They rescheduled my surgery multiple times. I sent a message through their website. I told her I…read morestill wasn't 100% from that mysterious "flu" that had been going around, and that in the meantime, I had been notified that my dad had died, and that I'd call her when I was ready to reschedule. I got back in here just a bit ago and I had a voicemail message that it was the 'fourth time she had called and left a message'. No name. No company name. So I had no idea who was calling or for what. Called the number back and found out it was this place. Dr. Said's scheduler got on the line and told her about her message she left and that I didn't appreciate and did not care how many times she called (she should have taken the hint if nothing else) but that clearly she hadn't got my message that my dad had died and I'd call when I was ready. I went on to say that at this point, I felt harassed and to delete my number and never call me again. I hung up. The couple of times I saw Dr. Said, I never had an issue. His scheduler acts as though she gets a percentage of every surgery he does! If I keep getting rescheduled, clearly he has enough work to keep him busy, so why is she so pressed to get ME on the schedule when everyone else's surgery is a priority over mine? I'll never go there again and tell everyone with a pulse not to go there either if they get stuck with Dr. Said's scheduler.

The 1st front desk girl needs customer service training. The other young lady with the dark hair…read morewas kind and more professional. Everyone else we had any interaction with was kind with excellent customer service. The physician was excellent, very knowledgeable, feel very comfortable with the physical and the physicians aids explanations of everything. The entire visit would have been great if it wasn't for the 1st front desk girl and her unprofessional customer service. I would have given more stars, but if the front of the office isn't right it can stress a patient, which can male there blood pressure higher normal during the visit. I've been here before with other patients and never had any issues until today, which upset me with the light hair front desk girl.

I went here for the first time today and got a MRI. I was very nervous. That quickly went away when…read moreI was taken back. The two women that were responsible for my MRI were so sweet they really put all my worries to rest. I would definitely go here again!

It has been 15 days since my scan at Washington Radiology, Salisbury, MD and as of today, the scan…read morehas NOT been read or reviewed. This is delaying a diagnosis as well as treatment for the condition. I've never had such a problem with getting results back from a radiologist. I'm so disappointed that they have become so unreliable in a community with few options for this service.

Dr. Claudia Arumala was an amazing upfront, patient and caring physician I was said to hear that…read moreshe was no longer there because she was my primary and I had to find someone else.

I recently wrote a negative review on my experience with Dr. Arumala which still stands, but today…read moreIn want to give kudos to the office manager Kim. She finally called me back and apologized for not getting back with me sooner because she was out of the office. Kim has always been able to solve my issues with staff in the past and I have no doubt that my feedback was heard. She took the time to listen to me and she genuinely cared. Not only did she resolve my issue, she also scheduled an another appointment with another Dr. in the facility. I will definitely give Chesapeake Health Care another chance just because of the way Kim handled the situation. She made me feel like everything was going to be ok, and that means everything to patients, especially when dealing with health issues. I also want to give a big thanks to Christie for calling to check on me after I posted the first review. It's because of the two of you that I will be returning. Thanks once again for all you do and keep up the good work! :)