They recently change locations and I could not be more disappointed in the other changes that they…read morehave made. A standard offer of service for them was a reasonable rate if you dropped off your dry cleaning before 10 AM you would get it back after 5 PM same day. Now to get that same service it's four days. If you drop off after 8:30 AM on a Monday you will not get it back till after five on a Thursday. If you want it quicker like they used to do Dash literally last week - you have to pay three dollars extra. For a pair of pants that was six dollars that I could get same day is now nine dollars to get into days is such a huge drop off in the previous service that they offered that it is no longer acceptable. You have forced me to go to capital

Never will I go here again! A dog was in a vehicle by the front door. As I was getting my items to…read morebring into the store, the dog lunged out the window at me, barking wildly, nearly biting me inches from my head!!!! I screamed and got back in my car!!! FRIGHTENING!!!! Three employees came out, one of them put all the windows up on the vehicle. I then called to let them know how upset I was that none of them could have even apologize. ONLY GOT WORSE!! Come to find out it was the owners dog and he only made excuse!!! Glad I was not harmed, but I hope the poor dog is ok being in a vehicle with all the windows up!!!!!

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

Not one bad thing to say about Long Cleaners of Miamisburg! I used to go to a place in Springboro…read moreby Roosters then I found Long Cleaners. I've been going here for 2 years now. Fastest around and best prices! I've gotten wool sweaters stretched, holes repaired, couch cushion covers washed, they seem to work miracles. Staff is very nice as well. I drive 15-20 min from Middletown so it's about 30-40 min round trip and it's worth it. You won't be disappointed!

Amazing work! I had a comforter that needed extra work…read more Thanks for getting it clean. I will be using you again.

The service is outstanding! I took a prom dress in and they were worried about some of the jewels…read morefalling out and they texted me right away. Nothing fell out and the dress was beautiful!

The lady at the front is so rude, I wouldn't recommend this service at all. Maybe she's just bored…read moreand miserable in her own life but no need to bring that energy into the business place

In response to K Frazier R, Your dress is still hanging…read morewaiting for you to come and look at. It was sent to the seamstress with new straps, sweater was repaired and belt in tact. It looks beautiful and brand new. The owner also offered you money if you still weren't pleased with the seamstresses work. They also gave you free dry cleaning. Sometimes you just can't make everyone happy no matter how hard you try. Your garments are still waiting for you. Maybe it wasn't the garments you wanted from the get go! And when you mistreat people and are rude and nasty, they will usually respond the same way. This owner is one of the nicest people you will ever meet, as are EVERYONE of his employees. Metropolitan Dry Cleaners will go above and beyond to give their customers the best possible service and it's heartbreaking when people post untruths!

Would not recommend this place. The employees they have that wait the front desk act like they…read morecould care less about their job. Did not leave my clothes. Terrible experience.

Took my son suit in to get cleaned for his wedding. It came back with lint, fine hair and white…read moredots of fuzz on it. I took it in with a suit bag, not knowing that I had to tell them that I wanted the suit bag back After I picked up his suit, we noticed the bag was not with it so I called them and they said they had it there with his name on it why they couldn't call me and let me know they had it to see if I wanted iit or offer it back to me when I picked the suit up in the first place I don't know I felt like they did not want to take responsibility for any of the errors, and had a nonchalant attitude about it. I have to roll lint off of it myself So much for paying for their service. My husband's suit came back with food stains on it still which I was able to wipe off gently with a damp cloth, and it had lint and hair on it too I didn't even mention that to them because I was so frustrated but I forgot

Due to a change I began taking my clothes to Longs Cleaners. I would not want to take my items any…read moreplace else. The staff that I have had the pleasure to meet are very friendly, knowledgeable, and professional. The quality of work is great, they have not failed to do the exact things I have requested.....all with positive attitude and assurance. I am very happy to have been introduced to this cleaners, and the services they offer. Pick up and delivery is available. Good job, good folks, ..thank you Long Family!

Better times for last wash! I'm a person who travels for work. Last wash is at 5:30 but you close…read moreat 7. Might as well close at 5:30 and everyone has to be out by 7. Plus, the lady needs to work on her customer service skills.

Owner very friendly and enjoyed a nice conversation. He was very helpful with directions we asked…read more Had lots of interesting clown memorabilia all around. Washers worked good and dryers did good job too.