poor service, Been using them for years until one day they…read morestopped showing up with no notice. After what looks like a few months of growth, I called the owners. He said he had a diver "Go Rogue" leaving multiple boats in my marina unserviced including mine. He can't account for when the last cleaning was or if I was billed accurately. I called and left a message for the company, but got no response after the first promise to "make it right." However that hasn't happened and no response after my last call.

Harbor Crew Boat Care SD has been rock solid from day one. Scheduling is easy, communication is…read morestraightforward, and they actually do what they say they'll do. They've been consistently on time and dependable with monthly service, which is huge when you're not at the marina every week. The pricing feels reasonable and transparent, and the video updates are incredibly helpful. Being able to see the condition of the boat and the work completed removes any guesswork and builds a lot of trust. The biggest benefit is not having to think about maintenance. Instead of spending time checking on the boat or dealing with service issues, I can actually enjoy being on the water knowing everything is taken care of. Overall, they're professional, reliable, and easy to work with. If you want a boat care service in San Diego that lets you enjoy your boat instead of servicing it, I'd absolutely recommend Harbor Crew Boat Care SD.

Just want to say thank you. Between drive thru boat drop…read morewhich was awesome and just great communication and great work to repair drive cable and drive box issue on Caravelle with Volvo Penta 5.0. I am not easily impressed with customer service these days as nobody seems to care. These guys know what they are doing and I can't say enough on what a positive experience this was. My first time to Sunset Marine and totally impressed. Thank you again.

We had such a great experience bringing our old Sea Ray ski boat into Sunset Marine! Sam is great!…read moreHe was patient and took the time to explain things to us and answer all our many questions. Finn was the one who ultimately worked on our boat and he was very nice over the phone, making sure I understood everything before proceeding with service. I highly recommend Sunset Marine.

Great work! They have a quick response, they are knowledgable, and fair!…read more call these guys next time you need work done on your boat.

TM Marine did an outstanding job diagnosing and fixing the fuel delivery issues I had on my…read moresailboat's Yanmar diesel engine (bio contamination causing stalls and RPM drops). Service was prompt and efficient with very thorough and frequent communication about what was being done. The work done was thoroughly documented with photos and video. They left my boat in excellent condition and completely fixed the issue, the engine is running as well as it ever has. Cost was consistent with estimate. An outstanding job, I would recommend TM Marine without hesitation for marine engine service.

Best Tug Boat service in San Diego! Call anytime with any questions, someone is always available to…read moreassist.

Steve and Grant are down to earth world class gents that deliver 1st class service with a focus on…read moreexcellence and customer service. They have an incredible fleet of vessels for all sizes & sorts of job needs, you just ask them for their vessel offering and you'll be blown away. They are the only tug company in town but they travel around the ocean for any job. Thanks for your service gents.

I asked them to clean my boat bottom and they showed up but had a compressor issue. They said they…read morewould come back but never did and left me with a dirty bottom for a big race weekend. They should have at least called me to tell me they couldn't do the job. They did call and apologize and took responsibility. They even offered me a free bottom cleaning.

I have been using Western Marine Services for 7 years now. I am on my second boat. I started with a…read more40-foot and now have a 50-foot. They cleaned my boat on a mooring ball and at the marina in the slip. Great Service! Great pricing! I highly recommend them to anyone.

Boat Repair is a challenge. As an owner, I want to spend the smallest and amount possible. But,…read morereality doesn't always match. We have brought our boat to affordable and Dennis many times over the years. Their impeccable service, communication and quality are rare in this industry. I would highly recommend affordable for anybody who's interested in great communication, fair prices, and high quality work.

Very rude and bad customer service. Dennis and laura have a stuck up " i don't care" attitude ,…read moresave your money and your self a headache and go somewhere else.

Our brand new boat was damaged while moored during a monsoon in Arizona. It wasn't major damage but…read moreit was more than we could live with. I'd heard of this company as I've been an avid boater my whole life. I already knew they had a good reputation. We scheduled an appointment for the estimate. Kevin had us in the next week for repairs, they had the boat for a few days and it was done. It looks amazing to say the least. They did everything he said they would do. He also showed me around the shop. They build some amazing boats! Overall I have not one negative thing to say. They have a forever customer and I'll refer everyone I can.

Great customer service. Horrible workmanship. Had a structural crack in the hull repaired and…read morecracked again first time on the water. after investigating the repair they just ground out the crack, filled with a filler, and re-gel coated. Didn't actually make the repair. It was very expensive. I know a lot of people have had good experiences with KMG but I will never go back or recomend. I'm not a fiberglass professional and I trusted them to make the repair correctly and got burned. Very expensive lesson learned the hardway.

This review should be Zero stars for FWM but they did convince me to spend a lot of money and for…read moreawhile I believed they had my best interests in mind. That was my biggest mistake. The main proprietor, Gary, seems extremely knowledgeable but it doesn't matter if he's not doing the job and there is no Quality Assurance of the work performed. Each time I received my boat back from FWM, it was a mess with oil and fluids everywhere and additional problems to follow shortly after. I repeatedly tried to trust this outfit but it was in vain. Before you use FWM, ask who is doing the work and how they will ensure quality control of the work they do. A technician sent alone to my vessel was a fluid tech from automotive field with little knowledge of the boat he was working on. Service writer is extremely nice and friendly but also a transplant from automotive. Business partner is a hot head and was incapable of reinstalling a sea water impeller which I had to do for them while they present and were being paid to work on my vessel. After performing two major services to my vessel, requiring haul-out and lengthy down-time, FWM failed to properly secure an exhaust bypass hose connected to a through-hull and the result was an engine room filled with diesel exhaust that shut off power the the turbo and rendered my vessel nearly limp in open seas under rough conditions. The culprit was two hose clamps left open after their removal of transmission for a service that may have caused additional and larger issues. The soot alone coated every inch of the engine room and ruined the fresh air intakes for two engines. Leaving the boat a mess after service is bad enough. Having additional mechanical issues on the same component after two very expensive and connected repairs is extremely coincidental. But, creating potentially catastrophic damage to a vessel off-shore and underway is negligence and should be criminal. Instead of taking any responsibility, Gary will defend this by pointing out how I lost my cool when they reported a completely damaged outrigger through saying, "I'm sure you know about this already" and then telling me "it's not our responsibility to give you the name of the person that told us". Or how I was upset when I received a lecture on "Industry Standards" after I alerted them that the tech should not start the engines without opening the raw water intakes first. I'm sure FWM feels they did the best for me. That is the scary part. They feel righteous about their work. Rather, they failed each time to even clean up after themselves, left bolts out when doing reassembly, damaged in-tact hoses during reassembly causing leaks, and failed to secure a critical exhaust hose leading to multiple issues and eventually causing a major cleanup job and replacement of expensive components. Each time FWM has defended themselves instead of doing the job right or at least providing a customer with proper info an opportunity to ask if the issues were related. Yet, still I paid and paid and even wanted them to come back and finish the job. Why? Because they were to my knowledge at the time, the only show in town and also because I believed they would make it right. Boy was I wrong. Part, service writers, and techs are not to blame here. This review lies squarely on the owners. They present a heck of a front and even take the time to write lengthly dissertations on their work but they don't follow through, check the work conducted by their junior technicians, or stand behind their mistakes. Worst experience about boating in 20+ years on the water. I have built and maintained relationships with all of FWM's surrounding vendors for years and thought this was to be the same. Instead, this experience makes me sure I will never own a vessel with similar components requiring me to work with this group again.

Have used these folks for over 10 years no complaints. Recently put in a battery charger which was…read moredefective. Replaced it with a more expensive one at no charge. They also make house calls!!