Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

An outstanding experience!…read more My family and I came for a birthday celebration and had an AMAZING time! Check-in was easy and effortless with the kiosk. Even our bracelets printed at the same time from the kiosk. The room was spacious and clean, located halfway down the hallway, which we loved because we avoided the elevator traffic noise. The food was very pricey and pretty basic. Once we ate, we headed to the park, which was an experience! The lazy river was a nice pace and the temperature was perfect. The rides were lots of fun and the lines weren't long at all. We also explored the adults only area, which was the cherry on top. It was quiet and the drinks were excellent. Overall we LOVED our experience and can't wait to return.

Our Texas Girl Scout troop was planning an end of the year large group trip and intended to book…read more20-25 rooms through Kalahari group sales, with approximately 50-60 people participating. Unfortunately, the experience was incredibly frustrating and disorganized. Our point of contact was Jeselle Corpuz. For over a month, we were repeatedly told by Jeselle they were "working on our group rate," yet they still expected our group to commit to staying there without knowing the actual cost. We would receive emails at the end of the business day with no new information -- only that they were still working on it. Keep in mind, this was coming from the manager of group sales. We emailed several times and rarely received responses. We also left multiple voice messages and never received callbacks. We even contacted corporate, only to be referred back to the same person who had been unhelpful throughout the process. Communication was slow, unclear, and lacked professionalism. After waiting weeks with no concrete answers, we finally decided to move our troop's trip elsewhere. We ended up booking another waterpark, reserving a different hotel, and even adding another group activity -- all with far better customer service and much quicker responses. It was especially disappointing because our Girl Scouts voted for this as their end-of-year trip. We were prepared to bring not only the girls, but also their families -- which would have meant a very large group and significant business for Kalahari. Unfortunately, the lack of competence, communication, and ability to provide even basic information made it impossible to move forward. In my 10 years of planning end-of-year troop trips, this is the first time we have been unable to give the girls the trip they requested and voted on. Over the years, we've successfully planned trips to Great Wolf Lodge, Epic Waters, Jellystone, SeaWorld, the Fort Worth Zoo, NASA, Moody Gardens, and many other destinations, and we have never experienced such a frustrating and poorly managed booking process as we did with Kalahari.

Burt is the best! Home grown business based on his life experiences as well as overall business…read moreacumen and knowledge. He has extremely fair pricing. Is very detail oriented and if you have a problem which we've had a few....he does his due diligence and does not nickel and dime you! We also have an automated system with some bells a whistles that we were unfamiliar with buying a new house and he walked us through it all and helped troubleshoot. I'd much rather support this small business than other larger companies that don't care as much, are careless an not as attentive and you don't get the same level of service. Whenever he's done with service, you get a nice email summary with before and active pictures and details on what he's done and what levels your pool chemicals are at. And really they came up with the best name for a pool maintenance company! (Or rather his wife did lol)

The pool looks great!…read more Burt showed up on time. Very knowledgeable and thorough. Scheduled a regular day of the week for service. Notified us when he was 15 minutes away. Very happy with his results!

We have used Round Rock Pool Pros multiple times over the past 3 years, and have always been…read moreimpressed with their knowledge and workmanship. Recently we had a pool pump failure, which can cause a world of water quality issues in this Texas heat. Round Rock Pool Pros responded rapidly, and turned our situation around to a good ending. We are so grateful to have found a company that values their customers and does an excellent job. They're an asset to the community. Highly recommend!

HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

I hired Cody Pools of Georgetown to build our dream pool on Lake Buchanan. Met with Mike in sales…read morewho took serious attention to details and created a render of the pool and spa in my backyard and discussed the options and features. The design and details (tile, coping, etc) were documented and so the journey began. Cody provided step-by-step details in both a binder and constant transparent communications. The build went smoothly and pool is awesome. Jody was the project manager and was consistently on-site to manage the many contractors from dig to operational. Both Mike and Jody were an awesome tandem who took all of the normal anxiety out of build process. With zero weather delays, the pool was operational in less than 2 mos. With Pool school included, I have the confidence of managing the operation and cleaning. With their warranty, I have peace of mind. Nicely done.

My husband and I bought a house back in December and decided that the only thing missing was a…read moreswimming pool. We did some research and then started our pool journey with Cody Pools. We met with Collin (the Designer) back in January and told him our ideas. It took about a week and then we met up with him to see what he came up with in terms of design and cost. He was great throughout the entire process. He was very knowledgeable and always answered our questions fairly quickly. My husband kept in contact with him the entire time. In February we met with Ryan (the site supervisor) about the construction of the pool. He was also very knowledgeable and explained what would happen throughout the construction process. My husband also kept in contact with him in case he had any questions. The construction process began in February. We weren't moved into our new home yet so the noise wasn't an issue for us but it's loud. Because we had fairly good Spring Weather the construction process went quickly. We were told that weather could delay the process but we didn't really have issues with the weather at that time. We went to our new home regularly to check on the progress of the pool which moved along quickly. Our pool was completed in mid May about a week before our move in date. So when we moved into our new home we had a completed swimming pool. It's great! We have used it multiple times and love that it was ready in time for the Summer. Overall Cody Pools did a magnificent job. Collin and Ryan were friendly and very helpful throughout the entire process. I love the outcome and look forward to spending a lot of time outside in our pool.

My initial meeting with Gavin was great. He is professional and explained what to expect of his…read morepricing. What I like about it is his pricing already including chemicals. First cleaning went well, pool looks nice clear blue. Looking for a reliable pool service ( cleaning)? Look no further Gavin and his helper are amazing

I have had many people clean and care for my pool over the last 35 years and Blackland is by far…read morethe best. They show up on time, keep the chemicals correct and the pool sparkling clean. My pool had an issue with algae when I first started with them and within a short time it was cleared up and saved me money from what others had advised. I highly recommend Blackland.

We go this park at least twice a week. Great for kids and dogs. Basketball court was a great…read moreaddition. The pavilion is perfect. It has a bi grill great for cooking tons of hotdogs or hamburgers at once. Bathrooms are usually pretty clean. Only downside is pool. It is for lap swimming only really and is only neighborhood pool that you have to pay. Kind of a bummer for neighborhood locals. Good tree coverage so nice wvwn on sunny day and playground is good for multiple ages.

What a great neighborhood!!!!! The swimming pool, playground, and park are all in great shape…read morebecause they are so well maintained. They allow the Brushy Creek Marlins to lease the pool for the summer "home" swim meets which I feel is very generous considering the microphone and speakers carryover the noise throughout a sizable area. The winter swimmers the Brushy Creek Sailfish use the pool too. Not near as many and not much conflict as even though the Texas winters can be mild the area isn't near as busy. Not sure if the homeowners will see this post but as the Mimi of a 10 yr. old (that has been with the team since she was 5) I wanted to issue a personal thank you I hope the relationship continues for many years to come! I need to mention the actual neighborhood. Rarely have I toured a neighborhood where it's hard to find a visible mix of homes where the owners aren't fond of yard work and it shows. Or even though there is an HOA -owners are frequently allowed to break the rules. Not here at Sendero Springs. No unsightly anything!!! Regretfully, a move is not in our future or I'd be house hunting here!!!

The set up of this park is top tier. The Splash Pad and the Park are steps away from each other. So…read morewe got to enjoy each parts freely. Thankfully we went on warm yet breezy day! The benches sit under a shaded area which I always love!

An insane amount of wasps. As soon as we turned on the water at least 25 wasps flew out of drains…read moreand swarmed the area. We had to leave abruptly.