Zips cleaners is wonderful! Easy to use, friendly service and great prices. The best part of ZIPS is that it's quick yet efficient. I've used them for dry cleaning, wash and go service and comforters. They provide the bags for the comforters and the wire hangers for your garments. You can even bring the hangers back to drop them off for recycling. The app is very helpful and allows you the autonomy to access diverse services. All services were high quality and no damage on the material. If you are looking for a local shop that provides service with a smile that's quality driven-check out ZIPS. read more

Not really sure why it took me 2-weeks to get my comforter back. I was told from other customers that I know personally that recommended AND frequent ZIPS, that the business contacts you when your item(s) are ready, and again.. after 2-weeks of no contact, if not longer.. I randomly arrived to check on my items and I was told that my text-option was disabled, whatever that means. Anyway, I've used them before and would hope to use them again as before this last visit, they hadn't brought me any issues (maybe used them 2 more previous times). read more

Love the in by 9 out by 5 concept. The app will also help track your orders progress as well. We took in a big dry cleaning order of suits, dresses, uniforms, and dress shirts. Other than a couple items still having stains, the price point was good for the overall service. read more

Took several shirts in to be laundered and pointed out a stain on one to the young lady but after I picked up the shirts but after I got home I noticed that the stain was still on the shirt that I had made special notice about. I have no appreciation for a business that takes my money and fails to perform. I'll not go back! read more

10 days to sew a 3" straight line??? I could have mailed the shorts to Florida, and had them repaired and returned in less than 10 days. Go somewhere else and save your time. read more

ZIPS Cleaners - 10 days to see a 3" straight seam? Zips blows!! - Sewing & Alterations Near Me - Annapolis, Maryland

Price is always great but took a chance with an old white raincoat stain d at cuffs, collar and zipper area. Stains disappeared! Fantastic! read more

took in a pair of pants to be hemmed. Length was uneven and stitching not straight. do not recommend for alterations.

The service I have received over the months has been great and the quality of the service is excellent.

Seriously love this place. You literally zip in and out. It's a no nonsense dry cleaner with predictable pricing AND if you get in by a specific time, your dry cleaning is done by 5! Mine was early done by 4 PM. The customer service was great. My new dry cleaner! read more

ZIPS Cleaners - They're doing great - Sewing & Alterations Near Me - Annapolis, Maryland

Zips does not know how to press creases in pants. I pointed out that the crease does not get pressed next to the seam, as it should in the front and back of the leg. Both times I got the pants back with a crease along the seam. Good bye you idiots. read more

always on point! staff are a very nice and kind. items are consistently very clean and pressed.

Great service and great quality work. Fast and very reliable for cleaning and pressing any cloths/uniforms

I dropped off my Kenneth Cole 2010 Sundance Film Festival volunteer white jacket to have it cleaned and was amazed how it came back to me just like new. Many parts of the jacket were very dirty and thought this is never going to get clean. THANK YOU . . ZIPS cleaners in Annapolis! I am very pleased the way my jacket came back to me. Highly recommend taking your clothing to this cleaners in Annapolis read more

A 20 year old dingy, yellowing wedding dress came out bright and clean for only $3.49!! The dress will be repurposed for a christening gown. We were so excited with the results! Thank you Zips! read more

ZIPS Cleaners - Freshly cleaned wedding dress - Sewing & Alterations Near Me - Annapolis, Maryland

Everything is wonderful. Been going for many years. The repair work is great. The cleaning is always beautiful. Great service for a reasonable price. read more

THOROUGHLY DISAPPOINTED I have been going to Zips Annapolis for years. They have always done a great job whether it was dry cleaning clothing, tailor services, or laundering comforters or bedspreads. Recently, I took in a new comforter and it was returned to me looking worse than when I first purchased it from the store. My comforter looks as if it was balled up, thrown in a corner and then put in a bag before I arrived for pick up. For $24.99, almost an hour round trip to drop off and pick up for two days, I received a wrinkled comforter that I must now steam so that is presentable. Very Disappointed!! read more

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Updating my review after contact with management. After experiencing no more than four or five issues over the span of over four years cleaning with this ZIPS (missing items and quality concerns), I reached my breaking point and left a review. I was pleasantly surprised, though, when only a few days later I receive a text message from the owner/operator of this franchise location asking when they can call me (my feedback submission on the corporate site specified that I would prefer this). After a brief conversation with them, my faith is restored simply because they seem to genuinely care about their business operation. Putting aside the fact that they did the right thing for the most recent issue, they took the time listen and validate my concerns and feedback - most retailers will only try to buy back your business. Personally reaching out and having that conversation shows a lot about how this operator values their clients, for which I am grateful. Putting aside this experience, the staff are always efficient and polite. Having same-day service is a lifesaver. read more

I am writing to amend my review of Zips in Annapolis. The owner finally did reach out to me and reimbursed me for the damaged blouse. By doing the right thing, she has restored my faith in this business. read more

I ruined an entire load of whites with a pink lip balm! Didn't realize it was in a pocket until after it had all gone through the dryer, so it was baked into everything. The load included white sheets, shirts, and a linen jacket- all different materials. I tried everything at home and had given up, but Zips miraculously got the stains out of every article I brought them! Love this place, and the customer service and prices are great! Highly recommend! read more

I wouldn't take my dry cleaning anywhere else. Zips cannot be beat! Next day service at no extra charge. Oh ya, they're also super affordable. #MajorWinning. Fantastic customer service too! read more

ZIPS Cleaners - Sewing & Alterations Near Me - Annapolis, Maryland

They have been cleaning and altering my family's outfits for many years. They were instrumental on getting out very tough oil stain on a coat recently. They've also sewn patches on my son's jacket. We will continue to use their services! read more

I love Zips dry cleaners they do such a great job. The owner there is hands-on and make sure everything is done right plus the staff is super nice and quick every time I visit. read more

My visit went very well...smooth as butter. Nice results and the price was very affordable.

You've got to respect the hard working women at this store. I know that I would not last four hours working at this store, it's hard work. The women work hard and don't with a smile on their faces. The store manager is a bright light with beautifully long hair. read more

Shirts always look good, they could go a little heavier on the starch when I say "heavy starch", but I'm not complaining. I can't iron.

A fabulous place to have all your cleaning done! Great prices and fast service! They do carpets and repair zippers too.

I've been coming here ever since I moved to Annapolis a few years ago. Everyone is always friendly and they're very quick with getting people in/out the door. Even if the line is long, it's not a long wait. I've never had any issues with a garment I've dropped off, and often it's done quicker than their estimate. They are also always wearing their masks during COVID; I've never seen anyone have it down in the back and pull it up as they come to the front counter. read more

They always are fast friendly and affordable if you need a dry cleaner this is the spot! Give them a try you won't be dissatisfied! Friendly and fast you can't beat that! read more

Staff is friendly, efficient, concerned for our needs. Spots left on garments at times., but they happily take the garment to redo. SAVE THE ENVIORNMENT...as posted on their Facebook page.. means to please BRING THE HANGARS BACK TO ZIPS TO REPURPOSE.. please make a poster to remind customers to do this.. please. I did for the first time today and it felt good not to pollute. HANGARS are not recyclable... NOT RECYCLABLE.. Hangars..wire ..have to be directly taken to metal scrap places in AAC and hangars cannot be recycled in our curbside service... they are usually trashed and polluting the earth and causing water runnoff. read more

Awesome and fast service. Wanted to leave a review because for some reason they have received 3 stars so far and they have given nothing but 5 star service each time I've gone. read more

A customer since this location opened and will continue to use their services. Not unlike most businesses, there have been some problems as I am a high volume customer. Few business if any deliver exceptional service each and every time as we all know. However, managers Sandra and Kyle always go above and beyond in resolving my issues. Great service for A VERY AFFORDABLE price. With an emphasis on price. I've also had alterations done which were satisfactory and again very affordable. Lastly, Jolene, the owner has always been responsive if any issue was ever escalated. Always nice to have the owner know you and greet you with a smile! read more

$1.99 for dry cleaning!? Sounds good to me... I rarely get things dry cleaned but I liked the same day/ the next day service. Fast, efficient, and cheap. I would come back. read more

I recently landed a new job where the dress code requires work clothes to be, "clean and pressed" every day so I stopped by and dropped off three button up dress shirts and three khaki pants at 745am and by 430 they were pressed and ready to go for under $20. Great deal for the price. If you have silk or some crazy expensive item I probably wouldn't go there because they are a high volume cleaner, however for my purposes they were great and I will be back next week. read more

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In by 9 out by 5 is bait and switch. Brought things in for a wedding and they said they would have it done and I spoke with a manager. When I came to pick it up she said she never helped me, even though her name was on the ticket. She then took her time to watch the video cameras because she didn't believe me. When she realized she was wrong, she didn't apologize and still made me come back for the clothes. We ended up having to go buy a new shirt last minute at the mall because they were unreliable. read more

Ok, I still like this place. But I have had my first and second bad experience. First, I brought a white cotton button down in to be dry cleaned. Now, I bought this shirt on the clearance rack at The Gap for like $9.99, but it's super comfortable under sweaters. Anyway, I went to pick it up, and they hadn't cleaned it because the whole sleeve was ripped. They gave me my money back, but still, I didn't bring it there that way. I assumed this was just poor quality on The Gap's part. FINE. Next: The buttons on a pair of pants have black enamel on the bronze button. One of the buttons had the enamel fall off - so I wanted to replace it with a complete button, and have the pants cleaned. When I picked up the pants, THREE of the SIX buttons were now missing the black enamel! WTF?! And I don't have any more replacement buttons! The prices are still good enough to keep me coming back. But now I know I guess. read more

So... It's Zips. Dry cleaning at $1.99/item. In by 9am, it by 5pm. It's good for run of the mill stuff: sweaters, dress shirts, pants. I wouldn't take my expensive or delicate items here simply because I wouldn't want to take the chance that it could be ruined. There's a seamstress on staff and she's pretty good at alterations but her prices have become ridiculous over the years. I wanted to have buttons on my winter coat replaced. I bought the buttons, four of them and she quoted $5 per button which is crazy. read more

Stay away from this ZIPS. I brought 23 men's button up dress shirts here and 3 were damaged and several had creases going through the shirt including a tuxedo shirt I had to wear the next evening to a black tie event. I was too embarrassed to take off my jacket. The damaged shirts included ripped off buttons and a 2 inch tear. The amount you will save at this one price cleaner will be absorbed by the trips back to Brooks Brothers replacing torn shirts. Suppose I should have checked each garment at checkout but wanted to be respectful of the customers behind sitting in the 90 degree store. I gave far too much credit and figured everything was good to go. ZIPS revenue model is all about speed, not quality or customer care. I can't be the first who has experienced this....assuming they would be out of business if each customer inspected their clothes at pickup. Great place to bring a pair of coveralls or dickies but I would stay away if you are a business professional requiring presentable dress clothes. If you are in a bind and forced to go here be sure to check you garments at pickup. Don't make my mistake and find the tears when you go put your shirt on for work the next day. read more

Wow...picked up my $250 comforter today and am horrified with what they did...it's completely ruined. Asked for it to be cleaned and to have a very small hole stitched closed. There are small ~1/4 inch seams across the whole comforter, one of which was ripped open (but the hole was only the size of the seam). When I dropped it off, the cashier asked for the seamstress, who assured me that the hole needed a simple hand-stitch. It looks like they stuffed it into a sewing machine instead, and sewed a giant, crooked, raised stitch across about 3 inches. I don't know if they ripped the hole further and tried to then sew it shut or just had no idea what they were doing. Either way, I wish I would have paid the $50 to have it done properly at a small, family-owned dry cleaner. read more

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You do get what you pay for. It's basically the Mcdonalds of the Dry cleaning industry. If you need a quick cheap fix, this is your place. I brought in 4 garments to be dry cleaned and total price was maybe $7, and they were ready the following day . Now my clothes didn't have any "special" stains, and weren't Egyptian Virgin Purified Wool, just regular department store clothes that I had stunk up from previous wear, so in my opinion ZIPS did their job, they cleaned my clothes and didn't lose them. What else could I expect for $7. This is not the place for your fancy $800 Hugo Boss Cashmere sweater, or if you are looking for a tailor. p.s. Cash only and they charge $20 for Comforters. read more

Great on basic cleaning and laundry. Can't beat the prices and very friendly staff! read more

ZIPS Cleaners - Sewing & Alterations Near Me - Annapolis, Maryland