My AC went out early morning on the 4th of July. I had little confidence anything would get…read morecorrected. They showed up the day of and got it done

I have used Hunters for my HVAC needs since moving to Wharton four years ago. Hunter (my…read moretechnician/advisor) worked with me when I needed to upgrade my air ducts to being my home up to code. He was professional and polite and did not pressure me into purchasing anything that I didn't need. After the installation he returned to fine tune the system and to be certain that there were no problems with the installation. The installers arrived on time and were very polite and professional. I am very happy with the work that they did and I was very pleased with the final cost. They are very prompt with their service calls and they are very respectful of my property. I highly recommend them.

My A/C went out on Easter Sunday morning. Aaron was at my house within a few hours (was on a job…read moreabout an hour away from my house when I called). Aaron was very knowledgeable and provided thorough analysis so that I could make an informed decision. He was very helpful, very polite and he answered all of my (many many) questions. This company is now my 'go to' company for all A/C & Heating issues.

Roberson air installed a complete A/C system in my house. They did an excellent job The new system…read moreis amazing and the WiFi digital thermostat is a great addition

These guys are great! I needed a completely new AC and heating system along with new ducts. I also…read morehad a ton of other projects unrelated to the AC system that I had been putting off for years due to just not having the time to get them done or the knowledge of how to get them done. Robertson Air Conditioning took on everything! They were not only able to get the new AC/heating system bought and installed and optimized for our house, but they also were able to find, schedule, and manage contractors to do the other projects not related to the AC. The house looks and feels completely new. I would have never been able to complete all the projects that needed to be done without their help and expertise.

They acting as an agent for AHS (home warranty company) installed a new outside ac unit on our home…read morein 2017. During this current heat wave, 2023, it's 94 degrees in our house. Called an ac company and they said that the unit Southern Comfort installed does not handle hot weather and for us to run our sprinkler over the outside unit all day. It's still 87 degrees in our house and it's supposed to get hotter soon. Very unhappy and feel like we were taken advantage of because of our lack of knowledge as to what was being installed by the "professionals"

Update on service from Southern Comfort. Nothing new. Still…read moreno service even after receiving part for HAVC For a company to say they do 24/7 emergency is a sham. I have been forced to live in one room of my house to stay cool in 95 plus heat. I believe this is unacceptable for any person to have to sit in mercy and wait on service from a company because there Home Warrant Company is paying for it.

We have used them in the past with generally good result, however they tend to do the quick fix…read morejust to get done and move on. Came out today at my request to diagnose and fix a power issue at my dock. Gave me a price, then moments later decided they would "pass" on the work because they didn't need it. Had enough customers and business. Owner, Steven, was rude and actually yelled the f-bomb at me on the phone. Best to go elsewhere. Work is sub par and shoddy. Do not recommend.

Very disappointed. Stephen Carson came out to my father's home today to check on an issue from last…read morenight when the air wasn't cooling. The unit is about 7 years old and was installed by Stephen as he is a family friend. My father was charged for a visit that lasted 15 minutes and told that everything is fine. At 4:50 this afternoon we noticed that the house was hot again. My dad checked the temp and it was in fact not cooling again. He placed a call again to Mr Carson and was told that he could pay an after hours fee o(in addition to the fee from earlier today) for him to return again today, or wait till Monday. Monday?! Really Mr Carson, you have no problem leaving a man who had a quintuple bypass 3 months ago w/ no ac when the temp is expected to be bt 105-107 through Sunday?! I'm extremely disappointed and feel that my father was disrespected and taken advantage of. My dad is too nice to demand service today w/ no extra fee and I respect my dad too much to push him to do so. My daughters and I are visiting from Austin for a few days and I'm very thankful that I have more options in my community than a man who will sleep in his cool home while my father bakes in his.

I have numerous complaints but the last one is this: They installed my a/c brand new a year ago…read more (New construction). It took five phone calls to finally get them to come out to change my filter. (I'm 88 years old & the filter is about ten feet up!). On two of the 5 calls I made they scheduled a definite appointment to come. They were a NO-SHOW both appointment times. I had previously signed a maintenance contract that covered two visits. The day I signed the contract used my first visit. When they finally came out after 5 calls and two no-shows the tech installed the filter within ten minutes and left. They did not honor my prepaid visit. They charged me $218.25 including the installed filter plus he left one for next time. That cost is outrageous by any standards! There will not be a next time with this company!!! I have more serious complaints but it takes so much space to type them!!

called mid day on a Friday about my AC down. Leon himself showed up 15 minutes later, not an…read moreexaggeration. diagnosed the problem, installed the parts, cool air was back on. took about an hour+. very pleasant and affordable experience. a true professional and gentleman.