Cory with Splashtex has won over every pool owner on our street. The company is honest and…read moredependable. We've been with them for two years and have been nothing but pleased. When there is a problem with our pool, he's only a phone call away and quick to respond. I've recommended to so many so I had to share with Yelpers!

We've been using Splashtex for a long while now. I can say with confidence that these guys are the…read morebest in the business. Exceptional communication, consistency, and first class service. Our pool has never looked better or operated smoother. We have already recommended them to everyone we know with a pool. This company is the real deal!

My initial meeting with Gavin was great. He is professional and explained what to expect of his…read morepricing. What I like about it is his pricing already including chemicals. First cleaning went well, pool looks nice clear blue. Looking for a reliable pool service ( cleaning)? Look no further Gavin and his helper are amazing

I have had many people clean and care for my pool over the last 35 years and Blackland is by far…read morethe best. They show up on time, keep the chemicals correct and the pool sparkling clean. My pool had an issue with algae when I first started with them and within a short time it was cleared up and saved me money from what others had advised. I highly recommend Blackland.

I was a big fan of Powerhouse Pools prior to the new management taking over. You can tell by my…read moreprior review. Since the new team has taken over, it has been an extremely painful experience. In a nutshell, they abandoned servicing my pool with no notice. I emailed three times and did not receive any response and saw my pool turn for the bad (see pics) over those three weeks. I then get a text message saying that they had stop servicing my neighborhood as one of their technicians had left. The only excuse of this text coming so late was that they had typo'd on my cell number. While I totally understand that these things happen, what I would have expected that they leave us with the pool in good shape so that we do not have to incur the additional cost of turning over the pool. In addition to that, they are expensive compared to the market and not a great service. They always left our pool with debris at the bottom. The business owner really does not show professionalism and just really difficult to work with. Adam (the primary technician) puts in the effort but not just not been able to get the pool to how most other pool servicing companies deliver results. Fallon (the business owner) just does not seem capable or responsible for dealing with customers. Unfortunately, I cannot recommend these folks any more and its a shame to see a small business like this go from a great reputation to abysmal customer service levels.

Messed up scheduling and appointment two times in a row. Went with another company, they were…read moreawesome.

Started out fine - per previous review, things started to slip after a while. While at first we…read morewere treated as valued customers, as time went on we were treated as an annoyance. We're pretty easy going and probably let things slide for too long. At the end, things were disorganized and the pool service really suffered. Engaged a far more professional company and the difference is like night and day.

Jesse and his team have been doing weekly cleaning and periodic maintenance to our pool for the…read morepast 8 years. I've had no major issues with his service and his technicians have always acted in a professional manner. I've had to call him several times with some sort of pool related emergency and he has always responded back in a timely manner and showed up to fix the problems accordingly. Especially, after the ice storm back in 2021 where our pool took a beating due to the electricity being out for a week. He and one of his technicians showed up as soon as we got electricity back and triaged the problems and gave us a fair quote to fix them. Now, there have been some growing pains as the company has grown over the years, but I won't ding them on that too harshly. All in all, I have enjoyed Southern Pool & Spa.

After my auto accident, I injured my back and really depend on my hot tub for recovery and pain…read morerelief. Unfortunately, my spa wasn't heating properly. Josh from Easy Pools came out, cleaned my filter, and got everything working again. He was professional, knowledgeable, and took the time to explain what was causing the issue. As soon as the filter was cleaned, my spa was able to heat correctly, and I was back to enjoying the therapeutic benefits I needed. I'm very grateful for the prompt service and expertise. Thank you, Josh, and thank you Easy Pools for taking such great care of your customers. Highly recommend!

Would not recommend…read more We hired them for weekly pool service and kept them for around 8 months before they 'quit' due to me calling them out for unprofessionalism. Specifically, I have security cameras on my driveway and pool so could see when they would come to service the pool. Many service visits would be less than 10 minutes. A couple months in to the service relationship, we experienced our first no-call-no-show. We received no email about the missed visit and so I inquired and asked for a refund for the missed week. They gave me a refund for that week. Then a few months later, it happened again. No email telling me why the visit was missed. I emailed them saying that it was unprofressional and I shouldn't have to be micro-managing, checking every week whether the service was done, and I expected a refund again for the missed week. The owner replied in a very defensive way, implying I had not read the service agreement sufficiently ... "As clearly stated in the agreement, our company observes four scheduled holidays, during which regular service does not occur. December 30 falls within that holiday period, so no service was scheduled for that week." However, after re-reading the agreement, it stated that the week of Christmas was one of the holiday weeks, and Dec 30 did not fall on that week. So the owner was flat out wrong about this. They also said that I "received at least two additional service visits beyond what is contractually included, at no charge ... those visits were provided as a courtesy" which not a reasonable excuse for missing a visit without notice. Ultimately, they stated "No services were missed that fall outside the terms of the contract, and no refund is due for the week in question" which is a false assertion. When I questioned the two courtesy visits (which I had not recorded myself), they stated one of them was "An additional service visit in July, resulting in five total visits that month." The service agreement clearly stated that I (the client) pay monthly, and the service we receive is weekly visits. So this "courtesy" visit was not actually a courtesy visit at all. It was an expectation. Finally they stated "to bring this service relationship to a clear and orderly conclusion, we will schedule your final service visit for [...]" which was a "you can't fire me because I quit!" way of handling it all. Rather than apologize to the customer for a missed visit, they: - got defensive and tried to imply I hadn't read the terms of my agreement - made false assertions Unprofessional and dishonest. Edit: The owner already replied to this review in the same tone used in the emails ... "your pool was consistently maintained in accordance with that agreement" ... it's almost as if they've been to small claims court before and now choose their words carefully to never imply wrongdoing. As it stands, I never received a service visit the week *after* Christmas even though I should have per the service agreement. Just know that if you hire this company, your experience will not be hands off.

I am so grateful I found Zach and my only regret is not finding and hiring him sooner! I spent 2…read moreyears taking care of my own pool and learned a lot but it was full of frustration, wasted money, and countless trips to Leslies. Zach is a gem! He is knowledgeable, honest, trustworthy, and just plain cool. He has been available at all hours to answer questions and coach me through things and my pool has never looked better. I love supporting a local business and have already recommended him to friends!

Super cool to see the owners of this local business be so hands on with their service. The guys…read morefrom Bat City Pool Pros were very professional, easy to communicate with, and very helpful answering my questions. Highly recommend!

I've been using Scotch Pools (formerly Real Clean Pools) since September of 2020 and I've been…read moreextremely happy with their service. My pool builder recommended them and I'm so glad he did! I'm a "set-it-and-forget-it" girl and I wanted a pool cleaning company that took all of the stress of keeping a pool healthy off of me. Scotch Pools always shows up as scheduled, communicates if there are any problems or changes, and they've kept my pool sparkling clean. I've also used them for repairs and they did a fantastic job making sure everything is fixed and working properly. I also wish to give my technician, Adam, a shoutout. Not only does he do a great job of cleaning my pool, he's also been wonderful with helping me learn more about my pool and things I can do to keep my chemical costs lower during the hotter months of the year. Plus, he's a super nice person and never makes me feel silly when I have a question.

Great company if you need someone who avoids responsibility for doing their jobs right…read more "We are not responsible for the pool turning green." This was what the service manager told me after several weeks of them visiting weekly, trying to make the water clear/not green. After being told to drain the pool 2x, run the pump 24x7, I finally told them we need to talk about what I am paying for...at which point they promptly fired us as a customer. Hired https://www.patriotpoolandspa.com/ after that and it took them less than a week, pool has been beautiful since.

Burt is the best! Home grown business based on his life experiences as well as overall business…read moreacumen and knowledge. He has extremely fair pricing. Is very detail oriented and if you have a problem which we've had a few....he does his due diligence and does not nickel and dime you! We also have an automated system with some bells a whistles that we were unfamiliar with buying a new house and he walked us through it all and helped troubleshoot. I'd much rather support this small business than other larger companies that don't care as much, are careless an not as attentive and you don't get the same level of service. Whenever he's done with service, you get a nice email summary with before and active pictures and details on what he's done and what levels your pool chemicals are at. And really they came up with the best name for a pool maintenance company! (Or rather his wife did lol)

The pool looks great!…read more Burt showed up on time. Very knowledgeable and thorough. Scheduled a regular day of the week for service. Notified us when he was 15 minutes away. Very happy with his results!