My husband and I recently just moved in and OMG! We love it here!…read moreIt's like a little resort but still homey feel Alexis is the one who assisted us and she was very kind and very patient with me since I couldn't make my mind up, she followed up with me , which I loved. She really is awesome ! We are happy here.

Looks pretty from the outside, but don't be fooled. 1. You…read morereport anything that requires the office people to get confront- They will not leave the back office. 2. Bathrooms around the pool have been locked down because people from the outside come and vandalize, camp out, tear up, so what should be available to residents- locked out. They are not advocates for residents. Instead of dealing with what needs to be dealt with they stay in their offices, so residents have to suffer. 3. Free roaming from kids and adults from the mall from anywhere who don't occupy the place. Doors, outside gates...always open and access to things and property. 4. Revolving door of management, so no follow through. Simone, the assist manager, leaves early, but no one is manning the front office. No safety. 5. Phones are not ever answered 6. Emails are not returned in a timely manner. 7. If you have a low standard of living, this is your place. 8. So embarrassing to see people on their balconies smoking weed, grilling... 9. Residences know there is no follow through- Simone sits in the back office on a computer, and will straight up lie to your face.

If you're even thinking about Ivy Point 55+ Senior Apartments in Richmond, Texas, stop overthinking…read moreit. This place sets the bar--and then casually clears it. Let's start with location, because that alone is a win. You're right in the middle of everything you need--shopping, restaurants, medical, and easy access to the major roadways that get you wherever you want to go without a headache. But here's the kicker... it's tucked back just enough that when you're home, it's quiet. Not "kind of quiet"--actually peaceful. You've got nearby parks, walking paths, and space to breathe. It's the best of both worlds, and that's rare. Now the apartments themselves? Spacious--like legit spacious, not "marketing brochure spacious." Clean, well-kept, and priced in a way that doesn't make you feel like you're being robbed monthly. Multiple elevators in every building, gated access, and card-entry only buildings--it's secure without feeling like a fortress. But here's where Ivy Point separates itself from everywhere else... The people. From day one, the residents didn't feel like neighbors--they felt like family. And that's not some cliché line, that's real. Same goes for the staff. Christie (Property Manager) and Matt (Assistant Manager) are the heartbeat of this place. I've dealt with plenty of property teams over the years--most are transactional at best. Not these two. They actually care. Their doors are always open, but more importantly, when you walk in, you're not "another issue to solve." They talk with you, not at you. They listen. They remember you. They make you feel like you matter--and that's a lost art these days. You can't fake that, and they don't try to--they just live it. The clubhouse? Honestly feels like a resort. You've got a beautiful pool, game room, billiards, fitness center, movie room, library--you name it. And it's not just there to look pretty... it gets used. There's always something going on. Card nights, bingo in the great room--those were some of my favorites. And then there's karaoke night... and listen, nobody's handing out record deals--but that's not the point. It's about laughing, stepping out of your comfort zone, and making memories you actually remember. Some of the best nights came from people just getting up there, owning it, and having a blast. That's the kind of place this is. And don't forget Chris, the local chef who comes in monthly and does live cooking classes. That alone is worth the price of admission. Great food, great experience, and something you actually look forward to. This isn't just a place to live--it's a place you belong. We were genuinely sad to leave. The only reason we did was to be closer to our son and grandkids on the East Coast. Otherwise? We wouldn't have gone anywhere. Not even a question. Bottom line--if you're looking around, stop. There's no need to go beyond Ivy Point in Richmond. This place isn't just good... it's home.

Love this property! Beautiful layout, amazing staff! My Aunt toured and brought me to take a tour!…read moreAll the residents were welcoming and there are so many activities for the residents!

I can only share my experience with Elation at Grand West. It hasn't been pleasant, and I'm…read morerelieved this isn't the only place I applied to, or I wouldn't have a place to stay in two weeks. I was genuinely excited to move here because it's out of the way and closer to my family. Since I travel 50-75% of the month for work, I'm currently on assignment. Unfortunately, they wouldn't allow me to take a virtual tour, so I informed the agent that my sister would come view the property. She made a casual comment that it was fine, but she emphasized that they couldn't discuss my application with anyone except me. As if I had asked or wasn't aware of this. It was quite obvious, but I suppose. My sister visited the complex, and in my opinion, they weren't very friendly. I was on FaceTime with her when she arrived, exuding a cheerful disposition and explaining her purpose. The lady recognized her because I had recently emailed. My sister attempted to engage in pleasantries, but they fell flat. However, I understand that it might have been due to Mercury retrograde. They provided her with a map and instructed her on the location of the available unit. That was the extent of their interaction. They didn't mention any of the amenities or other details. My sister drove around the complex and showed me the unit. I liked it. My sister remarked, "I suppose that's it. They didn't really say anything." Despite feeling a bit uneasy, I decided to proceed with the application. I was approved, and I chose a move-in date of May 31st. I paid the reservation fee. Almost two weeks passed, and I hadn't received any updates, but I wanted to move in sooner, so I set a move-in date of May 3rd, as there was a first-floor unit available. I sent an email requesting a quote, but I didn't receive any response. I sent a follow up email a few days later, no response. I waited a few days before calling them, as it was clear that no one was following up with urgency. I spoke to someone who informed me that they could not accept my payment documents because the name on the documents did not match my name. I use an alias at work due to the remote/virtual nature of my job, and my initials actually match my name. The girl on the phone told me that they would need my bank statements or to verify my employment over the phone. I agreed to having them contact my job, as I had no issues with that. However, as the conversation progressed, she informed me that they needed both my bank statements and to contact my job. This was a clear case of mixed messages, and I couldn't help but wonder if they were just trying to make things difficult under the impression that I was providing fake documents. Despite this, I decided to let it slide and remain interested in the place and would send everything in. She kept repeating that she could not switch my unit until my information was fully verified. I understood her point, but I also felt that she needed to know my plan especially since you have to reserve the unit you wanted and I had already paid. I requested that they send me an email outlining what they needed, as no one had reached out to me. It took me contacting them for them to even acknowledge that there was a problem. After several hours, I finally received an email. Within the same hour, I sent back the requested information, along with additional details. This was two weeks ago, and I have yet to hear anything back. It is evident that these people do not want me to stay at their property, and it is even more evident that I do not desire to live in a place that lacks follow-up and treats people as if they are committing fraud. Of course, the reservation fee is non-refundable. Which is very convenient for them. If you choose to move here, good luck, but I will never apply here or recommend them to anyone. - And to be clear, income isn't close to an issue and my CAREER is with a well known company! However, I don't know if I'm approved or denied. Which is asinine for a place of business. But I'm happy to have experienced this prior to moving in.

DO NOT MOVE HERE ! Do not move here ! When the old management was here things were great . But…read morerecently things have been horrible! I have lived here for the last year by myself and things just continue to get worse. The crime on cars is getting out of control, the theft is getting out of control , and the fact they want to raise my rent to a crazy amount is crazy ! I started off paying 1295$ and things were great but it's gone down hill.

i came to Tour this past weekend and i must say i am very impressed on how beautiful this property…read moreis, the staff is very nice in the office especially Vanessa she toured me... i am definitely looking forward to staying here..

Well we was there for four years and I can say I enjoyed my stay,though it didn't start good until…read morenew management team came in Thanks to Ms Lisa and Lauren and homegirl Cyndy and of course Ms Tammanica and the Maintenance team they have done and doing a good job with anything nothing is perfect in life even people but I believe working with people who wants to reach a common goal it makes life much simpler.I believe this management team have done and is doing a good job and Sometimes you get those riff raffs who don't appreciate life anyway Love this place close to my job and my child school and other places of business only thing I wish they will give those parking slots to those who back door facing the parking lot even if they charge a small fee that would be better than walking from another lot,but they get 4 and half stars

Love it over here. Maintenance team is so friendly and takes care of maintenance requests always on…read moretime. Office has the best resident events!

the apartments are so beautiful and so modern. pool is…read moregorgeous and lots to do for example the gym.

Nice apartment and neighborhood. Alot of walking trails and parks in the area. Leasing office staff…read moreis nice and they always have events for the apartment community. Walls are super thin (poor insulation). If someone is yelling, crying, knocks the wall, you can hear it. Unfortunately a family lives underneath me (1 bedroom units). I have to listen to their kid jumping around, crying and banging the walls constantly. They also love to blast their music during the day, but nothing is done about it (after multiple complaints). I've even knocked on their door several times but they never answer. I was advised they don't speak English, which I'm not sure about based on the music. Other than that it's a nice community and neighborhood.

We are so happy to have found this wonderful location in Katy TX. Love the pool and all the…read moreamenities.

this place is Roach infested and no good service nothing work the AC went out sone as we moved in…read morethis is the ghetto do not rent here this is the worst place e

This is an excellent apartment complex I highly recommend and my son has spent six months there and…read morethey have been outstanding

DO NOT MOVE HERE if you are a person whom truly needs a great place to call home…read more (All good reviews for this place are requested by the staff... BEFORE people actually move in and experience the horrendous living situation, so do not be fooled by good reviews) This complex needs to be shut down or given a completely new staff and better background checks. I dealt with, lose pit bulls in the complex, the assistant manager being a bully, weed inhalation, my key fob literally just stopped working one night coming home from work (VERY dangerous and concerning) and I could go on. Do not be fooled by the kind agents when you go to tour! These women all cohort together and your concerns and needs will not be met. Daisy, the assistant manager actually canceled a service request for an electrical issue I had. Which could have led to extreme danger. she does NOT like her job. This staff is just really concerning. Overall, I lived here for a year and I had to get out. ANYONE with a great job, prioritizes peace of mind, helpful leasing agents, and a clean community, this is NOT IT!

I been living here since December of 2025 , These apartments are very clean very well maintained…read moreand the front office staff help you and answers your questions, Maintenance people are awesome. No complaints. Me and my family are very happy to be living here !!