my son just started and it's already great and helpful also clean decent environment the rep was…read morenice with great greeting and there all professional and supportive

Sarah worked with my daughter on some speech issues and she improved tremendously! I received…read moreweekly updates and steps on how we could work on these speech issues at home. I highly recommend CCST!

My son saw Sheryl for hand therapy for years. We had an amazing experience and relied on her…read moreexpertise and patience for so much. The results for my son were amazing - he was ahead of the curve for average and necessary hand functions until age 5... despite having 4 fingers that didn't bend or have full strength. When he aged out of Sheryl's demographic range and had further surgeries, we were paired up with Ansley who has been wonderful as well. She helped him regain function in his dominant hand after an amputation and helped him learn to rely on his other hand while he was in a cast. She shows him strategies and teaches him not to give up - all to show him that there's nothing he can't do. For a 6 year old who has been with PTA providers for 5+ years of his life, we've been nothing but pleased.

My daughter has been with Pediatric Therapy Associates for over 7 years. She has seen many…read moretherapists in the areas of physical, speech, and occupational therapy. I've always been impressed with the ability of the therapists to create a special bond with my child. In the waiting room I see children excited to get to work and often greeting their therapists with a hug. The staff at PTA are very knowledgable, professional, and caring. I would recommend this practice for any pediatric therapy you may be seeking for your child.

Highly recommend! Professional and courteous staff. Appointment time is always honored and the…read moreproviders are great. Erica provides an exceptional level of care and makes sure the patients are well taken care of. My family and I have been patients of Erica Bateman for many years and it is ALWAYS a pleasure!!! Top notch professionalism and always makes us feel welcome!!!

We used Caregivers 24/7 to support my mom while she was getting up to full strength after a…read morehospital stay. This company is so incredible and I'm so thankful for them. They came to her room at Duke before she was discharged for the assessment and from the first moment, we knew we had made the right decision. All of the office staff were very kind and did a great job making my mom feel supported during her recovery. I cannot recommend them highly enough!

My child had a speech appt for today sch dyked for 11am and the speech therapist didn't show up…read moreuntil 11:20 am leaving only 20 minute session before his physical therapy at 1140am.

I've been going here for a few months and have seen at least 5 different physical therapists. They…read moreare all excellent. The place is well run, they are friendly and welcoming, all are experienced, and I'm feeling much better now. I've been to other PTs and many are treating multiple patients at a time, and stick you on an exercise bike for half the time. Not so with these people. I got 1 on 1 attention tailored exactly to my needs.

At AIM They ARE Respecfull , Caring, & Down to earth Real Humans . Every one I have interacted…read morewith From the phone being answered for Me, to The office staff, & of course My Provider Who help Me to Maintain My Mental Health.. I am blessed to have been helped through some very difficult times and also been helped with the things that have been passed down to Me from My family. The provider I see is extreamly intelligent & Also very Kind and compassionate. I share this review today because I am no longer embarrassed to let the World Know that I Care about My MENTAL HEALTH If You keep Your car Maintained so it can keep going strong ... Then I Say let's stop the stigma surrounding this subject. And start looking out for Ourselves at least as well as We look out for Our Cars.. lol

The staff is professional and kind. Dr. Wurzelmann is…read morethorough and good at cutting through to the most pertinent information. He seems to have the care for me in mind and we partner in the planning The whole place has great vibes.

TERRIBLE BILLING PRACTICES!!!!…read more One of the first bills I received was shockingly high (It was the first bill we received after 7-8 months of services). I went through the line items and found that they billed me for a service that my son was not receiving. I reached out to the billing department and they acknowledged that there was a billing error and corrected the bill. We switched providers because they were unable to provide services at my son's school. Several months after discontinuing services we received a bill from them for several random dates of service from the past. We expressed our frustration with the delayed bill in September and thought that our account was settled then. To our astonishment, we just received another bill for services rendered 11 MONTHS AGO! My household receives bills from dozens of different providers. These bills arrive within ~30 days of services rendered with the only exception being Raleigh Therapy Services. When billing is delayed by so long it makes it difficult for personal accounting and creates stress and anxiety because amongst several recent medical bills, it is an unexpected expense. I had to spend the entire day yesterday combing through records from RTS and my insurance company to try to understand why I was receiving a claim 11 months after services were rendered and to try to understand if I would be receiving any future bills (which there are still 2 more claims that haven't been processed). I have worked as a health care provider billing insurance for medical services as well as my current position at a medical software billing company. I understand that insurance issues can be very frustrating and sometimes take several phone calls to resolve. The provider we switched to, K&M Therapeutics, billed for the same service (plus a new one) and we received bills monthly starting 30 days from service and they were billing the same insurance companies. It seems like they need to hire an adjudication claims specialist to have someone dedicated to trouble shooting these issues so that they can be resolved in a timely manner. My son really liked the therapists at RTS..... this is just a billing inefficiency issue leading to a poor customer experience. I believe it can be fixed if they want to put the effort into trying to.

Our son has worked with two therapists at Raleigh Therapy Services - one for speech and one for…read morewriting. Both of his therapists are wonderful. The therapists meet him at his school during regular school hours, which saves us a lot of hassle and time. Our son loves seeing his therapists. He has had such a positive experience. The improvement in his speech is remarkable, and he has gone from hating holding any writing instrument to drawing, coloring, and practicing letters and numbers. Amazing! We are so grateful for all Raleigh Therapy Services has done for our son.

Nurse Rogers is so down to Earth and knowledgeable. I had an Uncle and who was going through a…read moretough time medically towards the end of his life and Nurse Rogers was so helpful and empathetic to our needs. She was available for face-to-face consultations as well over the phone. We just needed info about medication management and side effects. If you need a local nurse, or even over the phone, I recommend Nurse Rogers.