Disgusting practice! My daughter was crying of pain & Dentist Latimer said everything was fine with…read morea 5 second exam...come to find out it was a raging cavity & they "discharged" her prior to a Monday exam which we told them she was sick on that Thursday prior to confirming appointment, saying it was a missed appointment which was not true! Disgusting group of people who will charge insurance companies, not get any care at all because "everything looks good" patients be aware & stay away!

This office was terrible. They kept putting off dealing with a cavity for my five-year-old because…read moretheir schedule was too booked. Rather than telling us it was important to get fixed and they did not have room for us, they just waited until eventually she needed a root canal. I asked for a recommendation for my daughter's school teacher, and booked her in Plymouth same day for evaluation, and she's getting her surgery today at another dentist which has worked out so well. Dr. Latimer office puts profits about giving you good advice for your kid.

They were thorough. They got me in quickly and they did not make me feel like a piece of junk…read morebecause my kid had a cavity. It was very kid friendly of course and I'm very happy. I found them.

Kid smiles refused to continue seeing my children because I had to reschedule appointments because…read moreOf family emergencies. We had been patients of theirs for 10 years, the front desk staff was frequently rude and the dr always went overboard with wanting to do unnecessary procedures and use sedatives, We stayed because they have TVs on the ceilings and funny sunglasses but otherwise there is absolutely nothing impressive about them at all. they now refuse to take my calls or emails and I can not access my childrens dental records.

the first time I went, they would not do a cleaning....said I had to meet the dentist. Charged me…read morehundreds of dollars and never assisted placing insurance filing. I fought with insurance, they declined to pay due to nature of this weird unneccesary visit. Second visit was a cleaning, as I arrive... I am told there is no dentist in the building, di I want to proceed? I work and had driven a half hour, I did the cleaning and they filed insurance. Third time I go- a normal cleaning and xrays. They want payment in full. I call my insurance company after the visit to try to be reimbursed and the insurance compny says no claim is filed. The front office also calls yo multiple times a week trying to fill cancellations, even if you ask them not to.

This office should be investigated for elder abuse. They're billing older folks $1,000 to fill 1…read morecavity. That's absolute robbery! Go find a different dentist because this place will rip you off.

A pediatric dentist who having NEVER met the child despite two visits came up with an exorbitant…read moretreatment plan to bill insurance for teeth cleaning using general anesthesia for baby teeth that she NEVER SAW ! Do your research google Kids Smiles and this dentist and run in the opposite direction.

Do not let her work on adult teeth. 10 years later and everything she did has to be replaced. She…read moreleft cavities half filled, one has a hole in the side. My dentist showed me the X-rays and went tooth by tooth telling and showing me everything Dr. Lewis did.l wrong. She had my child sedated , not gas, because she didn't want to deal with a fussy kid. Aren't they all fussy. When my child aged out of her prais couldn't recommend an adult dentist. Really !!!!

Although the dentist is okay the front desk is less than adequate to deal with scheduling…read more.. insurance issues and communication....and they are constantly cancelling appointments due to "unforseen" instances....and driving 49 minutes to my appointment only to be told they no longer accept my insurance was the last straw...a phone call would have been nice...and was not treated very nicely...it's a shame...I hope they get their act together!!

I've been going here since I was a child - my whole family goes here now, including myself, my…read morehusband, and all of our children. Everyone in the office has always been so friendly, and our care has been great.

My son had his first cleaning today. Both he and his father came home positively glowing about the…read moreexperience - from the staff, to the facility. He's our third child, we've had lots of experiences and this surpassed them all. I appreciate having a dependable pediatric provider close to home. Highly recommend!

Pleasantly surprised! I was worried bring my 3 year old to the dentist as he doesn't handle new…read moresituations well. The staff was AMAZING! They immediately made him feel special they gave HIM a tour and spoke to HIM. They did so good with him and didn't make the process seem scary. He was hesitant but when we left he said he didn't want to go! Dr.Johnson made him feel so comfortable and they tried to go slow with him. They catered to his nerves and definitely knew how to deal with a kid on his first visit!

Dr Suzuki is the dentist here now @ Sandwich Dental Associates. She is an amazing dentist with…read moregreat staff!

Dr. Balthazar is sassy and smart, a very straight shooter and an honest dentist. A new dentist at…read moreanother practice had falsely diagnosed a cavity, and Dr. B could have filled it and taken the money - but she called it - there was nothing wrong with the tooth. This was very impressive. Her dental hygienist, while a very nice, friendly and accommodating lady, is not very skilled. She gave way too much anesthesia than necessary for a root planing, lost track of what she was doing and started working on the wrong side halfway through, and was generally both rough and rushed in her work. She created new deep pockets that took months to heal! The front desk clerk has showed herself to be both curt and clueless multiple times. We'll be going elsewhere.

Dr. Demarest and her staff are fantastic. My husband and I have been patients of their office for…read moreyears and have never had an issue. Recently I had to replace an old oral appliance and Dr. Demarest made recommendations based on my sleep apnea. I've tried C-Pap machines but with claustrophobia couldn't tolerate that device, so with an upgraded mouth guard designed for sleep apnea I've had great success with the oral appliance as treatment. I'm one of those "chickens" when it comes to any kind of dental work and they've always been compassionate and patient with my phobias. A special thank you to the Practice Manager Beauna who helped me to navigate my medical insurance coverage for my oral appliance. She has jumped hoops with the insurance co on my behalf, going above and beyond what she needed to do so my insurance would cover my appliance. Thank you!!!

I love this practice!!!!! Doctor Demarest is great and the staff is so pleasant. I really like…read morethis place and highly recommend them.