Unicorn Pools has always done my pool great justice!!…read moreCustomer service is above and beyond, and always listens to your needs! I would highly recommend anyone searching for a pool company to go through Unicorn Pools!!! Thank me later

Carlos helped me out with my pool. His suggestions were spot handy but I feel some changes he made…read morewere not necessary and didn't really fixed the issue. He cleaned my pool filter and I was able to get that thing done.

Crites Custom Pools added a waterfall to our existing pool and a new pergola at the end of the pool…read more- and we are highly satisfied with the results. They took a while quoting the job, but once the work started it was a continuous process with workers consistently working through till project was done. The Owner showed up almost daily to supervise and make sure details were taken care of.

We hired Crites to build our backyard oasis and boy did they deliver!! From being able to design…read moreit ourselves with their designer and see it come to pass to the tee was an amazing experience. The team listened to us and responded to any change we wanted to make during the process. They were upfront with any change and how it would impact our budget. That allowed us to determine is the changes were worth it. We have no regrets choosing Crites to make our backyard dream come true. Even years later Donna and team are quick to respond to questions. If you're looking for a family feel when building a pool and outdoor kitchen, with honesty and real talk, Crites Custom Pools is for you. Thanks Donna and Team for making our dreams come true!

zero stars...Stay away from this company. They built our pool about five years ago, and it was…read moredragged out by months because of poor staffing/sub-contracting and poor prioritizing of multiple jobs. They had horrible communication, almost never giving us updates on when people would or would not come. Now, four years later, our hot tub is broke. They came out last year to supposedly "fix" it but it broke again this year. I called to have them fix it again and no one showed up for the appointment to look at the problem. I emailed them several days later and apparently their staff just let themselves into our backyard without telling us to diagnose the problem. We had them order a part and schedule us to fix it in two weeks. No one came to the appointment (again). No one bothered to notify us that the appointment would be missed or to reschedule. I had to email them about 4 days later to see what happened. Then they reschedule us again for a week later. Again, nobody shows up and no communication. My wife and I took turns to wait at home both days. Nobody came. I emailed them about 5 days later to complain and say I would never use their company again. And a note on their "communication:" No greetings in emails, no names or company info or phone numbers at the bottom, you don't know who you are talking to, and no complete sentences or professional formatting. This company simply does not care about customers or communicating with customers in a professional way.

This is the second pool I have built and this experience was so much better than the first. Craig…read moreand his team were wonderful to work with from design, to construction and finally to service. He and his team were great to work with at all phases, offering advice, helping on design, being available at very little notice if necessary. Every employee was extremely courteous, knowledgeable and professional during every interaction, whether on the phone or in person. In fact, Craig himself helped me on more than one occasion on the property instead of sitting behind the desk or on the phone. I would recommend them if you are building a pool. Rick Fuelling

Upon agreeing to their services, it was started off spotty and unreliable with very poor…read morecommunication. But, those initial impressions were not enough for me to write a review. However, taking payment and not providing services is something anyone considering using this firm needs to know. They were to install a timer for my pool pump. After a month delay, which they blamed on the supply chain, the timer was installed. It worked for a few days. When I reached out to inform it was no longer working I received no reply. Letty blamed it on giving me a number she rarely checks. (interesting way of doing business) She gave me a new number, which comes into play later. They came to service the pool and I told them the timer failed. They checked it and said they would get with manufacture for a replacement. The story ends with me not renewing my weekly pool service because of their lack of reliability when they would come and no communication at the new number I was given. Thus, I have not heard from them again despite multiple attempts to reach them, seeking to settle the matter. The bottom line they took a $200 payment and failed to complete the job. It feels like theft in my book and we will likely file a civil claim. I strongly encourage no one to hire this Nfiniity Pools.

Out pool pump and some of it's piping needed to be fixed due to the winter storm. Letty and team…read moredid an excellent job! Friendly and knowledgeable, they took the time to go over different options, walked us through the progress every step of the way and shared knowledge. Their prices are great and their service is timely! We are looking forward to have them come back to renovate our pool soon! I would highly recommend them for any kind of pool renovations or repairs!

Cleaning service is fine but if your pool breaks they are SUPER slow. They replaced a circuit board…read moreafter 9 months of back and forth because the timer wasn't working. Then that disconnected the remote. Now I'm waiting 3 months for them to rebook up the remote. It's ridiculous as i can't use my pool appropriately all year yet they keep charging me $250/mo for cleaning. This is super frustrating and no one will just take the problem and solve it. I just get bounced around with no answers ever.

I have found the new team at Aqua Blue Pools to be very professional. Every tech I have met is…read moreextremely friendly and does a great job! When I have needed extra help they have returned my call quickly and have done exactly what they promised to do. I was even surprised when they told me I could delay a pricey repair- I appreciate their honesty!

Pete and his company resurfaced my pool back in 2016 and it's still going strong. He even came back…read morein 2025 to fix a small leak under the skimmer wall. I went with a light gray/white combo and my pool always looks sparkling clean, even when it's not. LOL They were even able to keep my 1980s original, vintage, wall tile.

Chris was a pleasure to work with. We reached out to different vendors so that we could fix our…read morepool. Some quoted us over $6500. We didn't think we could fix the pool. Chris was easy to talk to and he wanted to meet our particular need. He wasn't trying to get the most money out of the transaction, but looking to help us with his expertise. We ended up only using Chris to fix our equipment, which he did for much less than the quoted $6500. We still need to get a little more work done with the pool. Chris has already ensured he will come out to help make the process of working the pool easier, so I will update the review at that time, but for now, Chris and Brothers Pools have been a pleasure to work and I would recommend him to anyone in the Killeen and Austin area.

Recently bought a home in Temple Texas and to my dismay it came with a pool! The pool was old and…read moreI knew that it would need to be re-plastered at a minimum but less than a year later, yeah, I was upset. Anyhow, the wife and I did what all people do and got multiple quotes and estimates for work that needed to be done. I'm not here to mention any other company but Brother's Pools! Chris was amazing, of all the companies we had contacted he was the only one to show up within 48 hours (at the house), took his time looking at the condition of the pool (inside the pool and pool house), spent over an hour explaining what needed to be done (minimum... and to the wife) and what should be done. The next day he submitted a quote/contract to my wife and I which broke down every expense, while still being completely reasonable. I say this because we had a few contractor come over, they spent less than 10 minutes on site and gave us a verbal quote. They didn't get in the pool, look at the filtration system, nope, just said it was the busy season and told us it would not be done until the end of July or beginning of August. That said, my wife still wanted more quotes! Chris was patient and didn't bother us, in fact, when I called him I was a little embarrassed that it took us a month to get back to him. Need less to say, Chris was gracious, asked what else we wanted done and made yet another trip out to the house! We signed a plain English contract that stated specifically the work to be performed. Three days after the contract was signed, Chris had a crew chipping out the plaster, then two days after that, had a guy replace all the plumbing, minor electrical, and the Mastic. Another couple of days passed when Chris called and asked politely if he could have his crew out to the house in the morning to begin plastering. At this point my wife was blown away because he was doing exactly what he said he would/could do, faster and more efficient than anyone else we received a quote from! After the plaster was completed, Chris came out to inspect, just as he had done for each phase of the operation. He personally, acid washed the pool and went through the filling process. Wait, there's more, he brought and applied all start up chemicals when the pool was full, brought new pool equipment (brush, net, pole..etc), and walked us through the filtration system again. There were no hidden fees, the dollar amount on the contract was exactly what we paid! The only additional expense I had was the Step Tile my wife purchased, which Chris installed for free while the guys were plastering. I've probably rambled on long enough about this company, but I cannot pay them enough compliments; these people are professional, courteous, efficient, knowledgeable and they truly streamline the process! For this reason I give Chris at Brothers Pools my highest recommendation without any reservations. Thanks for reading, if you are in the market for any kind of pool service, give these guys a call, you can thank me later for it! -Alex and Tiffany Temple, Texas

I was told the was no help for my pool by my former pool guy... Ryan proved them wrong! Will update…read moreif this changes...

I am very impressed with H20 Pool Cleaning Service. I am a new pool owner and have tried several…read moreother pool cleaning companies in the past 2 years. H20 Pool has been the most honest and sincere. They offer expert service with a totally friendly vibe. I am also impressed with the price, which was substantially lower than every other company. I highly recommend giving them a call.