I dropped off 2 white dress shirts of my husbands. The cleaner gave me a ticket that said 2 Blouses. Upon returning to pick up the shirts, I was charged 16.00 dollars for them!! 8.00 a piece???? I requested they be adjusted to the correct price. They refused. I highly recommend you stay away from this place. They are very rude and pretend they don't speak English or understand. Completely unacceptable. I'm reporting this to the Attorney General's office today. It's ridiculous!!! read more

I have been using Capital Cleaners pretty much since they opened. I have always been impressed by their service- I rarely ask for something to be expedited, but when I have done that, it has always been taken care of without any complaint of fuss. My clothes come back laundered and pressed and ready to go. They have fixed rips, tears, and an occasional nasty stain. I do understand that they are not a "discount cleaner"... but I am okay with that. It is really frustrating to start getting ready for a business meeting to realize that the shirt you were planning on wearing has a giant crease in it. That is never a concern with them. read more

Used this business to do small repair on a tee shirt hem. The item was returned and stitching was horrible. Took it back and was told that is the way they do it. read more

I started going here 13 years ago for clothing and rugs, and I stuck with them because they have always been great. Their alterations have also been flawless. Super nice, right on time, and never an issue. read more

Not only is this a family business, it's organic and fantastic. Very few complaints about this place and they also do a wonderful job with carpets and alternations. Very friendly, when it gets over 100 degrees, I drop off some popsicles as a thank you. They deserve it! read more

Been a customer of Capital Cleaners for over a decade. They clean and press my suits, sport coats and many of my wife's dresses. They are great with minor repairs. They also launder and press my dress shirts. I've always been pleased with the results of their work. I find them to be reasonably priced for the service rendered. I highly recommend them! read more

We used this place for more than a year since moving to Annapolis. Prices were a little on the high-side, but we were happy with the dry-cleaning until they began losing our garments. The first time it happened, we weren't 100% sure a garment was lost so it was never addressed. Less than two months later, it happened again. This time we were certain of it. I spoke with a lady who pleaded ignorance and said we needed to come back and speak with the general manager. I went back and explained the situation to the general manager. He was dismissive, took no responsibility for losing the shirt, and refused to remedy the situation. At the end of the day, it's just a shirt, but proceed at your own caution. We will never go back and encourage others to stay away. read more

This was the WORST experience I have every had with any kind of business, local or otherwise. They not only destroyed an antique linen tablecloth given to me by my mother, but had the nerve to claim that I brought it in damaged. The cloth was shredded by their machines and had gaping holes in it. When I went back to speak with the owner he started screaming at me. I had to call the police! It was a completely awful experience. Not only do I not have my tablecloth, but I was verbally assaulted by this owner. read more

I've used other drycleaners in the area before finding this one and felt pretty ripped off for the service. At Capital, they are fast, friendly, well-priced and trustworthy. Oh and complimentary lollipops at the front desk. What else could you possibly want? read more

They're fantastic. Great service, good prices, and they do a great job when compared to Zipps. Shirts cost the same, but pants cost a little more. But it's worth it. I only go there now. read more

This cleaners was recommended and although the initial work was excellent, it is ridiculously priced. A hem that needed to be tacked up: $16. A coat cleaned: $16. You get what you pay for, so I was quiet. But I brought in a simple cotton blouse for my daughter last week and asked if they could just press it that day - she needed it for an interview the next day. The man said yes, and he knew I was a regular customer. I came back when he asked me to and charged $5.65 to press a sleeveless shirt. Yikes! But the price was nothing compared to the fact that the collar was unpressed and there were new creases on the body of the shirt. I pointed them out and the man said, "Well you wanted it today." I replied that if he couldn't do it, he shouldn't have said yes and I would have gone somewhere else. H shugged his shoulders and said, "well this is it." I had already paid and he charged me full price. Before I went home to iron it so it was wearable, I did say to him that this work showed no pride. His response: Who cares?" Ask prices before you leave anything. Make sure they're interested in you and your clothes or you could wind up like me. So very disappointed; thought I had found a quality professional. read more

Capital Cleaners - conveniently located on Bestgate Road next to the 7-11. They're great! They're reliable, cheerful and provide good service. They've repaired or hemmed several items of clothing for me and have always done a great job at a reasonable price. I highly recommend them. read more

I would give them 0 stars if it allowed me. I will visit this place again. Do not leave anything to be altered as the price will double by the time you pick it up. Left curtains here that ended up costing $61 when I was quoted $38 read more

Use with caution. Zero stars would be a more appropriate rating. Have used this cleaners for some time and will now never go back. Admitted losing item and will not replace. Seems to be a trend with this cleaners losing items and not working with loyal customers to remedy situation. Very aggressive when trying to work out resolution which should have been as easy as just replace item as currently being sold in stores/online. read more

My fiancee and I dropped off our clothes, some needing alteration on a Saturday. Because of a snow storm, we had to leave town early and needed to items back by Monday, and they weren't going to be ready until Wednesday. After calling the store, We expected to get the items back unlaundered, but when we showed up Monday afternoon, the owner had personally made the alterations, and had everything cleaned and pressed in the store within hours. He had no reason to do that other than this man really values his customers. I wish there were more places like this. I will always give capital cleaners my business. Thank you! read more

Dropped off a white, pleated, designer, evening gown. The man that processed my order told me it would take 2 weeks, cost $68, and that it was beautiful. I had worn the dress for only a few hours . I had inspected it for stains before dropping it off. When I went to pick it up one day AFTER it was supposed to be ready, it still hadn't been cleaned. I demanded it back as I needed it that weekend. It took the staff about 35 minutes to "locate" the dress, get "manager" approval, etc., and give it back to me. The dress was dirtier than when I dropped it off with new stains and a small rip. read more

Worst day, they shredded a shirt and blamed it on the kids so now we are not coming back!