I am definitely enjoying banking at Capital One Bank. I only came through the ATM here but it was…read moreclean outside and the ATM was working and it was fast and easy.

The processes around banking can be quite frustrating at times, especially during time-sensitive…read morematters like financing something as major as a home or as basic as a long overdue trip. Hibernia was taken over by Capital One several years back and my friends and I were skeptical, worried that we'd lose that small-town, personable service. While I cannot review the entire bank staff and overall counter service because this is not my usual bank - I must say that Ashley Fairleigh, Relationship Banker of Capital One in Luling, LA has been an exceptional asset to me over the past 12 months. She is always quick to respond, goes above and beyond and I am happy to have met her!

I have been using FIrst American for many years for my business. This location is close to the…read morehouse, so I have been here many of times. The employees are wonderful. Doesn't matter if I go in or use the drive thru, the employees are a pleasure to deal with. They are located in a building with other tenants. Sometimes when you are in the drive thru, there are employees (don't think it's the banks employees) outside smoking. So when you are sitting there in the line you have to keep your windows close or you get the smell from the smoke. Other than that, I haven't had any problems with this location. Keep up the great work!!!

I had lost my card and needed another one. The branch that I opened my account up at which was the…read moreLaplace location The manager was very professional and respectful. That's where it ends I was not in the area of Laplace and wouldn't be for a while. The young lady directed me to this location. Oh my God when the manager came out the back I saw racist all over her. She proceeded to ask me questions that had nothing to do with why I was there. I called in on her and he was even worst. To the president of this bank just know I will be receiving six figures from a lawsuit that's why I opened it in the beginning. Don't worry your employees are garbage. I'll be taking that check down the hwy to FNB . Lost business due to racism so sad.

I am sick n explained that I have memory n concentration problems due to treatments please don't…read moreinterrupt me or I will forget what I'm saying I tried to explain my problem n the clerk interrupted me 7 times in one call then kept putting me on hold until I would hang up so I called back 4 or 5 times to try n talk to them finally I called back n got a clerk from my old branch they shut down who immediately found out where she was n informed me she was in a meeting took down my information then the manager called me right back n she took the time to listen took 10 minutes to let me explain everything that is going that I knew what happened n why n just wanted to know if they could do anything on their end to stop it she told me she couldn't n gave me a few options I could try I thanked her for being so patient with me while the first clearly it took 45 minutes total n nothing got explained n was treated like a bother I wish I could remember her name but she was very rude treated me like I was bugging her by asking her to do her job then be forced to go around n over her in the company just to get a simple no I can't do anything I understand sometimes nothing can be done n that it's annoying to deal with me while I have memory issues but you are payed to be nice to the public especially a long time customer then they pay you to listen to the customer then help she was not polite patient she never finished listening to my problem n was not helpful in any sense of the word in turn making me feel like they don't care about my business n has put a bad taste in my mouth for the company as soon as I finish beating my cancer n can return to work I will be ending my business with them n any affiliated banks n will not do business with them for the rest of my life if everyone worked like your other clerk n manager it would be great that was the easiest encounter I ever had with bank people but the first clerk I wouldn't spit on her to put her out if she was on fire I real life Hate her n the company over how I was treated because she couldn't be bothered DO NOT BANK WITH CHASE Thanks

Don't make any mistakes while transferring funds from your old bank to Red River Bank. They will…read moreaccuse you of conspiracy and close your Red River account.

personable with customers, Sure that their methods have been…read moretested over time. The Metairie road location is the flagship, but all of the other branches are just as adequate.

I love the old-school stylings of this location, the marble, the columns, to me it just FEELS like…read morea bank should. They have an ATM, they also offer foreign currency exchange, although I haven't used that feature, I notice the sign every time I come in. My employer uses this branch as our choice for banking. I have been coming in about once a week for the better part of the last year and I am happy to report the easy of use at this location is the best I have experienced in quite some time. The staff is very nice and helpful. There is rarely a line.

Although I am not initially happy about the merger with Whitney Bank & Hancock Bank, I do remain…read moreoptimistic that it's going to be better for "me". The Morgan Street Branch, as it's affectionately known, is only 4 blocks from my work in the French Quarter; therefore, it's the most convenient branch for me 90 % of the time. I'm happy to report that even following the merger, it seems like this particular branch was not affected by an influx of new tellers. I love seeing the same faces time after time, as I am a creature of habit and love a little familiarity. The tellers are always courteous and even if the lines are long, they move quickly as it seems that everyone has their "you know what" together. The bank, like most businesses in the French Quarter, is located in a building that is older than all of it's customers. It is an architectural design that is unlike any other banks seen outside of New Orleans. Check out the vaulted (arched) ceiling and you'll see what I'm I'm talking about. However, don't try and snap any photos as it's "against their policy".

I am not the sharpest cookie so I was thrilled with the exceptional service I received. The key to…read moremy experience was how informative my recent visit was. instead of feeling rushed I felt welcomed. After all, I could use any bank so thank you for making me feel like a person and not a number.

From the owner: Looking for a bank in Gretna, LA? The Westbank Expressway branch is located on the river side of…read moreWestbank Expressway, about .5 miles west of Stumpf Boulevard in Jefferson Parish. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 106 branches and 121 ATMs across LA that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.