Serious damage to retina sent me here. A very thorough exam and work with Dr. Huz. While the Retina…read morecannot be saved, they are keeping me updated to make sure the bad eye doesn't act up and the good eye stays good. It office is quite busy and there's quite a few different areas one needs to go to for eye care and it's a maze of waiting areas. But the office is quiet, clean and well organized.

Great place with great doctors. Be prepared you'll wait awhile to be seen but for the level of care…read moreyou get it's absolutely worth it

Great Doctors excellent eye care my only thing I don't care for is the distance I have to travel…read morefor an appointment other than that great practice

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

After reading the other reviews, I see that dropping patients with scheduling difficulties or…read moreconflicts seems to be the norm. The office staff is rude and the communication is poor. Appointments are made a year in advance in some instances, without any form of email/electronic reminders, and with threatening follow-up letters sent through the postal service?! Very disappointing!

More than a year ago I was referred to a retina specialist. It didn't take long to realize that…read morenot all eye doctor's have the same bedside manner. After many months of "watching" my problem, I was told by the first doctor that I should seek another physician. On to Capital Region Retina where I found Dr. Wang. She has been compassionate and has cared for my eye problem. I would recommend CRR to other patients with eye problems. Office staff are efficient and personable. It's not an entire day production while they do eye scans, etc. Then you see the doctor and you're on your way. Faster, efficient and recommendable.

86 year old Mom, Day after eye surgery post operative appt.and she is very tired as it is the day…read moreafter a stressful snd draining surgery. Appt was at 10. Arrived at 9 45. It is now 11 40 and the doctor just took her in 5 minutes ago. Unacceptable, and inconsiderate.

Really rude office staff at the castleton location, will no longer be a patient here. Being talked…read moreover and cut off while trying to reschedule an appointment they canceled on me was the last straw after the past few years of being treated like just my existence is annoying to everyone in the office. Receptionists/schedulers need some training on the phone etiquette department.

My daughter had thorn in eye! Dr Feldman was great! Saw her same day urgent visit! It was a long…read moredrive for us but worth it. I liked the staff and wait was not really unusual once we were there despite some reviews to contrary. Totally wonderful staff!

I've been seeing Dr Rabady now for a few years. I have had two cataract surgeries (with another doc…read morethere) and one vitrectomy, to remove floaters, as well as a retinal year repair. All the surgeries went very well and my vision is great! I continue to go regularly for retinal check ups for the vitreous detachment and retinal tear. I have high confidence in Dr Rabady's skill and, he's a personable guy. The biggest improvement over the years has been that the in-office wait time has gone down dramatically. When you know you will be having a life-long relationship with a provider, it is comforting to have this level of confidence in them. Also, the office staff are very pleasant, which is a rarity these days.

I have to agree with their very low rating. A couple of years ago I went there for a consultation…read morefor blepharoplasty. They did a thorough exam, took lots of photos. It was denied by my insurance company because they didn't send in the photos. I called the office and they kept transferring me to the person that takes photos so I could schedule photos but I already had photos done because they weren't listening to what I was saying. I finally got to the right person and they said they did send the photos so I asked them to just please send them again because they don't have them. Apparently they sent everything in as a new claim and it was denied because I already had an open claim. They also only submitted the claim for only one eye!! I ended up going somewhere else and was successful. Fast-forward to now, I went there for a certain issue. When I made the appointment I explained what was going on and got the appointment within two weeks. So I went there and they started doing their usual checking my vision, dilation, and when it comes to the actual eye test I was having a lot of trouble because I was there because I was having an issue whether I was wearing glasses or not. The technician got annoyed with me and kept saying I was being inconsistent and that she couldn't finish this exam because I was just being too inconsistent and I finally said well I'm not here for this anyway. I'm here because I'm having an actual issue. Apparently nobody told them why I was there. They thought I was there for a check up and some glasses. After almost 3 hours I finally got to see the doctor who started talking about glasses. Again I told him I am not there for glasses and told him what I was there for. He got a little flustered started throwing his arms up in the air he's like I just don't know and said a few other things and just left. Huh? He did order a test for my optic nerve which looked fine. He rescheduled me for two appointments. So I went in today for the first one and you know what it was for? Glasses! I asked even before I paid the co-pay what I was there for just to be safe and that's what I was told. They said sometimes prescriptions can change. And I said well it happens when I'm not wearing my glasses too so I'm gonna bet and say it's not the glasses. They still tried to get me to get the exam for new glasses! They do not listen to their patients. At all.

This is the most disrespectful medical office that I have known. My husband had cataract surergy by…read moreDr. Wang. His first day-after-surgery follow up was a 9:30 in Albany office. He left there at 11:06. Second follow up after surgery was Clifton Park. He had a 9:50 & did not leave until 11:38. You are brought in by a tech who does their thing. Then wait for the doctor who sees you for 5 minutes. This is called GREED. Pack them in, make them wait so thr dr. makes money. Disrespectful to patients.

I suffer from severe Dry Eye Syndrome due to a medical condition. I starting seeing Dr. Ebbing at…read moreOpthalmic Consultants of the Capital Region in November 2016. Dr. Ebbing has been a fantastic help to me. I was seeing him a lot and he is always so patient and kind. He tried several procedures on my eyes and if something didn't work, he would offer another treatment. All the treatments I had gave me some relief but the most recent, Serum Tears, has given the most relief and, as of this morning, I'm now wearing contact lenses for the first time in several years. Thanks to Dr. Ebbing, who never gave up on helping me reach my goal, I am doing so much better!

I've been going to this practice for over 10 years and have been at all of their locations multiple…read moretimes. After each visit I kick myself for not finding a new practice which treats patients as valuable customers instead of cattle. It is not unusual to wait 60-90 minutes beyond the appointment time to see the doctor. Most of the time the waiting room is overflowing with unhappy patients, some of whom take out their frustration on the staff who have no control over the flow. Often patients leave because they can't wait any longer. The technicians and doctors are generally good but the system they work within is terrible. If you feel that your time is as valuable as the doctor's time, you should look elsewhere for your care.

I can't say enough good about Deanna and this service. I am a new customer, having trouble seeing…read morewith the glasses I purchased elsewhere (they adjusted the arms repeatedly and refused to admit they made the glasses wrong - Deanna thought I had sat on them LOL). She stayed after hours so that I could get to her office, we discussed my needs and wishes, and made adjustments to both the glasses themselves and to the prescription. She is very pleasant and knowledgeable. I will never go anywhere else for glasses!!! Insurance or not! Thank you, thank you, thank you Deanna!

Deanna was the most competent person I have ever found in the eyeglass industry. I had a huge…read moreproblem with prescription sunglasses I purchased out of state. The prescription was wrong and they were way too dark to see out of to drive. Deanna was able to review with me the density (darkness) and the reflective coating choices so that I would get exactly what I wanted. It was well worth the drive from Saratoga where I live to Kennedy Optical to have my sunglass lenses made. Thank you so much Deanna, you are amazing!

I called to make an appointment and was told to leave a message and they would get back to me…read morewithin 24 hours. It is now over a week and I am still waiting.

Quality of care is excellent- from a needed emergency eye surgery to cataract surgery to follow-up…read morevisits. Every doctor is both professional and possess a beautiful manner in explaining necessary treatment while making sure you understand and are comfortable with the decision. All questions answered with kindness. Staff at their surgical facility and offices are the best!!! I'd never go anywhere else again.