5-Star Redemption -- From Frustration to First-Class Resolution…read more UPDATED : 2/14/2026 Following my original review regarding the repeat suspension issues, I wanted to provide a fair -- and now very positive -- update after picking up the vehicle. Dylan from Corporate reached out personally to assure me I was a valued customer and that they'd be working behind the scenes to drive a proper resolution. That outreach immediately reset the tone. Shop Manager Ron walked me through the diagnosis in detail, and Service Manager Brandan along with mechanic Joe were hands-on in identifying and correcting the issue after test driving the car with me. I'm thrilled to report the repair now feels absolutely dialed in. Ride and handling are fully restored -- and at 161K miles, the car drives as good, if not better, than when I bought it at 16K. That's no small feat. Kudos to the mechanics for truly knocking this one out of the park. As a courtesy for the difficulties, Auto Lenders absorbed the cost of the additional parts, labor, and required alignment -- a resolution that was both generous and greatly appreciated. I also want to recognize the corporate team for stepping in and putting customer satisfaction into real, meaningful action. As an entity, Auto Lenders proved to be more than the sum of its parts. They didn't just address the problem -- they exceeded my expectations at every turn in making this right. Because of how this was ultimately handled, I'm confident updating this experience to a full 5-star rating. This was a true redemption and a strong example of standing behind both the work and the customer.

overall experience was really good. I would recommend people to check out auto lender when…read morepurchasing a vehicle.

Did not complete the work I paid for when I got the car out it still had the check engine light on,…read moreand I had a new problem with the power steering, took it back and the owner personally told me that the car came there with a power steering problem. When I drove the car to them It did not have a power steering problem went back to ask them about the work that they did not complete fully and he said I'm just trying to find any problem told me to get out of his business and never come back. I do not recommend this place at all. The owner does not respect his customers.

I've been taking my work car here for over year for oil changes and general maintenance and they…read moreare always quick and easy to deal with and they will not nickel and dime you on the little dumb things

This was probably the easiest car buying experience that I've had! No hassles...fair price...no…read moreextra fees. We were in and put within an hour! I would definitely recommend them to you!

I must say that if you ever need a car J&C Autosales is the place to go...you won't regret the…read moreexcellent service and they will do everything they can to get you in a great car!!! Go!

I recently purchased another Jeep Cherokee from John at J & C. after a month or so I started to…read morehear what I thought was a noise coming from the brakes. I asked them to please take a look at it for me. They put the Jeep on the lift and showed me that the brakes had plenty of life left in them. John said that he would replace them anyway for me to keep me happy and to see if the noise would go away. It worked! I was shocked that he didn't charge me. Great service! Great honest people.

stated they open at 1030 went there twice on different occasions at 12 and they weren't there…read more called the third time ( at 1130 ) and whoever answered said they would be there in about an hour. finally meet up with them and they tell me they dont allow buyers to scan any vehicles. What are you hiding? SCAM!!!!!

I purchased a vehicle from McQueen and had a great experience. Tom was honest about the vehicle,…read morenot that there was anything wrong with it, and was easy to deal with. The entire process was hassle free. These guys are NOT some shady car salesman trying to get one over on you. They are honest, hard working people and very down to earth. I would recommend this dealer 100%. He responds in a timely manner and is more than willing to help you with any questions you have. Thanks again for everything, the truck is running great. Overall, it was definitely a great buying experience.

Dametrius was extremely helpful and mad my buying experience exceptional thanks. The sales people…read morewere easy to work with as well in and out no pressure.

FYI I gave them 1 star because zero was not an option!…read more I ordered a new a car from them, sale rep was super nice, but Jay the sales manager not so much. The first issue was the price they quoted over price over the phone using a military discount ($500 on a $60K car), but never asked if I was in the military and never told me that was built into the price. The only reason I got the original price is because I stood up and left, literally got in my car before they came out and stopped me from leaving, agreeing to the original price. The second issue was with the title. I ordered the car and waited for it to arrive. The day after arrived the manager was asking me to come close the deal as it was the last two days of the month. I am in sales, so I understood why. The car arrive two weeks early so just to help them out, I had to run to the bank from they closed to pick up a check and drive an 75 minutes to get the car that night as our anniversary was the next day 9/30, so not an option. When we arrive they ask us to sign a power of attorney so they could do the paperwork the next day 9/30 as they did not have a finance manger there to do the paperwork that night. If you recall I ordered the car but we had my wife purchase the car., by mistake they titled the vehicle in my name and processed the loan check in my wife's name. The bank will not accept the title being in a different name than the loan. I called them and informed them of the mistake, but they would not help at all, simple said it was our mistake. I offered to pay the cost of the new title if they would file it. The title costs $70 but to get someone to do it at a title company costs $200-$300. The manager still said no it was not his faught. I called back the next day after looking at all the paperwork, only to see that they did everything in my wife's name except the title and they still would do none. I would never buy a car from them again. If you want to sell cars then have a complete staff on hands. If you want to close deals at the end of the month have a complete staff on hand. If you make a mistake own up to it ands even if you did not, you still offer customer service when it cost you zero dollars. This is my 3rd jeep and I will buy a 4th, but no way I would ever buy one from here again!