This used to be my favorite theater, but my recent visit on National Popcorn Day was disappointing…read more I asked a simple question about the annual popcorn tub special, and the manager was unfriendly, gave a rude response, and made no effort to look into it. On top of that, during recent visits I've noticed the popcorn hasn't been as fresh as it used to be. Between the decline in quality and poor customer service, this experience was really off-putting. If this is the level of service being offered now, I'll be choosing Cinemark going forward, where the popcorn is better and the customer service is more welcoming.

Always like to come here for movies for some reason more so than other places. I have noticed with…read morethe remodel, however, that the leather recliners are not as soft or seem to be real leather. The biggest disappointment this go around was ordering a large popcorn, which comes with one free refill. Popcorn always tastes great and I realize this is where they make their money but to be honest once you get through the first third, it seems like everything on the bottom was broken up pieces of popcorn like it's been rough house too much and has started a breakdown. I dumped the rest of this popcorn and then went and got another refill but if I'm gonna pay that much for popcorn, it probably should've been the best popcorn ever! lol!

Great Theater ! Nice…read moreseats Lots of parking Great location close to Grandview , OSU , 315 Easy to get to Clean inside too

Great little theater/drafthouse! Classic style old theater, eclectically decorated! Awesome bar in…read morethe lobby. Seating is comfort with reclining seats, quite a selection of draft beers! We didn't eat there, but everything smelled great around us. We went to watch the Fly Fishing Film Festival, the sound system was great as well as the films quality. I will definitely go back to see movies there again. There isn't a parking lot, so you may have to park on a side street and walk a little, we parked about a block away.

Blueberry cider‼ $14, 24 ozs. Smells like buttery popcorn Hvent watched a movie yet. Will be back…read morefor theater . Whoof

Here's a polished, concise rewrite that keeps your tone and details while improving flow and…read moreclarity: What a great, unassuming place! We were attending a 12:45 movie, and the doors didn't open until 12:15. I'm not sure if Sundays always follow the 30-minutes-before-showtime rule, but it's worth noting. The bar area is spacious and open anytime. The theater itself was on the smaller side but still plenty roomy, with very comfortable chairs. Each seat has a narrow table in front for food and drinks, which was a nice touch. The surround sound system was solid. Parking is mostly located behind the building and can be pricey when enforcement is in effect. Unfortunately, the theater can't assist with parking since it's not their lot. The bartender was fantastic--very friendly, explained where the theater was, how ordering works, and answered all of our questions since it was our first time there. We ordered pizza, which came out quickly and was delicious. We tried the Elephant and the Hot Swarm--both excellent. They offer 40 beers on tap, along with cider, wine, and hard liquor. There are also board games scattered throughout the space. I'll definitely be back.

This was our first time here and definitely did not disappoint…read more I am deaf so we called ahead to make sure this small theater could accommodate me. They have closer caption on a stick. Not the best in technology but it gets the job done. Zero complaints from me. We walked in and there is a bar area to the right. They have everything you could want for the movies. Beer, popcorn, candy and even pizza. I bought a tall beer and popcorn and did not have to mortgage the house. It was $17. Water was free. Thank you! We walked into the theater and they have tables setup so you can sit at and put your drinks and snacks on the table instead of having to hold them on your lap. What a great great idea! The couple a few spaces from us had a large pizza in front of them. The chairs were extremely comfortable and it was the perfect getaway date night. We will definitely be coming back here to see more movies. Great and friendly staff. The two women did a fantastic job helping us.

I love that "Phoenix" has been incorporated into the name of this theater location, because it has…read morerisen from the ashes of a previous theater multiplex located at the same site. Many theaters are available at this Multiplex, which means that there are plenty of varieties of films to screen. Serving the OSU community and the surrounding neighborhoods of Upper Arlington, Columbus, and Grandview Heights, this theater is a staple in the area and a great place to enjoy cinema.

I have been to this theatre a few times, it's never been amazing but I haven't seen it this bad…read morebefore. - Concessions ran out of water bottles to buy, so unless you brought your own water bottle you actually had to pay for a fountain drink in order to get water. Sodas are much more expensive than actual bottles of water so I found that pretty ridiculous - Pretty much all the soda fountains out of ice and multiple sodas - Entire place was disgusting - trash and spills everywhere. I didn't go to the bathrooms but I can't imagine they looked much better - In the theatre there was a constant tapping sound, my entire group mentioned it distracting them. I think it may have been the ceiling fan in the theatre, but regardless it was annoying

Let me start by saying that the Drexel has been around for a long time and I am very glad it is…read morehere in Columbus. It is a true community theatre and I appreciate the unique, diverse programming. My review will be based on a recent movie going experience. Pros: 1. See above. 2. Cool art deco interior. 3. Close to lots of dining options for pre or post movie meals. 4. Shows limited release movies. 5. Restrooms are very clean. Cons: 1. The theatre our movie was in was the smallest I have ever been in. Five rows of seats total. Even in the last row, it was uncomfortably close to the screen. 2. Did not seem to have surround sound and movie dialogue was sometimes hard to hear. 3. Parking situation is a little wonky. They have a small shared lot behind the theater, but there is no back door into the theatre (?) You have to walk around the block or through the grocery store parking lot to get to the front entrance.

Attended a screening of "Battersea" for the Columbus Film Festival. LOVED this theater! The seats…read morewere comfy and it gave off a vintage Hollywood vibe. Definitely will come back for more special screenings and fun movie events!

This movie theatre is located inside the mall on second level. Access via escalators. Perfect…read moresetting for date night as you can shop, eat and see a movie all in one location. Drink kiosks let you pick from hundreds of drink choices, fresh made popcorn as well as many other choices of snacks and candy. Dine in option is a choice where you can order right to your chair and trays are attached to comfy recliners. Staff are helpful and friendly.

I came here for my birthday with five friends, so there were six of us total, to see Spider-Man. We…read morebought six reserved seats, F11-F16, and spent about $135 before also buying popcorn, drinks, and Spider-Man buckets. When we got inside, five boys were sitting in our seats. AMC staff walked into the theater, looked at them, and came back out without checking their tickets or even speaking to them. We were told staff did not want to "cause a scene," so they made all six of us leave instead and gave us refunds and vouchers. The worst part was that a mall security officer later approached us in the lobby and said nobody had contacted him. He told us he would have gone inside and removed the people from our seats. By then, we had already been refunded and the night was ruined. I appreciate the refund, but AMC should have enforced the assigned seating and contacted security. All six of us dressed up, made plans, and were excited to celebrate my birthday, only to have our time completely wasted.

Movie theater was clean, went to see Michael, it was a real good movie, is a good see.read more

I was here on a Friday afternoon to see Wicked. Purposefully choosing a theater showing time…read morebefore kids would be out of school and for which few tickets were sold. I had heard that people in theaters were singing along loudly to the music and I wanted to avoid that at all costs. I also didn't want to sit near anyone so I wasn't distracted. I liked being able to see the status of seating and tickets sales online and the ability to buy my ticket that way - but wasn't too happy about the service charge I had to pay to do so. Anyways, I got to the theater a few minutes before the posted start time. I waited at the ticket window only to find out that I could go right up to the ticket taker and they would scan my e ticket. Lesson learned. When I got to the theater, I was the ONLY person there. PERFECT. Unfortunately, a bunch of ladies came in right before the previews started and talked loudly through the entire preview screening. I guess that OK as I wasn't watching the previews - I just kept playing on my phone until the movie started. Once the movie started, they shut up and kept quiet the whole time. For those that don't know - Wicked (part 1) is 2 hours and 40 minutes run time - plus the previews. I have a chronic hamstring issue and quickly found out that these seats were not good for that pain. I spent the WHOLE time squirming and readjusting my sitting position as I never found a good way to sit. Yet another reason no one was sitting near me as I would have drove them nuts. In the future, I don't know if I'd come to see a movie here again. I know that Crosswoods has leather recliners and I am able to sit comfortably in them. I had considered seeing Wicked there - but there times/seating was not attractive. The movie experience itself was great. No complaints about picture or sound. The movie kept me engaged and I only thought about how long I'd been there a couple times and was tempted to check my watch - but I did not. However, by the time the movie ended, I was about at the end of my attention span and ability to sit any longer. The e ticket option - now that I know that I can skip to the ticket taker - is quite convenient. Parking was good at that time of day but I know it can be challenging for more popular show times. Food and drink prices are insane so I brought my own bottle on Diet Mt Dew in. Restrooms were good and I somehow managed not to have to use the facilities during the movie - but I sure needed it as soon as the movie was over. Again - location good. I find it easier to manage than going to Easton Town center which is equally near my house. So if you're looking for a nice, casual movie theater with no bells or whistles in seating, this is your place. It just might not be the place for me again, unless somehow my hamstring magically heals. Doubtful since it's been problematic for almost 10 years.