We have been using Elmtree Doggy Daycare for a number of months now. Our dog Stella loves going…read morethere and comes back happy and ready for her evening nap. All of the team at Elmtree Doggy Daycare (a special shoutout to the young man who picks up Stella and brings her home) are wonderful and very loving with the animals in their care.

I've just picked up my doggy after her two week stay at Elmtree…read more My dog is a nervous one at best and with her slightly neurotic tendencies I was looking for somewhere for her to go that was a bit more than the norm. She usually stays with my in-laws, but they were also galavanting, so I had to find another option. After some research online I found Elmtree. I went over all the reviews I could find and couldn't find anyone with a negative word to say about them. Unfortunately I wasn't able to check out the place before hand, so I was going wholly on these reviews. The run up to her stay was very smooth. They answered all my emailed questions efficiently and kindly. I changed my mind about a few things and they were very accommodating. I was planning on getting her picked up and dropped off, but when the invoice came it was £72 each way and I decided that was just too much on top of everything else. We dropped her off the morning that we flew, it was a particularly hot and sweaty day and we'd got lost trying to find the place. Thanks, Google Maps. (Don't walk through the cemetery, unless you know where the gap in the wall is.) I was a bit stressed because of the heat and the impending 'leaving my dog with strangers.' When we arrived the lady at the front desk was awesome; very friendly and welcoming. She called through for someone to come and get my dog once all the incidentals had been looked at, like her vaccinations card and they also asked whether she'd been spayed. Then a lady came and got her. That was pretty much it and I have to admit, I was a little bit ..well I think shocked is too dramatic a word to use, but.. for want of a better one... I had arrived early hoping to get a look at where my dog was going to stay and she what she would be up to, I thought that seeing as they allowed people to drop in that it wouldn't be a problem. When I asked the lady if I could come too, she said that it wasn't really convenient and started to walk away with my doggy. I started to cry and was like.. can I just say good bye to which, of course, the lady happily stopped and I gave my doggy a hug before she was taken down the corridor. When I came to pick her up there was a similar situation. The lady came and dropped her off and was lovely enough, but I think had I not probed for questions about how my dog had been during her stay then I don't think I would have had any feedback on the last two weeks and that kinda aggrieved me somewhat. I *know* that I'm an oversensitive pet owner (this is my first dog,) but I think that probably comes as standard for someone who forks out over £500 for their pet to be boarded over two weeks. When I first left her with my in-laws I had written four sides of A4 for them to be aware of all her little idiosyncrasies - so yeah - a little overboard, I know - but I felt that Elmtree knew nothing of the dog they had just taken to look after. I know that this is what they do, so they have experience of all kinds of doggy behaviours, so perhaps it's not really for their info, but just perhaps more from the owner. My friend's dog goes somewhere similar on a day basis when she can't work from home and at the end of the day she receives a little card to say what her dog had been up to what she had eaten, etc. It's the personal touches that make it - especially for this neurotic dog owner. The only other thing I feel I should mention is that my dog is quite a bit thinner on her return. As to how grams I'm not sure at the moment, but she is visibly more boney than she was when she went in. I know for a fact that she was fed a lot because the lady who dropped her off remarked on how much she ate - so I think that it probably has a lot more to do with the constant play with other puppies for two weeks, but it's so noticeable I thought it was worth a mention. Overall I am happy with my dog's stay at this place and now that she's been there and returned a happy looking chappy, I would happily board her there again. I think there is a good chance that I turned up at too busy a time, but if you're hella neurotic like me be prepared to probe a bit to find out the information that you want.

I've been using Primo Pet Services for about a year. My beagle Scraps loves Sarah and her dogs, and…read moreis always asleep when I get home from work a good sign that the lunch time walks are keeping him busy and he's having fun. If we're going away for the weekend we also use Primo's boarding services and I know I don't need to worry about Scraps because he's well looked after, entertained and walked..

I've known Sarah for 2 years now and thought I could never trust a sitter again after a previous…read morebad experience but Sarah came to my area with her dog to meet me and my dog and made me feel at ease instantly! I've never looked back Sarah regularly takes my dog out on day care or takes him for my mini breaks in the year and my dog loves her and her dogs! Sarah has even sat my cats and rabbits and dealt with my rabbits death whilst I was away for me very quickly and easily! If you want a friendly, reliable and decent priced sitter Sarahs your sitter or walker!

I was drawn into this store by the little football kits for dogs on display in the front window…read more My husband is a Spurs fan, and I thought my dog would look great sporting a Spurs jersey on game days. (Just not for £18). Upon entering the store, a friendly cockatoo said hello to both of us. Shortly after, two cats walked up to greet us as well. I think there were four cats loose in the store, just strolling around and checking everyone out. Or in the case of Prada, a fat fluffy black cat, just lying in the middle of the floor and moving for no one. The shop is mainly pet supplies but it does sell some pets as well. We saw several kittens for sale, a few birds and a tarantula. Other merchandise for sale includes pet food, treats, toys, clothing and other silly accessories. If you're a football fan, there is quite a bit of paraphernalia such as jerseys, collars and food dishes. Treats are cheap, so we bought a few and Muggle highly approved of them. When we checked out there was another cat sitting up on the counter having a nap. If you're allergic to cats, you might want to give this shop a pass!

I got a terminally ill kitten from that shop. She had corona virus either from irresponsible…read morebreeding (her parents)or from her stay in the shop in that glass fish tank-sized cage she was kept with other cats. The virus soon mutated into FIP a deadly disease for cats for which there is no cure. It was heartbreaking to watch my little girl just fade away. She was very much loved but never even had a shot at a long happy and healthy life. I have multiple vet records (Goddard veterinary clinic, Kennington) and disease history to back my words and we will pursue the case further. I will not get any more kittens from that shop and I wish it would go out of business. They encourage irresponsible breeding, kittens are kept in glass cages four or five at a time, most of them have ear mites and sore eyes(that alone should get the shop closed, you don't just get away by selling obviously damaged goods especially when a little precious life is involved.) I don't understand how that sort of business can still exist.

We have used Cranfield Kennels for years for all of our dogs. Coco our first dog used to be upset…read morein the kennels and the owner Anne used to take him into her home. Our 4th dog Champers became ill whilst we were on holiday and Anne took her to the vets where she was operated on and looked after her until we returned. We are now on our 6th dog Max and would not use any other kennels. We live in Hatfield Peverel and whilst on holiday in Cyprus we met another couple who take their dog to Cranfield Kennels and they lived in Dagenham! Superb service and lovely people. We wouldn't leave our dogs anywhere else.

From the owner: Boarding of dogs, cats and all small animals.read more