During the course of my pregnancy I saw 3 different providers at this location, none were doctors. Compared to my first pregnancy the care did feel different and I'm glad I got to experience a hands on OB for my first otherwise I think I'd have been a little lost. The person you see each visit will not deliver your baby. You get to choose each appt whether you want the same or different provider. The parking lot can be tough but there's street parking on the worst days. The providers I saw were Veronica Klein, Jessica Miller, and Christine Grisbach Smith. I really loved Veronica and I'd highly recommend her. Jessica was not bas either. I didn't love my interaction with Christine. read more

The doctors and medical staff at this office are wonderful--kind, professional, and attentive. Unfortunately, the front desk experience is a different story. On multiple occasions, I have walked up to the reception desk and been completely ignored for several minutes while staff appeared to avoid acknowledging patients. A simple greeting or "we'll be right with you" would go a long way. The front desk is the first impression patients receive when entering a medical office, and customer service should be a priority in that role. Being left standing there for 2-3 minutes without any acknowledgment feels rude and unprofessional. While the healthcare providers and medical staff are excellent, I hope management addresses the front office's lack of attentiveness and patient service, as it does not reflect the quality of care provided by the rest of the team. read more

I had a terrible experience with Dr. Thomas and don't understand the positive reviews he has on here because I had the complete opposote experience. I have constant pelvic pain/sciatica, he spent less than five minutes in the room and didn't even perform a physical exam. When I told him I couldn't walk or sit for extended periods of time without pain/go to work, he just said he 'isn't a spine doctor' and is only an OBGYN. He didn't even offer a referral to a specialist--he just walked out and left me with no medical plan and no path for treatment. On top of that, he is clueless about CA pregnancy disability laws, saying I have to be 24 weeks to get continuous leave which is a lie. Even tho on my leave paperwork he approved intermittent leave and wrote I am unable to sit for long periods of time which my current position at my job has me doing ??? I paid this office a $35 fee to fill out my disability paperwork and they couldn't get the year right writing 2025 on a 2026 claim, and messed up when the leave started which was stated in the packet if they actually read it. I had to drive back up there twice in pain, upset just to get them to fix their own mistakes because they didn't bother to read the forms. They treat mothers like an afterthought. Don't go here go to a doctor and office staff who actually cares. I don't trust them at all. Also I had to wait 30-40 minutes after my appointment actually was schedule for, lol it's funny cause if I would have shown up late they would have told me to reschedule.... read more

First visit today. Heads up: referrals don't mean they'll call--you have to chase your own appointment. Parking is awful, so plan ahead. Office was busy but Dr. Melchione was fantastic--kind, patient, and thorough. Jasmine, the MA, was pleasant (at first) too. The IUD replacement and Pap were way more painful than past experiences, and I bled a lot. Worst part? Hearing staff joke about the mess afterward, laughing and chatting about me and I heard the one say, "and I'm the one that has to clean it up." They saw me and quickly shouted, "have a great day!" Totally unprofessional and hurtful. I'll come back once to check my IUD, but if I needed ongoing care, I'd go elsewhere. I was fighting back tears and I told the girl at check out what happened. Also, charging $10-35 for EDD forms is ridiculous when insurance already covers visits. I pay too much for my insurance for fees like that to not piss me off. Judging by other reviews, this staff needs lessons on empathy and professionalism. read more

The staff here is rude beyond belief. Never have I dealt with such intentionally disgusting attitudes. If you are looking for medical personnel with one bit of care or understanding, avoid this location. read more

I went in a couple months ago for my first pregnancy. I unfortunately had a miscarriage, most of the doctors were great but the medical assistants would constantly say without reading my file prior, "what hospital are you giving birth at" "you'll have to get blood work to know the gender" and more. Multiple times my file was not read and I had to explain that I was having a miscarriage. They should do their job and read patient files before entering a room, you never know what someone is going through. read more

I received all of my prenatal care at this office during my pregnancy, which is why this experience has stayed with me. Throughout my pregnancy, I was never informed that I had preeclampsia, a serious condition that requires monitoring and medical management. There was no communication about this diagnosis, no discussion of risks, and no treatment plan provided to me at any point during my prenatal visits. My son was born two months premature. It wasn't until a follow-up appointment after his birth that I was finally told I had preeclampsia. At that time, staff expressed surprise that I had not been treated or informed earlier and mentioned that medication could have been given. As a patient, I trusted this office with my care during a critical time. Not being informed of a serious pregnancy condition until after delivery is deeply concerning. I am sharing my experience so others can ask questions, advocate for themselves, and ensure they are fully informed throughout their prenatal care. read more

This place has not been good during my pregnancy and after. I have to wait two weeks to see a dr when i was told to come in weekly but he has no appointments. I had a c section and preeclampsia which btw after a few visits here and 3 triage visits i found out i had preeclampsia and had my daughter 5 weeks early because no one took my blood pressure, headaches, and nausea serious. The care that you get is 5 minutes in the room and thats it. I do not recommend this place. Not only did they do me wrong they did my mom wrong. Your better off somewhere else. read more

Awfull parking , not clear location, loose time while searching around for there office , then come to totally free of patients space and you are announced that itis 2 minutes over your grace period ) doctor says let her in, gives me all paperwork to fill despite the fact that I fill in all online including my copay... and after 2 minutes of me filling the paperwork - again surprise , they tell me : we should reschedule your apppointment , cause you are late )) RIDICULOUS. Totally understandable why they have availability and no patients , Also happy that I was late reading all these comments . read more

My Wife's appointment was at 2:05p. 3:55p & still hasn't seen the doctor. Huge waste of time and so slow to get the doctor in the room/tend to the appointment. Not sure what's going on but talk about horrible time management this place has. read more

I called sever time to set up an appointment! And every time the girl FD hang up on me!

Do not see Dr. Ramos for endometriosis. The front office will tell you he is an endometriosis specialist, but he himself admits he is not. I had my first laparoscopy with him and was diagnosed with stage 1 endometriosis after he said he only found one spot on the back of my uterus. I didn't get any symptom relief from the surgery or the medications I was put on so I found an actual endometriosis specialist and got a second opinion. I ended up having a second laparoscopy and many endometriosis lesions were found that were missed in my first surgery, including two deep infiltrating lesions. Dr. Ramos also pushes out dated forms of endometriosis care on patients. For example, he asked me multiple times if getting pregnant is an option when we were talking about treatment options. He also once told me in an appointment that he was attending an endometriosis conference but then said "I don't know why I attend these, its not like you're going to grow a third ovary". If you have endometriosis you need to make sure you are seeing a provider who is up to date on the latest research for this complex disease, and that is not Dr. Ramos. read more

This practice continues to protect obgyn Dr. Bracy and won't take accountability for her error sending a diagnostic mammogram which should never have been ordered without consent of patient or without a prior mammogram with concerns. Mammograms should be the only thing ordered for patients. If mammogram comes back with concerns then you order a diagnostic mammogram. Incompetent practice and doctors. read more

Capital OB/Gyn - The above reasons would be why you would order a diagnostic mammogram and it would be discussed with the patient. - Obstetricians & Gynecologists Near Me - Sacramento, California

really enjoyed my experience here. i had my first ultrasound appointment here, & the wait was a while for sure. they have you come in earlier to do paper work, & a questionnaire that takes time, but the staff were all so friendly. my doctor today was a male, which i was quite scared about at first cause i've never had a male doctor, but he's the head physician here & is super friendly. his name is thomas.. not sure about his last name. they also have a bunch of resources that they ask if you want, provide you with great care & the office is really clean! i recommend this place for sure read more

Honestly I so upset I'm abt to have done my first trimester and I haven't get any attention, they always cancel my appointments and the time I went there w my first pregnancy there was barely just one good doctor, the rest where hurting me or not being nice, and staff doesn't make it any better, if u don't like something or they get mad at u and start to be mean. read more

I truly wish I didn't have to write this, but I want other women to be aware. I've been trying to get in touch with Capitol OB-GYN in Sacramento about coordinating part of my upcoming hysterectomy. I'm in daily pain and was told I'd get a callback within 24 hours, then 48. It's now been well over 72 hours with no response, and this isn't the first time I've experienced silence when it matters most. What's worse: staff recognize me by my phone number, but still don't follow through. I've called multiple times over two weeks and still no clarity or scheduling support. I'm scared to go into a major procedure with a clinic that can't return pre-op calls. I understand that they are busy, but patient communication is part of good care--especially when surgery is on the line. If you're looking for an office that respects patient follow-up, I strongly recommend going elsewhere. read more

I love the Doctor Penny, very kind and helpful. But the staff here need to be replaced, had my monthly check up and staff was rude. Didn't want to complain with my doctor when she asked if everything was okay, thought i might be overreacting. Well after my appointment was done went to the back to set up my follow up appointment, when I'm coming back up they are in the middle talking about me. I straight up said if your going to be talking about your patient wait until they are gone. Very unprofessional. Never coming here again! read more

You will wait in waiting room about hour or more ,they don't care about your time so be prepared,doctors are good ,

Rescheduled every single appointment I've been scheduled for, every time they call says provider is out but yet why do they set an appointment for that time and date if the provider will not be in. I've had rescheduled my appointments 3 times now. Haven't gotten my first ultrasound because of the inconsistency of their appointments being rescheduled. And weeks further away from the rescheduled ones they give u and let alone I take work off for these appointments and it gets canceled 4 days before my appointment. read more

I have no complaints with my actual provider's service. Dr. Melchione is kind and trustworthy--I started seeing him because he was the one who delivered my sister (lol). However, I had an appointment scheduled for September that's now been pushed back twice and is currently in November. Thankfully I'm not in a period of my life where I'm TTC or experiencing any issues, but because I need an annual exam to be prescribed birth control, I've been having to pay out of pocket for OTC birth control. Not only does this suck because it's covered by insurance normally, it also forces me into either going to a new practice or a new doctor, and building trust with OB-GYNs can take time (it does for me after a bad experience). Getting ahold of the office can also sometimes be like pulling teeth. For preventing pregnancy, this isn't the most sustainable care. read more

It's been extremely frustrating that my appointments keep getting rescheduled especially when they're already booked a month out. Each time it happens, I'm pushed another month forward, which makes it really difficult to get the support I need in a timely manner. read more

The doctor Nikita Mishra is one of the most rude doctor My wife had an appointment and the doctor behavior was awful and not acceptable she had miss behavior read more

I am extremely dissatisfied with the way my infertility care was handled by Dr. Melchione. After over three years of trying to conceive with no success, I came to him for help with unexplained infertility. Instead of following widely recognized guidelines, which recommend Clomid (clomiphene) or letrozole as first-line treatment, he dismissed this option outright based on a single progesterone test "confirming ovulation." This was both frustrating and medically concerning, because Clomid is often used even in women who ovulate regularly. It can improve egg quality, timing, and overall chances of conception. By skipping over this standard step, I was told my only "options" were invasive and costly procedures like IUI or IVF -- both of which carry greater risks and are far more expensive and emotionally taxing. I felt my concerns were not heard, and my care did not reflect evidence-based, patient-centered medicine. Instead of collaborative decision-making, I was dismissed. For patients struggling with infertility, this kind of approach adds unnecessary stress on top of an already difficult journey. I strongly urge anyone considering this provider for fertility-related care to be cautious, advocate for yourself, and be prepared to seek a second opinion if you feel your concerns are being dismissed. read more

DO NOT COME HERE!!! After getting pregnant by iud from them and considered high risk or etopic I went to their referral desk to schedule my appointments after I finished scheduling I went to their receptionist to schedule a follow up as I'm waiting to schedule I over her their referral coordinator (Sommer) speak to her colleague and say " she got pregnant with a iud should've kept that nexaplon in " and hysterically laugh after fighting back tears and embarrassment I walk back to the desk and let Sommer know I will be reporting her and the office to the Medical Board HIPPA Compliance Board and the US Department of Health and Human Services Office for Civil rights as well as my husband and I's family lawyer.....which have all been contacted the Clinical Manager is a JOKE and called me to "apologize" her apology was simply saying she would tell Sommer to keep her voice down? Basically implying she dosent care if patient information gets shared and talked about also told me she isn't licensed how are you a clinical manager? PLEASE DO NOT GO HERE UNLESS YOU WANT YOUR HEALTH RIGHTS VIOLATED!!! read more

Came in today for an appt to see there's a lot of parking spots, the staff is very helpful and nice. The place is well maintained,very clean. It's just a great office with exceptional people. Came in for obgyn care and the staff and dr. Take great care of you. read more

Capital OB/Gyn - Front desk - Obstetricians & Gynecologists Near Me - Sacramento, California

Came here when I was first pregnant, worst experience ever. I was constantly sick and was prescribed zoftan, after taking that for a month or two when I went back for my next appointment they had me see a man, which I also stated in the beginning that I was against and did not want to ever be scheduled with a man. However, they sent me to a room and a man was what came walking in, he was rude and changed my medication to something that didn't work when I never asked for it to be changed. The wait in the waiting room on top of this was so long, easily over an hour, I wanted to walk out so many times but didn't want to have to do it again. I was almost 40 weeks when the male doctor decided to schedule my delivery to be induced at 43 weeks, I asked for 42 weeks but he just was not having it. So at 40 weeks I had to go in for stress testing since my body was not reacting well to the pregnancy. I was in hell. When it came time to have my child, 4 hours before I my induction time, I went to the hospital where I was told I would have my own room after I delivered, that was why I chose that hospital and obgyn office. I was in labor for a good amount of time before meeting my delivery doctor, a new woman who I had not seen before, this made me even more uncomfortable. When I started pushing late in the day I was being a bit loud due to the medication not working for me for some reason, I felt everything, the doctor delivering told me to be quiet or she would leave. In the middle of pushing I did not want to hear this. After having the baby I felt her trying to stitch me up, it was not numb at all which was weird for having an epidural put in, I felt everything. Was rushed into surgery after, she told me there was too much bleeding, I didn't really get details about any of it was just told to sign some stuff and was put under. Long story summed up, I will never go back here again, neeeeevvvveeerrrr read more

Lack of coordination between staff. As a patient, I'm really disappointed with the quality of care. I'm a nurse as well and wouldn't recommend this place. read more

Dr. Thomas Melchione is the BEST!! Compassionate, Caring, Trusting, Knowledgeable, & So Nice. He Explains Everything In A Way That You Understand. Great Bed Side Manner, & Lets Be Honest Is Rare in a Great Physician, You Usually Get One or The Other, He Is Both!! He Cares About His Patients. I Have Been Going To Him For Over 20 Plus Years. Would NOT Trust My "Woman Parts" To Any Other OBGYN. Dr. Thomas Melchione is an Absolute Class Act! read more

Amazing Doctors. Some of the best I've ever encountered . Very knowledgeable , helpful and kind . The receptionist are wonderful as well.

Waited their appointment for a month, and they can it before 2 days. They suggested to wait two more months

One of the worst experiences I've had with handling insurance. I called in advance twice to verify no pre authorization was required. Also contacted my insurance to verify on their side. After waiting in the lobby for 45 minutes I was told they were still trying to verify the insurance. Finally taken in to the doctors office after over an hour. Then after being prepared to speak with the doctor, was told by the nurse unfortunately we need pre authorization. What a horrible way to handle it. To top it off when I asked to speak to a manager after being understandably upset, the manager had a bad attitude towards me as if I did something wrong. Tried to ask me who I spoke to when I called as if I was not telling the truth. I didn't write that information down because I thought they had good processes in place when I originally called. I have one of the most complete insurances out there and yet I still had this experience. read more

Veronica Klein is amazing!! Makes me feel so comfortable and just there for me! I recommend her to everyone.

Horrible service! Planned parenthood is way better than them and that's saying a lot! They want me to wait with an infection for a week to be seen. Isn't that a health hazard? Can't the infection get worse? That's the instructions your clinic gives to the children working at the front desk? Horrible! Save yourself the disappointment ladies and go to planned parenthood or get better insurance. This office is a joke and don't ever plan on getting the same doctor twice. Consistancy is not key here. read more

I decided to give this office a chance even after reading the review. First, they were fast during my first couple of appointments (this one is with the other OB) . Now they took forever just to see me . Waited 30- an hour prior getting see (passed my appointment time ) The room was getting hot so I had to open the door to get the cool air from the hall. I overheard them saying the OB is in room 3 with a patient but she was actually just talking to a nurse/ associate. read more

My wife transferred to Capital OB/Gyn because they hired Dr. Susan Wilson from UCD, who is probably the best doctor she has ever had, and has made a huge positive impact on her life. Other OB/Gyn's who are in-house to the Sutter Med Group have refused to effectively treat basic womans' health issues that were a serious problem for my wife, and the Sutter in-house Dr's steered my wife to their costly and unnecessary IVF clinic. Such IVF steering is ethically quesitonable in my opinion because those treatments are heavily out of pocket, and it creates a situation where only the wealthy can pay to get pregnant. In contrast, Capital OB/Gyn treated my wifes's basic underlying health condition simply and effectively, making IVF entirely unnecessary. Based on that experience, I believe Cap OB has the best doctors hands down. You can tell that the Cap OB Office on Cadillac Drive is crazy busy certainly because they are popular, people know their doctors are the best, they accept virtually all forms of insurance, and provide access to programs for those who need them. I've seen this before, when you find the absolute best doctor/practice in the area, their office is busy and everyone want's to go... that's actually a good indicator of quality. Also, I found the Cap OB disabillity coordinator to be extremely helpful because my wife's employer did not have a coordinator of her own to help guide with FMLA/CFRA forms. Cap OB are clearly all stars, the best you can get in the Sac region, asside from hiring your own private doctor if you are rich. If the Cadillac Drive office is too busy/crazy for you, just go to any of their three other locations. Their indepent practice was clearly successfull enough that they opened three expansion offices, which says a lot. We've been to two of the expansion offices, they were not as busy, and it was easy to schedule and spend more time with their doctors at those locations. read more

Had my 1st obgyn appointment today and it went very well Ana the cpsp gave me lots of information about being a 1st time mom and offer many resources. Dr.Katy Perez also made me very comfortable with my ultrasound and answer all the questions me and my partner had. I do recommend coming in early to fill out the paperwork if you are new patient. read more

Omaria was the best! He was so sweet and helpful and patient and kind. She Was so professional and understanding. I just love her personality. 10/10. read more

Front desk is irresponsible. Doctors are always behind schedule, leaving patients waiting as long as an hour to be seen for a five minute hi and bye appointment. read more

Really good OB and friendly and understanding staff called in for an appointment because I needed to be seen asap and they helped me get a appointment right away so happy to have found this OB being new to the city read more

Terrible coordination. Reporting this business for not checking insurance information until you arrive at your appointment. Also, the front end staff admitted the scheduling department is a joke and then proceeds to tell customers it's their fault for not knowing if their insurance is in network or current. They NEVER call back for results. You have to harass them until you get your answers. They REFUSE to give you the office manager name or number. And if you book a phone appointment set out for a month away, they tell you the day of that they don't do phone appointments anymore and have the audacity to blame you for not making your same day appointment and having to reschedule. Definitely letting my physician know to not primarily recommend/refer to this circus. read more