I hired Capital City to paint the kitchen cabinets and interior doors in my new home. Based on the multiple 5 star reviews on Yelp, I was expecting really great work! Sadly, what was supposed to be a 3 day painting job turned into a month long ordeal that has left my cabinets and interior doors damaged beyond repair and me heartbroken and in a state of shock. I had brand new solid wood unfinished cabinets in my small kitchen and all new interior doors that I wanted painted. Ishmael was responsive, friendly, and quite convincing that he would be in and out in 3 days. After about 10 days of having his crew in my home, they finally finished. Upon inspection, the paint job was sub-par (lumps, smudges, clouding, etc) and the paint scraped through with a fingernail even after 3 weeks of drying. Ishmael said it was an issue with bad paint and a malfunctioning sprayer and kindly said he would fix the problem. His crew then spent another 10ish days sanding and re-priming everything and then repainted the cabinets... but in the wrong color! (grey instead of blue and Benjamin Moore admitted to making a mixing mistake). After several discussions with Ishmael and testing multiple paint samples he brought over, I finally resorted to buying the paint myself because his vendors were unable to do an accurate color match to Behr's 'Night Shade'. Just as I thought we were back on track and finishing up, his new crew pointed out to me extensive damage to all of my interior doors and cabinets from improper sanding by the first crew. I sent photos to Ishmael but did not receive a response. Around 1 pm that day, the crew abruptly packed up and left - doors partial painted, left leaning up against the walls, overspray all over the kitchen, damage to the dishwasher and microwave, dust everywhere, my ladder was taken, trash and paint stains (on walls, carpet, garage, hardwood, concrete) were left behind, etc. When I asked if the guys were coming back, Ishmael did not return my calls or text messages. To be fair, Ishmael and his crew were nice, and I feel like he did originally try to fix the issues; maybe they were just beyond repair? All I know is we were VERY patient and understanding, and we gave Ishmael and his crew every opportunity to make it right. But now I am left with damaged doors and cabinets, and a very sad heart. Ishmael just sent me a text saying they are not coming back to finish the job. I'm so heartbroken that my new house is ruined and a 'professional' business would just walk out on a job like this with out finishing. I do, however, want Ishmael's crew to know that I appreciate all of their help and honesty in pointing out the issues to me, and that I know none of this was their fault. Just please, please, beware of blindly trusting Yelp reviews. I learned my lesson the hard way and would hate to see anyone else's property damaged! Feel free to message me if you'd like more photos of the damage to my doors and cabinets and the way the house was left (I posted 3 here on yelp), or copies of any of my communications with Ishmael. read more

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[For whatever reason, I ramble when I'm excited about things. If you like, skip to the end for the brief....] As can be told from some of my other reviews here on Yelp, my wife and I just bought a home. We desperately wanted the entire interior painted, as it looked like Pig-Pen from Charlie Brown rolled around the walls while Michael J. Fox tried to paint straight edges at the trim and ceiling. We accepted three bids: one from the highest rated painter on Citysearch; one from a friend-recommended painter who still does hand-written estimates and doesn't understand this new fandangled "email"; and one from Michael at Capital City Paint & Restore. I should note that my wife and I had very good feelings about all three of these painters. While painting an entire interior is costly, Michael's bid for more work than was requested of the other two (kitchen ceiling, all walls at two colors / two coats, all closets and all trim), he actually came in lowest! I'll be honest...I gave him a hard time at the beginning, including a two page typed list of what I expect of a painter and explaining in detail what would not fly regarding edges and lines. He laughed, told me that he understood that I had high expectations, and then explained his methods and process. These were better and more thorough than what I had asked of him, and he won me over. Good: Michael is young but highly intelligent, uses quality products and paint/trim methods (e.g. tape and caulk, removal of cover plates, and brushing rather than spraying), and enunciates better than any English teacher in the south. I also like that he was at the house the entire week painting and supervising rather than *hoping* that his men's standards were up to his own. Bad: One of the men on the job left a sweating cup on a wood table which left a slight ring. Michael exchanged words with him about his "quality" of work; and as of Thursday, this man is no longer a member of Michael's crew. I had problems trusting many of the painters on this site (...did you REALLY get seven 5-star reviews in a week?!), but I'm proud to have now added this detail-oriented and reasonably priced painter to Yelp for your consideration. *** Update (10/28/2009): After my wife and I were so impressed with how the interior turned out, we commissioned Michael to paint the exterior trim and sand/stain our sun-bleached door. I compared his quote, and he was $600 to $1,000 less expensive than the other two bids that I had from those painters I mentioned above. The trim looks great, and I inspected the lines *very* carefully after my co-worker mentioned that painting trim is a p.i.t.a. to do cleanly and correctly. Michael is the first person that I've written a review for that I can confidently say that I trust. Thanks again! read more

It's probably time for you to stop reading other reviews and just hire these guys. Thanks to my purchase of some cheap-ass paint, I had several walls that required professional help. I realized this on a Sunday. Called CCP&R on Monday. On Tuesday, Michael, the cool and professional owner, surveyed the damage and offered me three options for how to fix it, allowing me to decide how much to spend. On Wednesday, he showed me a contract. On Thursday, he personally handled the job. Not only did CCP&R squeeze me in at the last minute, but Michael also provided recommendations for future DIY paint jobs, correctly matched the color I wanted, and met with me face-to-face to discuss my needs and avoid miscommunications. I'm fairly new to hiring contractors, but this is the type of company that makes me not hate it as much. Hooray. read more

I wanted to provide an update on my original review. Two days after I posted my review, Michael called me and apologized for the delay. He had a personal/family emergency and couldn't get back to me the week he came out for the estimate. He emailed me a quote the day of my review but sent it to the wrong email address - he had forgotten to check the spelling of the email address. So in the end, a week after the walkthrough, I got a quote. The quote was pretty reasonable and Michael did a great job following up. He called and emailed me several times over the course of the next few days. I was much more impressed with his level of follow up. I would've hired him for the job had he come in at the price I had in mind. read more

About a year and a half ago we hired Capital City Paint and Restore and were thrilled with the results, so we knew they would do a good job. We just hired them again to do some painting inside the house and some major restoration and painting on our deck. They outdid themselves! Our deck looks brand new again and our interior looks nice and fresh with a new coat of paint. Their quote for our deck work was much lower than competitors who were not interested in any job for less than $2000. They completed all the deck work on the same day and stayed until the job was done. Thanks Capital City Paint & Restore! read more

Best value around. We had received several quotes and they all were really high. When I called Capital City Paint, they were much more inexpensive and more flexible than some of the other paint companies. I have to say that Michael (the owner) did a great job of guiding me through the color choices. We got our entire house painted so I had to choose several colors and I am ecstatic about them all. I don't know how we went so long in our home without spicing it up with some color! Shawn, Michael's right hand guy did an amazing job painting. He's very meticulous. Overall these guys did a great job and I think it was the best deal we could have gotten. We did have a few issues, however, Michael and Shawn resolved all of them to our liking very quickly. read more

I chose Capital City Paint after reading the reviews on Yelp, unfortunately my experience has turned out to be that of the 1-3 star reviewers (from 2011 and 2012). My initial call was in March of 2012; it took Michael three days to return my phone call, and a several more days before he could schedule me to come out for the estimate. Michael was very late (more than an hour) for the appointment and explained that he had locked his keys, cell phone, and paperwork in his vehicle so he was unable to contact me to let me know. I had already selected colors, but not from the brand of paint he uses, so he patiently spent time with me matching colors and he made several great recommendations. He was up front in telling me that they were pretty busy so it would be a few weeks from when I accepted the quote until he would be able to get my home scheduled. But then I never received a quote, nor did I receive any further communication/follow up from Michael. I started to call him, but decided that even though he is quite charismatic, I really need a contractor who is reliable and needs my business. read more

Yelpers are right once again! Capital City Paint does fantastic work and at a very reasonable rate. Not to mention Michael's knowledge of colors is invaluable, especially when matching to stone and wood accents. So important! Thank you!!! Their work is guaranteed (and they stick to that promise!), and they were super detail-oriented so I felt comfortable knowing they would get the job done right the first time. You can tell they only hire quality professionals who left everything totally clean. Michael was often on site to answer any questions, in fact, he really went the extra mile to help me understand their processes (I am a curious DIYer!!). Great job, thank you! Will definitely use again and recommend to friends. read more

THANK YOU MICHAEL! Now, on that note, excellent work ethic, cleanliness in the job, fixes problems without it becoming the customers problem and communicates through the whole process. I recommend Capital City Paint and Restore to anyone looking for a quality job with very reasonable prices! I had some real issues with contractors in the past that really left me aggrivated at having to deal with any projects in my home. It was a breath of fresh air to deal with someone that represents themselves honestly and does exactly what they say they are going to do with no suprises (did I mention that you can trust the workers and feel comfortable knowing they are working when your not there?). Michael knows what he is doing. I really appreciate the fact that he helped with our color consultation as well. I am less than 3 weeks away from having a baby and for anyone that has a project on a schedule, you will thank your lucky stars you picked these guys! Once again, Thank you! read more

After priming most of our house, we decided that painting was not something we also wanted to do. We were on a time crunch due to us moving in later in the week, so I called a couple of painters to see who was available. Ismael's team was ready to go when we needed them and his bid was cheaper than everyone else's. His team was great all around. They painted everything quickly and very professionally. They started around 9 AM and finished two bedrooms, a bathroom, dining room, hallway, and living room with fireplace all before 4 o'clock. Needless to say, I was impressed. I'll definitely be using them again. read more

Capital City did an outstanding job on an extensive restoration of our first floor. We suffered water damage from the October 2013 rains, with a number of foundation wood beams being effectively destroyed. We had been dreading getting this work done, convinced it would take many weeks to complete and would be expensive, disruptive, and messy. The Capital City team came in, replaced the bad wood; replaced and painted the drywall; matched, replaced, and painted molding. It was a big, complicated job, and the team had to work around large piles of stuff on the ground floor. They completed the job in under two weeks, at the original, very reasonable estimate, and even threw in a painting touch-up of a wall in the upper story. At the conclusion of the work the team did a thoroughgoing cleanup of both the inside and outside of the house, leaving it spotless. We literally could not be any happier with how the work turned out. The first floor now looks *better* than it did prior to the storm damage. I would not hesitate to highly recommend Capital City to anyone in need of interior painting and restoration work. read more

The guys at Capital City Paint & Restore did a beautiful interior painting job at our 'cookie-cutter' home in a new subdivision. Not only did the team do excellent work, they were fast, worked with our scheduling, and provided design consultation (they saved us from a pretty big paint mistake). They guarantee their work and they did a fantastic job. We were very pleased with every part of working with Capital City Paint & Restore, mostly - how beautiful our home looks! Highly recommended. read more

First rate experience from a first rate crew. I had asked probably a dozen other painting companies to quote me about my popcorn ceiling removal. Here's what I came up with - Unreturned phone calls. No urgency to give estimates. Sky-high quotes. And a bunch of complaining about what a tough, messy job it is (no kidding - I've done it plenty of times before, and that's why I'm hiring it out now!). Not impressed. Finally read some reviews of Capital City, decided to try this again. Ismael called me back almost immediately, then scheduled a time to come out and quote very soon after. He seemed like a genuinely good guy, and was thorough in evaluating the job, which is always important because it tends to minimize surprises change orders later. The quote he gave was really reasonable, and he was able to get a crew out to work within a short time. The bottom line - the crew worked quickly and professionally; took great care of my home; and finished on budget, and ahead of schedule. My house looks amazing, thanks to Capital City. What more could you ask for? Do yourself a favor - step away from the computer, and give these guys a call already! You'll be glad you did. read more

The Best. If you are in need of a professional, reliable, outstanding paint job you need to hire Ismael and his team. Capital City Paint provides everything you need when hiring a painting service. Timely, accurate, fair estimate High quality Sherman Williams product Friendly, professional, reliable staff An outstanding final product Capital City Paint transformed the entire interior of our new home in just 3 days. The house is a whole new home, thanks to the Capital City Paint team. Capital City Paint is everything great about Austin local business. I cannot recommend these guys enough!! Search no more, hire Capital City Paint !!!! read more

I cannot say enough of how IMPRESSED and AMAZED I am at the great work Capital City Paint and Restore did. The new owner, Ismael, was professional, on time, courteous, and flexible. I have worked with many contractors and Ismael runs a right ship and gets the job done. He came to give me an estimate within 24 hours of my call. I received the bid the next morning. That was the fastest turnaround of all the companies I was working with for a bid. The price was also fair and beat out the others. The guys came in and completed each step of the job in half the time I expected. The quality of work was something I have not seen around here. Did I mention that I've worked with a lot of contractors?! They did popcorn scraping, painted 1400 square feet of a condo, painted the brick on my huge fireplace and mantel, repainted my pergola, installed hardwood flooring (glue down), and installed and painted baseboards. Quite a big job and I am SO very happy with the turnout. Ismael and his crew are AWeSOmE!! read more

Ismael, owner, did a great job on my house painting the entire exterior including all new fascia boards. He uses quality materials and does excellent work. On top of it all, he's a nice man and very pleasant to work with. KM-Happy Austin Homeowner read more

Capital City Paint & Restore did a great job finishing out my garage! They repaired some water-damaged drywall, textured and painted the walls and ceiling, installed trim, and applied an epoxy coat to the floor. Ismael, the owner, was engaged in the whole process. He spent a lot of time with me to determine what I was looking for, and he explained the process, materials, and pricing well. During the job, he was available to answer questions, and he came by at the end to evaluate his employees' work. The cost was reasonable, and they stuck to the estimate. The work was done in only three days, and I'm very happy with the results. I highly recommend them! read more

I want to give a shout out to Michael and Capital City Paint. I had a relatively small job (front patio + back door) and Michael still treated me like I was a multi-thousand dollar customer. Came to my home to review the job and offered a very timely (and reasonable) estimate. Michael personally handled my job and was very professional and personable. He was very picky about his work and I really appreciated all the feedback he gave me. Nothing but good things to say about this company. Please consider them when you have painting to be done. Reasonable prices, great customer service. read more

Michael has always been very knowledgable, professional, and responsible. He always comes back for touchups and the little details. Great work at reasonable prices. A true professional. read more

We chose capital city paint after reading all of the great reviews on yelp and were more than pleased with their work. Michael is very professional, timely, and gave us a very reasonable quote. He also helped me pick out colors and his advice was dead-on. We had him do 2 bedrooms in our 1947 central austin house, which was quite a lot of work since the trim on the original wood windows and doors was in very bad shape (and peeling lead paint). Michael's trim guy did a superb job in cleaning, patching, and painting it and it looks fantastic. They also installed crown molding to match the rest of our house which looked great as well. I would not hesitate to hire Michael again, especially for any more complicated or restore-type jobs in the future. Thanks Michael!! read more

After getting two other quotes to paint my kids' room I decided to go with Capital City Paint since they were much cheaper. The first two quotes I got were for $400 and $500+ but Ismeal and his team did it for $300. They also fit us in within days of me calling, showed up on time, worked efficiently and precisely, and cleaned up everything when they were done. I was very impressed. read more

my experience was completely positive and professional from start to finish. i wasn't entirely sure what colors i wanted, but michael did a thorough walk-through and took the time to learn more about me, what i like, and what i DON'T like, and together, we ended up picking the perfect colors for every room in my home. michael was flexible on scheduling, both with the walk-through and the actual job. the pricing was pleasantly, surprisingly affordable, and they left absolutely no traces of having been in my home. and they're quick! all-around, genuinely nice people to work with who are knowledgeable, friendly, and professional. i'll continue using them for any paint jobs or touch-ups i have in the future. thanks for everything! read more

Some friends recommended these guys to us after we bought our house. The place had been a rental and the walls were painted some sort of industrial white that felt the opposite of homey. We knew we wanted a change, but we were not sure what we wanted. These guys helped us pick some colors that feel quite a bit better. Their work was fast and professional and I am glad we hired them for this job. read more

Capital City Paint and Restore just completed 1 bedroom and my garage today. They did a great job for a great price. Their bid was lower than the other guys and they were more helpful. Michael Thomas, the owner, came out and did the bid and helped with paint choices. Gave us great information, and was able to get the job on their schedule very quickly. They did the job on time and they cleaned up to my standards! (I'm very picky about cleaning up, most painters do not clean up well) I plan on using them again when my family and I can agree on what colors to use next on the other bedrooms and dining room. Thanks again Michael. R.E. read more

We had Capital City Paint & Restore paint the exterior of our house and stain our deck. They did a great job of prepping and painting our house. They arrived when they said they wood and they were very careful to not over spray anything. We also had them repair some trim on the chimney and it also looks great. We would recommend them highly. read more

We needed to have our home exterior painted. I got quotes from the top three painting companies on yelp. Capital City Paint & Restore was the most affordable and locally owned. Ismael did a full assessment of the house and sent an estimate promptly. The painters showed up on time everyday and worked diligently in the estimated time frame we were given. Upon completion they had me do an inspection and touched up any areas I pointed out (which was hardly any). I would definitely recommend. Good quality work for a good price. read more

Ismeal and his crew did a great job on our exterior fascia replacement, exterior painting, popcorn ceiling removal/retexture/paint redo. He responded within 24 hours to my request, gave a quote after 24 hours of visit, and was able to beat competing quotes to our satisfaction. We could trust his crew to be in our home when we were present as well. A week after he remodeled our bathroom ceiling, we had our roof replacement. The hard hammering made some of the nails/covering crumble in the bathroom. I called Ismeal and he was there the next day to fix the problem, without additional charge. Our neighbors have complimented how nice the outside of the house looks now and are requesting their services now too! read more

Capital City was referred to us through Lowes and we could not have been happier with the work. We bought a house and needed the interior painted and the kitchen cabinets stained and finished. We called on a Saturday and Ismael came Monday morning for an estimate. They started work the next morning, worked through the 4th of July and were finished in four days. The work was excellent and we will hire Capital City for all of our future projects as well as refer them to all of our friends! I would give 6 stars if I could. read more

Ismael was amazing to work with. We had them contracted for popcorn removal and painting for just the downstairs. He came and gave us a fair quote (discount for paying cash) and gave great suggestions for paint colors. There were 1 or 2 communication mishaps with his crew, but Ismael was quick to get them fixed. We saw what a beautiful job they did with the ceilings, that we ended up getting the rest of the house done. He even referred an electrician and we got our new fixtures installed too. We will definitely be calling Capital City Paint when we need our house exterior painted! read more

Just wanted to offer another happy review for Ismael and Capital City Paint. We asked Ismael to paint our house after getting three estimates. His and another company's estimate were almost exactly the same, but we really liked our interaction with Ismael. He was extremely helpful, answered lots of questions, and was quick to respond. I especially appreciated his effort to help us find the right paint color (another guy told us that wasn't part of his job description). We told him the tone we were seeking, but that we were having trouble finding the color. He went to the paint store, found a couple of tones, painted the samples on our wall, and gave us a little time to make our choice. The paint we chose was from a back catalog of colors - where we would not have thought to look. We love it and are super happy that Ismael helped us in the process. Apart from our choosing the color, he also made the process super fast from our first inquiry to final result (I think it was about a week from estimate to final result). He came and did a final check and immediately arranged to fix a couple of tiny things that seemed a bit undone. I would definitely hire Ismael again for this kind of work. As a sidenote, we also reached out to Ismael for some renovation work in our laundry room - restoring some dry wall and creating some shelving. We found his bid to be quite a bit more expensive, so we opted to go with another contractor. Perhaps the exterior work is more competitively priced? Not sure, but overall, we were very happy with Ismael's help getting our house painted. It's been a couple of months, and I still love looking at the paint color. I know a couple of neighbors reached out to him, too, when they saw the work the guys at Capital City Paint were doing on our house. That's nice for him and nice for us, too. Thanks, Ismael. read more

I contacted Ishmael about a project on short notice, and he was able to accommodate us despite our tight schedule. His crew painted the interior of our new home as well as helped us do the renovation work needed to prepare our old house for sale. Not only was the work completed on time (ahead of schedule for our new house) but the quality of the work was sound. Ishmael made great recommendations when it came to ideas for getting the most for our money on repairing our old home and the finished product exceeded my expectations. I'll definitely use them again. read more

Ismael and his team were fantastic. They provided a great value, great quality and most importantly to me, great customer service despite numerous set backs, such as a delay in my water being turned on then the water being turned on and the house flooding.... Overall, I am very happy with the final product. I would definitely recommend Capital City Paint and Restore. read more

I have nothing but good things to say about Capital City Paint & Restore. Ismael was very conscientious and good to his word. He quoted me a fair price and did an excellent job for that price. I would not hesitate to recommend Capital City Paint. When we're ready to paint the inside of our home, we will call on Ismael for a quote. Miles read more

Capital City Paint & Restore recently painted the exterior of my home and they did a beautiful job! It was a home improvement project with a very short turn time, but Ismael got me a quote and had a crew on location two days later. Everyone on the team was prompt, courteous and tidy. I expected to have some sort of "pain point" on this project but was pleasantly surprised. I will definitely use Capital City again and would enthusiastically recommend them to anyone who needs paint or restoration services. read more

Ismael was great to work with. He came out to the house and had a quote for me by the end of the day. His quote was higher than another I had received, but he matched it and could do the job by the following week. His team was quick and clean, and the two rooms look great. He does accept credit cards, but his machine wasn't working on the day of the job and I had to write a check. read more

I had Ismael paint the exterior of my house and have had peeling on several doors due to poor prep by his crew. I have contacted him several times and received a promise each time that he personally would come "take care of it". Ismael has never returned and has quit answering calls. After posting my first comments Ismael emailed and said he would like to come back and take care of the problems I had. He showed up as promised and fixed the doors that had issues. read more

I have left three messages at CCPR asking for someone to call back so I could get an estimate and schedule a large paint job, and no one has ever returned my calls. They may do a great job once on site, but getting them to return an initial phone call is a Herculean effort -- and it shouldn't be. read more

I can't review their painting, but their estimating is not good and I don't think they're very honest. The guy people liked in other Yelp reviews, Michael, is no longer working with them (I had to really pin the guy down to get him to admit that Michael wasn't working there anymore. He told me he was out of town the first couple times.) The guy who came over instead was not good. He gave me an estimate without even walking all the way around the house, and couldn't answer questions very well. I got the feeling he was kind of faking it. And then the estimate was about 1/3 what the other two estimates I'd gotten were. That makes me think it was way off and would have just been raised as the job proceeded. read more

I used this company in 2011. I called again to get work done. Spoke to the new owner, explained all that I wanted to get done. We setup an appointment for today at 11am. I took time out of my schedule to be at home for this appointment. No show, no call..wow. Completely unprofessional, and my time wasted. Be careful, I am sure there are more professional companies out there who would appreciate your business. read more

Weak on follow through with estimate. Wasted my time going through the motions of having me home while they did the estimate then i never receive it. Plus, i called saying i never got it, no response and no estimate. I suppose they don't need my 6K worth of business. read more