Terrible to communicate. No email access - everything by phone. Long wait times and non…read moreaccountable staff. Nothing seems to get sorted out. I had to find a smaller more caring supplier. Btw never give a payment method - they will use it and then you have to fight to get any refund of their errors.

I had an appointment with Apria this morning to be fitted for a cpap. Having read their online…read morereviews, I was already concerned. The technician was very nice and seemed knowledgable. However, their required documentation consisted of 2 sections. The first seemed a fairly straight forward medical consent. The second was a credit card agreement consisting of several pages (3-4) of legalese which would require an attorney review to safely sign. I have to wonder what they've been caught doing that they need this kind of an agreement. I left without signing anything. Can't say much about their actual service since I have no other experience so gave them 3 stars. Will have to contact Dr to see what other options there are.

I had my 3rd hip surgery in September and required home PT and OT during my recovery. I was blessed…read moreto have Marvin (PT) and Taylor (OT) assigned to my case. Caring, patient, supportive and professional, they were a pleasure to work with and made a huge difference in my recovery. I would recommend them to anyone who needed home medical support like I did. (and my dogs liked them too! That says a lot!)

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Tom and I really appreciate the prompt and great service we received from Acorn in Chapel Hill. We…read morelive in Cary and Mary Lynn went out of her way to furnish us with wonderful care when we needed it in a hurry. My husband was very comfortable with the special help and the care giver they found for us. Dios came to help us morning and evening and worked around our schedule. He taught us easier ways to manage and offered advice on equipment we could use to help in Tom's care. We would highly recommend this fine agency.

From the owner: Overview: Compassionate, non-medical care to seniors, those…read morerecovering from surgery, new and expectant mothers and other loved ones. Serving Chapel Hill, Durham, Hillsborough, Pittsboro, Apex, Morrisville, Raleigh and surrounding areas in Orange, Chatham, Durham and Wake counties. Services: Elder care, senior care; we are Alzheimer's/Dementia care specialists. Personal Care - Assistance with eating - Dressing and grooming - Bathing and personal hygiene - Toileting and continence care - Assist with walking and transfers -Transportation Driving or accompanying to appointments - Beauty salon and barber shop - Personal shopper - Accompany to lunch or dinner - Escort for shopping or religious services - Attend plays, concerts, club meetings, etc. Companion Care - Companionship, conversation, and socialization - Encourage stimulating activities such as hobbies, games, arts and crafts - Medication reminders - Read to client - Assist with correspondence - Date book assistance - Buy/read newsp

I am fairly disappointed with the services I received from Visiting Angels, especially since I read…read moresuch positive reviews before I decided to use their services. I scheduled for caregivers to come on Sept 6, 7, and 8 (2024). My mother has serious health needs and is in need of consistent care. For each of these 3 days, the caregivers were no-shows and canceled their visits. On the 8th, we were informed that the caregiver had to cancel because she was "not feeling well due to her period." This left our family in a very precarious and uncomfortable situation, scrounging to ask other family members to come by and help with feedings and changings. A replacement was finally found for the 8th, but we declined. We had already contacted family, who agreed to take out of their schedule to come and assist us. We need more consistency, given my mother's conditions, and Visiting Angels dropped the ball. It adds another level of stress to an already-stressful situation when caregivers cancel and leave us hanging. They offered no type of compensation for our troubles. We requested that they pay our current invoice ($120) as a creative way to compensate us and make us whole from the 3 canceled visits. The owner said no. We have decided to remain with a second company that we have patronized, One You Love Homecare, for our private homecare needs. They communicate well and are sensitive to our mother's condition. I know things happen and no agency is perfect. However, having cancellations 3 days in a row (and with no form of tangible compensation for the problems we encountered) was disappointing, leaving our family in a serious bind. We wish them the best but felt the need to share our experience.

These people ripped me off. Demanded a $1600 downpayment for even starting homecare. Their aides…read morewere hungry, bad-tempered or untrained. One ran out in hysterics. All my billing questions got the runaround. Dishonest people in DurhamNC. So they doubled the charges to $3000. I have 50yrs.experience in hands-on healthcare; I was trained & worked in this field in CT. Shortly after, I assisted the NC Governor's office in reformulating their home health training program. Sorry I trusted this agency. Ever.

My mother has been taking my father here for approximately six months. My father has Alzheimer's,…read moreand has done really well there as they are so welcoming. They are warm and loving and go out of their way make it fun for the people there. My mom has absolutely loved it. I highly recommend this facility for your loved ones.

This franchise in Raleigh NC address 2245 Gateway place 27607 she is a phony she looks for the…read moreworst in some of the employees and favor others, she never turn down a client no matter the sisuation with them being that it is bed ridden, psychotic, as some has been, some have diseases and mental impairments that the caregiver and PCA are not equipped nor trained medically to handle, the owner Marshall throws her workers under the bus and sticks them with any clients to deal with as long as it mean that she gets to make more money by not turning down a single client no matter their medical sisuation, there has been so many injuries at that facility Sarah care Lake boon trail and The owner Marshall covers it all up and ask that her workers do the same oh yes she tells them what to say and how to handle these injuries with the family members, There have been many family members removing their relatives out the care of Sarah care Lake Boone trails because of all the cover up and injuries sustained in the facility, even the workers at the facility gets fed up and not take care of the clients as necessary like they should, it even becomes too much for then at times to the point where they say to one another that they will leave the clients with poop on them, and that's what happens some of the clients go home poop and smelly like urine, The owner Marshall only cares about money the more clients she can keep squeezing in the door the better for her, the place has been over Crowed a lot so much so that she comes down hard on the workers to do everything becomes too much to do and tend to all at once, exspecially when it comes to toilets and changing diapers, This is one place would not recommend my friends nor family to bring their relatives to, i see too much go on here at this place and it is not a pretty site in fact it discussing, and a disgrace

A couple of months have now passed since my 98 year old mother passed and I can write about the…read morelast year and days of her life without falling apart. I know I express the sentiments of my entire family when I say that if you are seeking care for your elderly parent ... consider this firm. My mom (Mim) lived alone and independently in the family home until just the last few months of her life. At 97 she "allowed" us to send in a caregiver in the early morning and the late afternoon. We met with several agencies in the area and she immediately chose Touched by Angels ... primarily because during the interview sessions with Pam Parrot, Mim was the person to whom Pam directed her conversations ... not me ... not my sister or brother. We were blessed in that Mim was still "sharp as a tack" so this made it possible ... but so often, family members and agencies will talk over the elderly and make decisions which they feel are best. This was not the case with Pam. The caregivers who were selected to work with Mim were handpicked by Pam who talked enough with Mim to know her interests and hobbies. They quickly became more than just helpers ... they became dear and trusted friends. On the day Mim took a big downturn and it was discovered that her doctor was out of the country, Pam was there helping me make that tough decision to transfer her to the hospital. Then on what was surely the hardest day of my life when the hospital transferred Mim to a nursing home, who showed up for moral support ... Pam Parrot. It's important to note that the weatherman was calling for extreme weather that morning (sleet, snow possible tornadoes). Each of Mim's caregivers visited her and called constantly to check on her well being. All went above and beyond what was written in their job descriptions. I will never forget this and I wholeheartedly offer my recommendation for this firm and the people who work there. They are the Angels when you need them!

Touched By Angels was a wonderful solution to provide help to my aging parents. They were still…read moreable to stay at home but needed companionship, cleaning services, personal care help and transportation. The agency found a care giver right away and made the process very easy for me as the daughter. When a crisis arose and we needed more services Touched by Angels was there to help. I was always comfortable with them in my parents home.

they discharge my mother because she has Alzheimer's. Dementia said that she can't retain anything…read moreso there's no point in coming. This is the whole reason to have in-home healthcare. This is absolutely ridiculous.

From the owner: We provide high-quality home health care in Durham. If you're recovering from surgery or illness,…read moreor living with a chronic health condition, we can help you feel better in the comfort of home. Our home health care team is made up of trained professionals who are on-call 24/7 for urgent needs. Our nurses, home health aides, social workers, physical therapists, speech therapists and occupational therapists are passionate about helping you recover. We tailor treatment to your unique needs, drawing on the latest research. Medicare, Medicaid and private insurance plans usually cover the cost of home health care for eligible patients. Call us today to learn how Amedisys Home Health Care in Durham can help you stay independent at home.

Working with Casey Adams has made the move in process so easy with families as they are figuring…read moreout what next steps to take. What makes Care Patrol different from any other Referral Source is that she takes the time to coordinate days and time to visit communities with all of her families she is working with. I would recommend her and the organization any time.