AVOID! Trust me, choose anyone else. In summary - expect damage, delays, and no accountability…read more Extremely bad experience, which is a shame since I liked the owner during our initial conversation and had lots of confidence going into this. As you can see in the video from March 2026, the careless dumpster pickup caused significant damage to my driveway, despite me following the exact advice from the company and providing four 3' length of 2x6. I would have happily provided longer lengths if that was suggested, but I assumed the company would know best about their processes (my mistake). So when being picked up, the dumpster, weighing several hundred pounds itself plus almost two additional tons of junk, was rolled off of the support wood pieces, crashing onto the driveway, and then dragged along its metal wheels for another 5-6 feet. The crashing noise onto my driveway was deafening and created damage that the owner acknowledged to see. For what it's worth, the individual who placed the dumpster did an incredible job of maneuvering the container back and forth to ease it down carefully onto the wood pieces (how I'm assuming they're trained to do), which I appreciated and was impressed by. However, the latter individual couldn't be bothered to spend 2 extra minutes for the customer's sake. I brought this up to the owner immediately as it occurred, to which I received no response and was ignored. Exactly 29 days after the dumpster was picked up, yes, twenty-nine days later, I receive an additional credit card charge from Rhino and email saying 'sorry this took so long, but your dumpster was overweight by X amount, so we billed you extra'. I'm aware of the overage charges and okay to pay them, but was surprised to see this coming in so late after the pickup (and that I was off the "ignore" list!) I used the opportunity to follow-up about the damage, providing videos and questioning whether this is his fault (wrong suggestion for wood boards) or the drivers (carelessness), to which I got a "this just happens sometimes". I provided him the quotes I'd received for driveway repair companies for the damages, offering the opportunity to make this situation right, to which, you guessed it - I was ignored again! So, overall, this whole experience lacked professionalism and accountability in every regard and caused more frustration than whatever garbage I was throwing away could amount to.

Good experience renting a 30 cu yard dumpster in Little Silver, NJ. Excellent communications and…read moreguidance; everything executed timely. No surprises

Rented a dumpster because we're demolishing my kitchen, bathroom & a spare room. Everything went…read morereally well. I booked on a Thursday for Monday morning, they came out before noon on Monday, the dumpster (20 yards) was compact enough to fit in a single parking space in front of my house which left my driveway free. Natasha, their rep, was courteous and helpful on the phone and the driver was extremely nice. I called on Friday evening to say that we were done and the driver was here on Monday morning to pick it up. We threw away a huge amount of plaster, lathe and assorted construction debris. Their prices were very good. Our load was overweight by 1.69 tons so we were charged more but it was still less than what I was quoted elsewhere. I've heard dumpster horror stories from friends so I'm so glad I went with Bin-Drop.

I was just motivated to give a 5 star review after seeing the professionalism by a staff member…read more The gentleman was picking up my trash, noticed the trash can was filled with water but no trash and dumped the water out before moving on. While I should have noticed it was filled with water, I did not, but I appreciate his professionalism. I'm sure his professionalism is a reflection of excellent management and a world class CEO. I commend this company. 10/10 gentlemen!

While I didn't get to fully go through and book a dumpster with them, I had a wonderful customer…read moreservice experience with Tom over the phone in trying to get me a dumpster very last minute. He was courteous, helpful and really tried to help me get a dumpster to clean out my parents house. Grateful for his attentiveness and really trying to help me. Thank you Tom!

Efficient and professional. Container was delivered at the start of the next day following the…read morecontract signing as agreed. Called for pickup and they came the next day. No hassle, very respectful of the property. Would definitely use again.

Fast, courteous and at a reasonable price. What else can you ask for? These days it's rare to find…read morea business where you can get folks in the phone quickly and they have answers to your questions and then can execute what was promised. Highly recommended.