurance company to ask why this was, and they said that Dacus had agreed to do the work for the lower price, so with my deductible and the check they had sent I would be good to go. I called Dacus to schedule to work, however they surprised me: They said they didn't care what they had agreed to with the insurance company, they would be charging me the full price on the original estimate, and probably more, and I would just have to eat what insurance didn't cover. Thankfully, I called my insurance and was able that check voided (it was addressed to the body shop), and found another body shop that agreed to do the work at the price that Dacus had agreed to do it for before they tried to make me pay the original estimate price out of pocket. The insurance company had the documentation that Dacus had agreed to do the work for that lower price, email trail and everything, so Dacus apparently thought they would just agree to the lower price and then get some extra money on top out of me. No thanks.

The whole front side of my car was smashed in after a hitting a deer and now it looks like a new…read morecar. The people there are friendly and helpful and are willing to work with you to get you what you want/need. I would definitely go there again but hopefully I will not have to. Thanks.

I just can't say enough great things about this place. I watched as they took care of each of their…read morecustomers, including me, with care and thoughtfulness. I don't have to wonder if they have my best interest in mind. And Dawn--she is a gem!

After hitting a deer on the way to Texas I was directed here by chance, and I'm so grateful I…read morewas!!! Luckily, only my headlights needed to be replaced, and Auto Works had me back on the road in about 20 minutes. The staff was incredibly kind and super helpful! I truly can't recommend this place enough!

Terrible experience. Brought drivable vehicle in for estimate and young women without even…read moreexamining the vehicle said it would cost tens of thousands of dollars to fix. Woukd not recommend.

Getting into a car accident, whether major or minor, is a stressful experience. Therefore, having a…read morebusiness that cares about its customers is essential when looking for a place to get your car repaired. I have never been in an accident before, so I have nothing to compare my experience with Carstar CSW to. They're a fairly recognizable brand, so it's easy to just look on the surface and see just another big company that goes for quantity over quality. But my experience speaks otherwise. This company really cares about their customers. My experience played out like this: I got in contact with Carstar West shortly after my accident. They were already in both my insurance network and the insurance network of the person who caused my accident. They were able to fit me in on the same day that I got confirmation from the other party's insurance. From the moment I stepped inside their location on West Kellogg, I felt taken care of. Their amazing receptionist arranged a rental for me and explained everything I would need to know (Not much. They take care of basically everything.) From there, I left my car with them, and I would get periodic phone calls from Eric, one of their mechanics. When it came time to pick my car up, I was pleasantly surprised to see that they had managed to perfectly match the paint job, and they had cleaned the entire interior of the car. For all intents and purposes, it was like the car had never been in an accident. My final worry, returning the rental, was a complete non-issue. They take care of driving the rental back to the company and making sure everything is in order. After driving my car home, I noticed that the lever on the driver's side seat was extremely loose. Eric, their mechanic, was more than willing to help me with my issue, and he tightened the screws free of charge. I couldn't be more grateful to Carstar West for the amazing job they did, and I highly recommend them to anyone looking for any kind of car repair.