Holy moly, the trend in reviews is correct here. I walk in after work, speak to the teller, who is…read moredoing nothing at all. I tell her that my kid is about to lose his first tooth and I'd like to buy some fun coins from them, like golden dollars or half dollars. I get a stare. Very slowly, she replies "so you would like to know if we have any gold dollars?" Yes. "yes we do." A moment passes. Can I buy a few? "do you have an account with us?" No, just cash. "no I can't change money unless you have an account with us." we stare at each other for a moment. I thank her for her help and walk out the door, shaking my head. Businesses run on goodwill. Stay far away.

Love this TD Bank. Great Manager Steve. Thanks to Hadassah, Winifer and Tania. Great customer…read moreservice and location too.

There is no more professional, kind and caring manager than Alix at Ridgewood Savings Bank on…read moreSecond Ave in Manhattan. So appreciative of the service and will only bank here forever!

This is Naomi S. giving the very highest review to Ridgewood Savings Bank at 1404 Second Avenue in…read moreNew York 10021. The people in this upper east side Manhattan community have had horrific experiences in many cases & Yelp reviews archives records of bad businesses for the neighbors to have knowledge of. This serves as a template for good results in businesses that have earned their 5 star ratings. Putting everything in proper perspective is important if you analyze why some upper east side businesses get a five star rating & many others get a one star rating. It's undeniably important for the one star ratings & the bad businesses read why they got a low rating. For my husband & me we were members of a long standing upper east side bank which I will surely give a bad review to in the near future. Ridgewood served us as a welcoming light of refreshment & comradery & a bank common sense which emanated right away. Everything to become a new member was handled with impeccable proficiency by one of its competent employees who is Nancy Zhang & Linda Ivey. All of our immediate needs were met & with some missing information which was highlighted Nancy Zhang got that resolved in such an efficient & professional manner right away!!! My husband & I get inspired when we get this first class professional treatment of worthiness!! If anyone out there on the upper east side of Manhattan is looking for a bank of impeccable values & worthiness where the bank customer is treated with royalty & impeccable professionalism it's Ridgewood at 1404 Second Avenue in our community working to be rated as a five star rating for all of us here!!

Quiet Saturday Morning , I needed some cash so I went into TD and used their Machine because the…read morebranch is about 2 blocks from my home . The machine only had $20 or $50 but I figure I would go to the teller as there was only 1 person in line and 2 people at the window . For whatever reason it took about 15 min . When it finally was my turn the teller all the way to the left , I asked for $60 in $5 and the rest in singles . She said do you have an account I said no but I showed her the ATM receipt which also had the $3.50 cost to me she still said no . So I went to chase and had no problem . So you decide if you want a bank like TD in your Neighborhood . I know I don't !!

I have spells where I use this branch a lot. ATM always works for me. They keep it warm in the…read moreentrance when it's cold out. One time it was way too warm! I find that the employees here are not as friendly as other locations. I attribute this to the crazy busy area it is located. I've waited in long lines when it gets busy. I'm sure the employees get tired and annoyed. Plus they do not have all the glass protection like they do at Chase Banks!! They are dog friendly providing treats and water. This comes in handy in hot summer days. Basically this location is like the other TD Bank. This one is just very busy and hectic. When you need service expect a wait. Or, go early and avoid the crowds.

Chase at this location has been easy to use when I'm in the neighborhood. I use Chase online a lot…read more I love the credit cards with lots of rewards. They give me so much information that I find valuable. I see where my credit cards are stored online like Amazon and Costco. Plus they keep track of my credit score and records. I've always been notified quick if there's suspicious credit activity or credit card purchases. I'm thinking I should give them Five Stars but I don't want to jinx myself. I am highly recommending.

Don't upset yourself if you are a a small non-profit. Not very interested in keeping your money…read more Horrible customer service.

After many phone calls as a long time client, finally had an appt. on the UES office. John Bowen…read morewas most helpful, knowledgeable made me comfortable.

Incompetent front desk staff disseminating incorrect information, and indifferent, self-serving…read more"financial consultants." Each visit has been a waste of time, and confirmation to go elsewhere. By far, the worst of the Schwab experience.

Do not use this bank; their communication is very poor, and it is hard to deal with them. They can…read moreput your check on hold for no good reason. If you have a business, do not use this bank.

I'm one of those people who avoid big corporate chain banks and like to do my financial biz with…read moresmaller groups. It just has a more intimate one on one appeal with personal service. Originally, this branch was more uptown by my apartment until they moved to this current spot. With the newer Q train line its easy to get to off the 72nd street stop. There is one ATM right by the front door. Friendly and helpful staff. They have Saturday hours and have stayed open during the pandemic.

The chase merger with the First Republican customers has been a complete Train Wreck. In this…read moremerger they can not reproduce my bill paying function that I had at First Republic , no can they get me access to my bill paying accounts at First Republic so I have lost 10 years of information. They had nine months to figure this out, and they can not see their way out of a phone booth. So sad about First Republic going away. It was the best retail bank I ever worked with. Tom Greenbaum Very disgruntled New Customer of Chase

What's the purpose of making an appointment if you have to wait 45+ minutes to see someone anyway?…read moreI've given this location multiple chances, but they're very disorganized so I won't be coming back.

2 of 3 atms never work and the customer service is rude. They give you attitude for no reason and…read morenever are helpful

One of the nicer chase branches. The atm area gets a little messy though overnight. Who knows what…read morekinds of crazy things go down there when the sun goes down