Captain Steamer of Cape Coral 5-15-24: We needed our living room and hallways carpets cleaned. We decided to use Captain Steamer who was referred to us by some other friends. We called to set up a time and date and estimate on this job. They were very easy to talk to about all we wanted done and they were straight forward on their estimate. They arrived at exactly the date and time they were scheduled for, they even called us ahead of time so we would know exactly when they were going to arrive. The Technician that arrived was Jordan to take care of moving all furniture and running the cleaning machines. Jordan was very friendly and moved the heavy items quickly and with ease. He was very professional, polite, and knowledgeable of what he was doing. I have to say he even brought our trash cans back in from the curb when he arrived. He prepped two large stains to help get the carpet looking better. He was done in about an hour, moved all items back, loaded up his equipment and we said our goodbyes. We stayed off our carpet for about four hours so it could dry. Once the carpet was dry it looked new and stain free. This company was excellent to do business with and we would not hesitate to use them again. I give this company 5 out of 5 thumbs up for the great job they did. If you need carpet cleaning done give them a call, you won't be disappointed. See you At My Next Adventure Gulf Coast Terry read more

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Kyle Curry came onsite 4/20/2023 as a Representative for Lennar (The Nation's Leading Builder) under the guise that he was Onsite to ensure Our Family was Safe. Tony Cozad was there to complete an Air Quality Test and provide a Report of such. Unfortunately, the issue was escalated to Lennar Customer Care Staff whom claimed to have escalated to their Boss - Lennar Vice President Nicolaus Polakiewicz back on 2/22/23. Nicolaus repeatedly ignored attempts to discuss or resolve. Matters were left to myself and Family to figure out Best Path Forward. After engaging pertinent Health Providers and State/Local Agencies, we came up with a Plan to address all areas of concern. When presented with the Quotes, Nicolaus then advised that he was engaging Captain Steamer on 4/19/23 at the 11th hour as an Emergency Call to investigate. We allowed Nic' "Guys" onsite 4/20/23; prior to start of Scheduled work. While onsite, Kyle Curry expressed Agreement that Lennar's unidentified Contractor was at Fault while completing Warranty Work; whether intentional or not. Was also in agreement with Scope of Work with the exception of removing Vanity and Fogging. He said the Wall was sealed so we should be good. And also advised to tread lightly with Fogging given History of Family Health complications experienced since start of Project. We agreed to not remove Vanity, proceed with Cleaning by other Company and have them come back onsite a month later to take another Air Quality Test. On 4/28/2023, we received a Indoor Air Quality Report from Condition One Indoor Air Quality Solution, LLC reflecting data retrieved on 4/20/2023 (58 Days after Escalation to Lennar). Can't say that I am surprised that it doesn't align with what was discussed in our Home. Kyle and Nicolaus Polakiewicz "go Way Back"... "Whenever Nick calls, he knows it's something Big". Also, received Notice from Nicolaus Polakiewicz informing They will not Pay back any monies due regarding Work required to Fix their Mistake with exception of Shower Enclosure Installation and associated caulking that wasn't completed. Would definitely NOT RECOMMEND this Company based on recent interactions. Obvious They are Loyal to Deep Pockets rather than helping to Protect the Vulnerable; lacking Integrity. Please Note: Kyle is in Center of attached Picture and Tony of Condition One Indoor Air Quality Solutions, LLC is far left wearing a Captain's Complete Restoration Uniform. All information received is being Reviewed by Professionals whom are helping to ensure that others aren't subjected to this type of behavior. Steer Clear!!! There are others out there that Truly have their Customers Best Interest at heart and will Report Facts accordingly. In all sincerity, Veteran Strong read more

Captain Steamer & Captain's Complete Restoration - Nic's Guys are Center and Far Left in this Picture. - Carpet Cleaning Near Me - Cape Coral, Florida

Our neighbors recommend Captain Steamers to us. We had the tile in our whole house done, and it came out great. The technician, Matt, was very professional but also friendly and knowledgeable. We highly recommend them. read more

Steven called me 30 minutes prior to arrival. He was very nice and pleasant on the phone. He arrived on time, was very professional, dressed in a uniform and was very nice and knowledgeable about all their services. He explained to me what he was going to do and got right to work. He was hard working and efficient. His work ethic and his actions honor and represent his employer well. It was my pleasure to meet him and have him in our home. He is a great blessing. read more

Excellent experience with Captain Steamer. Stephen and Marcus arrived on time, were friendly and knowledgeable. They did a fantastic job of getting some stains out. The carpets look brand new. Very good value too! read more

Can't really tell a difference after paying $$$ to have tile & grout cleaned. Feel like the job was rushed through and the tile/grout could have been cleaner. Very disappointed in the quality of the job. read more

Captain Steamer to the rescue! They made our couch set look almost brand new after being told by another company that it wasn't salvageable based on pics alone. Another company previously made our upholstery look worse because they used too much water. I can't recommend Captain Steamer enough. They're friendly, professional, responsive, effective and competitively priced. Give them a try! read more

What a great job Rudy did on my tile and living room carpet. This company never disappoints! Rudy comes in with a smile and a great attitude. He cleans like it is his own home, he's working on. I am thrilled! I NEVER use anyone else, Captain Steamer has the finest cleaning service around SW FL!! read more

My pup made a mess... they cleaned it up. And then I asked them to do a bunch more when they got to our house and they happily obliged the sudden add ons. Our house and furniture look new again! Highly recommend! read more

Excellent company when you need emergency water damage and/or mold remediation work done. They take you through the process from start to finish and get your residence back to pre-damage condition. read more

Arrived when scheduled. Communicated the day before to confirm. Tech called 30 minutes before arrival. Area rugs took overnight to dry, but they look great. read more

Unfortunately this company does not return phone calls nor emails. I cannot rate their cleaning abilities as they never called me back nor replied to my emails. read more

Rudy we over and beyond our expectations for carpet steaming He was fast and professional and left our home smelling and looking so much cleaner I would recommend this company above any others in the area read more

I have used Captain Steamer annually for the past four years for tile and carpet cleaning. Two weeks ago I needed water restoration work and they showed up within 30 min. They have gone above and beyond to make sure all of my items are completed to my satisfaction. Kyle and his team have been very professional to work with and always responds in a timely manner. I m highly recommend Captain Steamer. Jess T. read more

The two guys who came out to clean my sofa and two chairs yesterday were an absolute delight. They did a great job and were a joy to have in my home. My little dog also highly approved. Very pleased. read more

I was extremely pleased with the carpet cleaning job Capt. Steamer did on June 29, 2018. They were easy to reach and schedule with, showed up as scheduled, called first, did the job quickly and my carpets looked like new. I would highly recommend them. BTW, based on the high ratings, I had originally tried to schedule with Golden Touch first but could never get a hold of them; when I called back, I always got an answering machine and no return call for 1-3 days. So, it was good that they didn't respond as Capt. Steamer did an excellent job. read more

Brittnie did a fabulous job on my carpets and furniture! Everything dried quickly and my carpets look new again!

I am beyond pleased with Captain Steamer. Rudy did a fantastic job. My bedroom carpets and area rug and runner look like new. Rudy was pleasant, extremely knowledgeable, had a great work ethic and left my home sparkling clean. Captain Steamer has my very highest recommendation and are my go to carpet cleaning company!! read more

Terrific service!! Zack came out and with his assistant did a great job cleaning an oriental rug and chair- both look terrific- they quoted me a fair price, worked quickly and left the place without a trace- totally satisfied with the professionalism of their work today. Highly recommend!! read more

Top notch customer service and quick turnaround. Kyle, Christine, an Tyler are great people; family owned business helping local families in SWFL. Highly recommended! read more

I have used Captain Steamer & other companies & always go back to Captain Steamer. Andrew does an excellent job. They come at the time I want, & if a spot should show up after a couple of days, the company Will send him back to redo the spot. Andrew does a great job, we have very light carpeting & we like him Thank you, Captain Steamer for keeping our carpet fresh looking! read more

Captain Steemer always does a great job. Recently had Josh out to clean the office carpet - he did a great job, and despite it being late in the day on a Friday - took his time to do a very thorough job - carpet looks like new. read more

They did a great job. Arrived on time. We're very thorough. Wouldn't hesitate to have them return another time.

I'm very pleased with my experience with Captain Steamer! I was able to schedule the appointment for the day & time that was convenient for me. Zach, the tech, walked through my condo with me before starting so that I could point out specific areas of concerns. He was also careful with my furniture. The carpet looks great! I highly recommend this company & will ask for Zach for my next service (likely tile & grout care). read more