The very atmosphere here is one of camaraderie and care. I am a care worker who comes in from an…read moreoutside agency to work with different clients and this is one of my favorite places to go. The workers here are incredibly dedicated in how they treat the residents, it's always a pleasure to come here and the apartments are very nice. They will deliver food/or have it downstairs. They also have an option for helping with meds. It's an amazing place for memory care with dignity, in addition to a safe place to live for those who are not yet in need of a higher level of care.

My family and I went on a tour of the facility for a loved one. We arrived at our scheduled time…read moreand had to wait 30 minutes. The facility is very lovely and the ground are well kept. Rooms/apartments are large with call buttons if needed. They offer a lot for residence. However what brought this down to 1 star is the person taking us on the tour. They were rushing us and often were short in answers. We felt like we intruded on her day. After a long talk with family we,decided against here. If we were rushed how are residents needs handled. It might have been a bad day for this,person...who knows.

Very dirty facility. Resident complaints of falls that aren't reported to families. meals are late…read moreor not served. Very poor medical care. incompetent director and administration staff. Public information states this facility has been fined for multiple reasons. this facility was fined over $200,000 in 2022.

My uncle spent time here, the nurses and staff are very attentive and very nice... they deserve a…read morepat on the back! My only complaint is the meals are sporadic... and most seniors like things to happen at the same time.. it's so sad watching little old men and women sitting in their wheel chairs waiting for someone to take them to the dining room because lunch is between 12-4.... that's no way to run any kind of establishment.

I have had experience with selecting senior housing in California and Montana. Without a doubt…read moreMission Ridge is the best you can find. Their structure provides continuous care through independent living, assisted living, and nursing home facilities which makes caring for your loved one easier. As my mother's health deteriorated the Mission Ridge staff worked with me to ensure her needs were meet. She was able to move to a different location on campus. Her friends could still visit her and she was part of the same care family. The staff went above and beyond caring for her. They were like family to her and to me.

This review is on the admin side of the clinic. Calling to try to get someone to request a…read morepreauthorization from insurance is like asking for a kidney... (It's not my job) (We don't do that in this office) were the responses I received...even from the preauth department. I have been transferred, hung up on, asked to leave a message and transferred again to the same place I started, more than once. It has never been less than a 30 minute call of the transfers then finally someone says they will call me back and surprise!!!! no phone call so, I call again 2 days later and the same run around. My procedure is now 7 business days away and no preauthorization.

The compassionate care my parents received from Janet and her staff was second to none. Butterfly…read moreHomes is warm and inviting, the staff is friendly and treat their residents with dignity and kindness. We consider ourselves blessed to have found such a wonderful place for our parents last few years.

My father-in-law is a resident here and we as a family couldn't be more pleased with the staff and…read morefacilities! The staff in particular is friendly, knowledgeable and professional! As a family we were very worried about dealing with the consequences of Alzheimer's and Edgewood has made all the difference.

This place is absolutely one of the best. They have a great nurse and staff. Food is great with a…read morewide variety of dishes. Staff works hard on keeping residents safe and their needs are met as needed. They have a Dr who comes and sees residents also has a foot doctor who come every 3 months what a great place to be and visit loved ones.

I would not recommend this facility to anyone looking for a place for their loved one!…read more The Caregiver on duty Wednesday-Friday is verbally abusive to the residents. The patients are awakened each day at 4:45 just so they have everyone up before the morning caregiver begins her shift. There is only one caregiver on duty at a time. They are very stingy with what they offer the patients for coffee or snacks. We had to bring in instant coffee for our Mother just so she could have a second cup of coffee each day. The biggest issue we had though is that NONE of the staff wear masks. Not even the owner/administrator. This is against the mandate! They don't allow anyone in the facility because we could expose the patients and I understand that, but then neither should they! How can they keep them safe? We removed our Mother yesterday and will be caring for her at home.

We love west billings physical therapy. They have been very good with my husband and getting his…read morearm and shoulder back to normal after surgery. Danny and Lana and barb are very helpful and understanding and very friendly. Plus they are very respectful. Wouldn't go anywhere else.

Doug has always taken care of me and this time was no exception. I needed physical therapy along…read morewith other treatments which were all coordinated through Doug. He even followed up with a personal phone call to me after my other treatments from other doctors to see how I was progressing. The personal time and attention was wonderful to see in this day and age!

I received excellent care while at The Rehabilitation Hospital of Billings. All staff were…read moresupportive of my care and were soft-spoken and approachable. One notices right away that there are not any odors in the building and the air quality is comfortable. The therapy gym has many devices for use. One of my favorite is the spatial memory game available on the state-of-art tech screen. During my sessions, I was provided ample time to rest before beginning a new exercise or session. My OT and PT therapists had an excellent knowledge-base of ideas. I recommend patients bring snacks. Consider bringing Mocha protein shakes for Gen X to Gen Alpha. Homemade baked goods, etc.

Great facility. The therapists do an amazing job of helping patients regain as much strength and…read moreindependence as possible to return home safely.