Sickening- Capital Digestive Care - Virginia Beach Princess Anne Lost Power the day of the My wife's Appt - Ignorant and Rude - Should of paid for her lunch after waiting there.. Do we want to reschedule after she starved for 2 days.. NO WE DO NOT... Why - 1.) Lost Wages for the Day 2.) I took off the day too to accompany someone that had an appt Lost Wages Also... 3.) Because there generator did not come on which tells me there not paying for upkeep of there Generator System which should cycle monthly for Operational Checks , I have 1 at my home and it comes on weekly for Operational Checks every Friday at 9am for 5 minutes 4.) Disgusting acting like they didn't give a da.. 5.) Should of given the woman a $25.00 gift card for lunch at Least since she starved for 2 days - Rude and Ignorant 6.) We Left - You Dr's were getting paid that's why you Didn't give a da.. read more

I'm a patient of Doctor Pop with Capital Digestive Care. He is such a kind and thorough Physician. He listens to you and spends time explains any questions you might have. Their office is large with one side dedicated to Outpatient procedures such as Colonoscopies, the other side for scheduled Doctor visits. Clean, bright and nicely decorated. The Office Staff and Nurses are all very nice and friendly. I highly recommend this Practice. read more

I did my colonoscopy here with Dr Patty Wong. All the staff were friendly from the front counter to the nurses, anesthesiologist and the doctor. During my day, the morning procedure got delayed for over 30 minutes from my check in time due to the patient before me, but that was out of my hand, it was not a big deal. I was comfortable through the whole process. The only difference is when my husband did his at the Sentara hospital, I was allowed to come in and wait for him after the procedure in a room (if he needed help to get dressed or such). But I would say overall my experience was good here. read more

Gastroenterology Ltd. has moved since my last review. They now occupy the 2nd floor of a newish medical building on Will O'Wisp Drive. The road is just south of Sentara Virginia Beach General Hospital. It actually runs adjacent to the outer outpatient parking & the Emergency Room. There is no stop light if you are heading down First Colonial from the north. It's one of the several intersections on First Colonial Road that should have a stop light added to prevent accidents. When you turn on Will O' Wisp immediately on the right is a large one story small office medical complex that's been there as long as I've lived in Virginia Beach. Just past the complex is the new medical building that houses this practice. The practice has obviously been purchased by Capital Digestive Care. Although the name on the business reads Gastroenterology Ltd. everything I am now receiving reads Capital Digestive Care. The exit paperwork from my doctor was on Capital Digestive Care letterhead with Gastroenterology Ltd. of Virginia Beach in a lighter font to the right. Their patient portal now is Capital Digestive Care. After my appointment yesterday I received a text survey that read "Thank you for visiting Capital Digestive Care, Virginia Beach - First Colonial. Even their text appointment reminder read "GLTD now a part of Capital Digestive Care." So I assume that a name change will eventually come. I don't know how this will affect the wonderful service I've always received. This has been my Gastro practice for almost 40 years. I've seen wonderful doctors retire & wonderful doctors take their place. Dr. Pop has been my doctor since my original doctor retired, probably about 10 years. He's amazing! So many Gastroenterologists focus only on colonoscopies. Not so Dr. Pop. He cares for my entire digestive tract. Because of my numerous medical conditions I see him on a regular basis. He understands the challenges involved in diagnosing issues with a patient where anesthesia for normal procedures for others would be enormously risky. I trust his judgment implicitly. And I know he will follow through and remember. The office is clean & new. I love the numerous local beach prints that line the walls. All the employees are friendly & helpful. This is a medical practice that does things right. I hope they never change. read more

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Gastroenterology Ltd. is now part of the Capital Digestive Care group. They are located just south of the Sentara Virginia Beach General Hospital. There was ample parking for me when I was here on a few visits. My most recent visit here was on April 23, 2024. I was here about a decade ago for some acid reflux and that type of thing. At that time, a colonoscopy and endoscopy were performed by Dr. Kauffman. At that time, everything would end up with no major issues and a few benign polyps were removed. Fast forward a decade. Since I was between jobs at the time and was close to the age to have a colonoscopy again, I figured it would be a good time for it since it was preventative and no cost for it. Plus, I was in an early detection study too. The first visit before the colonoscopy itself was getting the background info, medications, conditions, etc. The normal medical stuff. After all of that was done, they went over the process and what meds I might need to hold off on for the full day before and morning of the colonoscopy. Although I am Type 2 Diabetic, I had been in remission at that point (and still am to this day). Most of the meds they said to hold off on were diabetic and weight loss drugs. There was a bit of a surprise to them when I said I hadn't been on any of them. The day before the colonoscopy was the hardest. Basically it was only having clear liquids and taking the bowel prep stuff. The colonoscopy itself would be much easier. The day of the colonoscopy was easier. I still had to take the other half of the bowel prep that morning, but I was glad once that was done with as it had a weird taste to it. I would arrive about an hour before the scheduled procedure time. The overall process was pretty easy. They did take a blood sugar check beforehand to make sure I wasn't too low (I was in the normal range). We would be talking a bit about the time for the process and then the next thing I knew, I was already back in the room and they had already completed the procedure. After the recovery time, I went to another room where Dr. Kauffman went over the general results. There were a few polyps and such, but all would be sent for biopsy and would get notification by mail. He recommended that due to the results, I should schedule the next colonoscopy in five years instead of the normal 10 year timeframe. Overall, I have had great experiences here and I was glad to have the same doctor that I had a decade ago too. Everyone was great to work with from the consult visit to the colonoscopy and keeping me informed of the biopsy results. If you are looking for any gastrointestinal needs, I definitely recommend coming to this practice. read more

Capital Digestive Care - This is the check in desk on the second floor. Photo taken March 28, 2024. - Gastroenterologist Near Me - Virginia Beach, Virginia

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My mother had appointment and her paperwork showed it was at the Madison Office, got there 20 minutes early to find out the appointment was set up for the Harbour View office that was another 35 minutes away. We went and of course was now late. Dr told her she could wait to be seen, which tells me she over booked her patients for the day because the only way she would be seen was if someone didn't show up. So she rescheduled the appointment and now is getting text messages about not showing up for her appointment that was moved to another office that she wasn't even aware of. Then had to deal with a nasty administrative person in the office because she late. She waited over 6 months for this appointment and it will be a year now before she gets in. My mother is ready to say this office is not worth dealing with at this point. You can have a good Dr but if the staff is nasty it defeats everything. read more

My wife was a patient at Gastroenterology, Ltd. of Virginia Beach, and I'm sharing this review as her husband -- someone who had to watch her suffer not just from worsening medical symptoms, but from being completely dismissed by the doctors who should have helped her. She first saw Dr. Patrick for ongoing upper abdominal pain and digestive symptoms. Despite describing textbook signs of gallbladder dysfunction, Dr. Patrick only recommended an endoscopy. She didn't seriously explore the possibility that my wife's gallbladder was the problem. As her pain worsened, Dr. Patrick sent her to the ER on May 30. That seemed like a positive step. But afterward, there was no follow-up from the GI office. It was her primary care physician, not Dr. Patrick, who ordered a HIDA scan, which was performed on June 3. The scan clearly showed abnormal gallbladder function. After that scan, my wife called the GI office several times seeking guidance. She was still in pain and had a test showing her gallbladder wasn't working -- but no one returned her calls. Left with no answers, she had no choice but to go back to the ER. While she was being treated in the ER, Dr. Patrick finally called -- not to offer help or a surgical referral, but to say that it wasn't her gallbladder and she just needed the endoscopy. My wife had already followed every reasonable recommendation up to that point -- except two things: She declined to take medications that had the potential to worsen her gallbladder function, which made sense given that the HIDA scan showed it was already failing. She didn't go forward with the endoscopy, because by then, the source of her pain was already clearly identified -- and it wasn't her stomach. And she was right to stand her ground. Soon after, she was admitted to the hospital for urgent gallbladder surgery. The surgeon told us that her gallbladder was very enlarged and completely non-functioning. That was a shocking confirmation that her instincts -- and her pain -- had been correct all along. And that the GI office had failed her. As her husband, I watched her do everything she could: she showed up, followed the process, got the tests, and made the right decisions. She didn't ignore advice -- she filtered it through common sense and clear medical evidence. And she was dismissed anyway. No patient should have to go through what she did. She wasn't just ignored -- she was actively misled and left to suffer. I truly hope this practice reflects on how they treat patients, because the next person might not push as hard -- and they shouldn't have to. read more

Misdiagnosed my mother and gave her a high powered medication which made her incredibly sick. Did not call to check on her and did not return her calls over the course of several days. She landed in the emergency room and has been in the hospital all week receiving treatment for the correct diagnosis. Not only inept but there is zero duty of care from this group. read more

Dr. Hines and his surgical staff were fantastic and very professional. I was extremely pleased with both nurses that helped me get set up with my IV and heart monitor I think Renee and Janice? Justice was my anesthesia person he was so kind and gentle. He spoke very softly to me and made me feel comfortable. Then in the OR room Gail his nurse was so very nice and kind too!. Highly impressed with this office and Dr. Hines and his team. Ask for Dr. Hines you'll be happy you did. read more

Buyer Beware! Go here only as a last resort! I was informed by a provider that I could drive 10 more miles and find plenty of good doctors. That says it all. Go to the McDonalds drive thru you will get faster and more professional service I promise you. From my stand point use them if you have no other worldly choice for care. read more

I have been trying to get an appointment in ever since March 2025 and they constantly hang up on you I stopped on April the 11th that was the last time I decided maybe I need to seek another gastrologist they are overbooked and they really don't care who you are on the phone even though you had seen Dr Arluk for a colonoscopy it doesn't make a difference the people behind the desk could give a rat's ass about you and you must see them first before you see the doctor unfortunately they put me on hold so many times that they had to go in the back where the appointments are made at to see if there was anybody back there working quite sad you asked me read more

I can't believe I am even here writing this. i am not ever one to leave a bad review. it is just that in this instance i feel that it is important information that other patients should be aware of. it could be very costly to them. A number of years ago I was being seen by Gastro LTD. My treatment would have been a very inexpensive (with copay) pill but there was a much more expensive infusion option that they would see if my insurance would cover. they called me back a day or 2 later and said that insurance would cover it. Well - that did not happen! a couple months later it showed up on a bill and I contacted the billing clerk. I was told at that time to not worry about it that if it goes into the next year it would just be written off. i did receive more bills that year with this very large charge showing but I just went on with what the billing person told me. a few years later I received a Collection agency letter for the charge. I immediately called the office and was told that it had been turned over to them so I had to work it out with collections. both the doctor and billing person were retired or no longer with the firm. and of course there are no noted on my account stating any of this - but really - Who would opt for $1800 out of pocket if the alternative treatment option would cost less than $100? so I told the story to the collection agency and they said that they would process my dispute and that was the last I had heard of it. UNTIL NOW!!!! Now they are actually trying to GARNISH MY WAGES for this! They are taking me to court to garnish my wages for a treatment that I would never even considered had they not told me that it was covered by my insurance and be of no cost (except perhaps my $50 copay). Now I'm facing embarrassing wage garnishment from my place of employment, legal fees to fight it and now forced to find another practice. when I would habe previously told anyone that this practice is the BEST caregivers out there. I am absolutely beside myself and would never want any other patient to suffer this same fate! read more

Dr. Patrick is absolutely wonderful. I'm so happy she was able to accept new patients. I switched from a doctor that didn't care & treated me like just another walking dollar sign. I felt comfortable with Dr. Patrick from the start. She truly cares about her patients. I'm so fortunate to have found her. read more

This practice is exceptional! They are efficient, organized and the facility is clean and eye pleasing ( all important when you are stressed and anxious). Dr. Janson in very easy going, personable and easy to talk to about your problems or concerns. Procedures are handled perfectly and the patient is reassured throughout the process that you are in very good hands! I just wish they were able to offer family practice services as well as gastroenterology services! read more

Very unprofessional, lack of basic celiac disease knowledge and information, just give you papers to read and offer no help even though still in pain. Incorrect information report to primary care doctor, place on speaker when talking about private information... will be filing paperwork with the medical board. read more

In general, the doctor and his staff were great. What was frustrating was the insurance part. Their website says they accept Tricare Standard. I even called to verify this. However, the reality is that yes they accept it, however, they are not in network, which is key. At no time was I told this after multiple calls upon receiving a bill for over $300 dollars from them. Frustrated, it took me writing a letter to Tricare to find out why. Ultimately, the office didn't understand the process changed for Tricare and Tricare provided them training. Just be aware of this. Lesson learned from me. Any other place I called to confirm whether they took Tricare, they always said yes but we are not in network. This is a simple answer that would have prevented me from going there in the first place. Again, the doctor was great and I would return if they were in network, but I felt like I wasn't given the whole story even though I thought I was asking the right questions. read more