1. Capital One Bank

    1. Capital One Bank

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    East Meadow, NY

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    Capital One Bank

    2.3 (7 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Capital One Bank

    Personal banking

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    4 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    6 years ago

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    Ask the Community - Capital One Bank

    New York Community Bank

    New York Community Bank

    (2 reviews)

    I attempted to call them at 10:Am it is now 11:45 am they just answered 1 hour 45 minutes later how…read moresad it that

    To whom it may concern. First off I'd like to express my disgust and utmost dissatisfaction with…read morethe services that this company provides. They unexpectedly closed my account while I was out shopping for groceries and claimed that they had reason to believe that a fraudulent transaction occurred. They supposedly sent my incoming unemployment benefit check back to the department of labor and sent the remaining balance to my home address. Even after I carefully examined my bank statement and assured them that I was responsible for every single transaction, the representative still insisted and told me the that account closures are irreversible. This incident happened almost 3 weeks ago and I just received a confirmation that the check was mailed out today. She informed me that I needed to request a new debit card from the department of labor (a process that could take up to two weeks if your lucky enough to get through). They "play" with the needy and most vulnerable population. In my opinion that's no different from a caretaker who spits in the face of an elderly patient or a child care provider who secretly abuses the children in their care. They disabled my account for absolutely no good reason other than to boost their own ego or to satisfy some quota or in an attempt to steal or keep my earned benefits. They claim that their biggest concern is the customer's privacy and security yet they go though grave lengths to make things as difficult as possible. A simple phone call or email advising a customer about a potential security concern and the option to retrieve their much needed funds or a new debit card at a local office would've been sufficient. Instead they choose to tease, manipulate and belittle people in need to make themselves feel and look "better" or in retaliation because someone above them does the same thing to them. It's ok, I'll go hungry for another day. I understand how this works. As sure as I am that this message will somehow magically make its way through the airwaves and to its intended recipient, I know someone above us is watching and will make certain that I eat. Next time, I'll be sure to use a personal banking account.

    Citibank

    Citibank

    (3 reviews)

    Citibank has more than 1,000 branches in more than a dozen US states. This Citibank branch is…read morelocated on Merrick Ave in East Meadow, NY. There are plenty of parking spaces. I came to this Citibank to use the ATM to make a deposit. There are 3 ATMs that are accessible 24/7. It was easy and there were no issues.

    If you use Citibank, I would strongly suggest you stay away from the East Meadow, Merrick Rd…read more branch. Upon entering and waiting for help a young man approached me to see if I needed help. I walk into his cubicle and explain to him that I Just wanted to make sure the two Geico payments I made went through in full without using my overdraft. "Oh, I'm new here, I'm in training and I can't help you with that" Alright, I understand that but why call me over and ask if I needed help when you obviously can't. He told me I needed to speak to a teller. I wait for one, I ask her the same question and she said, "Oh no, it's fine." Then I ask her about a previous withdrawal (date and amount) that's when the blank look came out. Another inexperienced teller came over and said the teller couldn't help me with that and she comes out from behind the counter to help me. Ha ha. We walk into another cubicle. I proceed to question her about a 4700.00 withdrawal I took. I wanted to know the date it showed I made the withdrawal. She's looking at her computer for what I thought was a long time. She finally saids "I can't find a 47.00 withdrawal." Well I tell her I'm not looking for a 47.00 withdrawal but a 4700.00 one. She finally finds it. Well that took all of 30 minutes. The next day I go to my regular Citibank on Hempstead Turnpike in Bethpage and speak to Donna who is so knowledgeable in every banking question I've ever had. There was a problem with my duplicate Geico payment after all and i wanted a verification on my withdrawal cause after the experience I had at the other incompetent bank I questioned everything. In less than 5 minutes I was done. It was against my better judgment to go to the East Meadow branch but that morning I was closer to that one. If you have time to waste and want a good sideshow go the East Meadow branch and have a laugh. I choose Bethpage with Donna.

    Capital One Bank - banks - Updated July 2026

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