I am sick n explained that I have memory n concentration problems due to treatments please don't…read moreinterrupt me or I will forget what I'm saying I tried to explain my problem n the clerk interrupted me 7 times in one call then kept putting me on hold until I would hang up so I called back 4 or 5 times to try n talk to them finally I called back n got a clerk from my old branch they shut down who immediately found out where she was n informed me she was in a meeting took down my information then the manager called me right back n she took the time to listen took 10 minutes to let me explain everything that is going that I knew what happened n why n just wanted to know if they could do anything on their end to stop it she told me she couldn't n gave me a few options I could try I thanked her for being so patient with me while the first clearly it took 45 minutes total n nothing got explained n was treated like a bother I wish I could remember her name but she was very rude treated me like I was bugging her by asking her to do her job then be forced to go around n over her in the company just to get a simple no I can't do anything I understand sometimes nothing can be done n that it's annoying to deal with me while I have memory issues but you are payed to be nice to the public especially a long time customer then they pay you to listen to the customer then help she was not polite patient she never finished listening to my problem n was not helpful in any sense of the word in turn making me feel like they don't care about my business n has put a bad taste in my mouth for the company as soon as I finish beating my cancer n can return to work I will be ending my business with them n any affiliated banks n will not do business with them for the rest of my life if everyone worked like your other clerk n manager it would be great that was the easiest encounter I ever had with bank people but the first clerk I wouldn't spit on her to put her out if she was on fire I real life Hate her n the company over how I was treated because she couldn't be bothered DO NOT BANK WITH CHASE Thanks

NO drive thru service...stopped in on 3/6/13 as leaving Thibodaux cause needed to make a business…read moredeposit...was mightily disappointed I couldn't just run through a drive up window.... BUT if they had such an option at this location then I woulda missed out on the WONDERFUL customer service I experienced when I was required to go in...all of the ladies inside were friendly as all get out...attention was prompt and quick and my teller was quick with a smile and a quip!! Even though I was a stranger these ladies made me feel like I was a regular... After initially being grumpy about having to park, my attitude got adjusted real quick upon entering and I'm glad I chose this location to handle my business! If I lived in Thibodaux this would be my branch!! My only complaint was with Yelp which refused to pull up the location, thus preventing me getting a check in, dammit Jim!!

From the owner: Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin…read moretransactions--and more.

I had lost my card and needed another one. The branch that I opened my account up at which was the…read moreLaplace location The manager was very professional and respectful. That's where it ends I was not in the area of Laplace and wouldn't be for a while. The young lady directed me to this location. Oh my God when the manager came out the back I saw racist all over her. She proceeded to ask me questions that had nothing to do with why I was there. I called in on her and he was even worst. To the president of this bank just know I will be receiving six figures from a lawsuit that's why I opened it in the beginning. Don't worry your employees are garbage. I'll be taking that check down the hwy to FNB . Lost business due to racism so sad.

This bank is the worst you can pay your payments on time and never be late. Try to make it extra…read morepayment. And it doesn't go through they charge you $40 They try to keep you in debt with them. Do not use them for loans or anything specially care credit uses this bank. They want to keep you in debt.

Where do I start I cant send my wife money to her act…read moreWe cant put deposits We can't use the card They stay lokcing her out of her act Simply the WORSE BANKERS EVER

my mother had a very racist encounter with this bank when she tried to open an account. They…read moreintegrated her and her citizenship, even got her a translator when she speaks English very well. She went to Chase bank and had 0 problems.