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    Captured Memorys

    5.0 (1 review)

    Captured Memorys Photos

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    14 years ago

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    Beauty Couture Productions

    Beauty Couture Productions

    1.0
    (1 review)

    We had our daughters formal sweet 16 last fall and did not have a good experience. This company…read moresent a girl named Terez who was not a professional. She was rude, didn't take any pics of our family, hardly any of guests or important moments of the event. The ones that were taken, many had heads cut off, no full shots, all were chest and neck up. No flash at all, very dark images. Edited Images were sent on Google drive two weeks later and all were sent on a flash drive. Pics are such poor quality we couldn't even print them. They said they let the girl go because we complained she was rude, not because of her work. I don't believe she was part of their team I didn't see her name in any of the reviews. They may have hired a student or someone just to make money since maybe they were booked. I was speaking with Mike and he said he edited the images himself and they have been in business for over 10 years. I was their only complaint so they felt it wasn't important to refund anything even though they didn't provide professional photography. The only thing they offered is a family portrait photo shoot. A family photo shoot will not make up for a once in a lifetime occasion. Their initial response was rude and we lost $1100. Four hours of horrible photography and they blamed it on my late arrival and that I was unhappy with what they called a "certain look." Then they said that I asked for a refund after receiving all images and their complimentary slide show. I asked for a refund because the pics are really bad. Complimentary slide show was same bad pics with music that I provided. I didn't even share the images with my guests and can't print any of them because they are extremely poor quality. I was fooled by the great reviews and lost $1100. I had to rely on my guests cell phone pics as they were much better quality then what I received from this business.

    Modern Image Studios

    Modern Image Studios

    3.1
    (63 reviews)

    I want to start this review by saying I did not actually hire Modern Image Studios because my…read morefiancé and I decided to go with a friend's studio for our wedding. I am reviewing my interaction with the studio in the initial phases. I worked with Kelly R. and asked multiple questions about the photographers and the packages. They were really quick to answer all of my concerns. They had some really awesome photographers available for our day. It was a pleasure dealing with this company over email and in person at their office in Schaumburg. They had some good packages and good prices available and the albums looked really cool. I wanted to write a review and give them a good rating because I would have hired them. Sorry it didn't work out.

    The 5 stars are well deserved for our photographer that we chose from Modern Image: John Strauss…read more He was so pleasant to have around ! John made the best of his time with us. From the minute he arrived, his great energy was appreciated - since we were running around like mad people. He was thorough the days leading up to the wedding and attempted greatly to keep us on track, with what we had previously discussed. He made great suggestions and really was efficient with decision making, pulling us out for alone time pics, respected our wishes and captured the greatest moments!! John Strauss was an amazing asset to our wedding. No one else would have done the perfect job as he did. Pay the extra fee to be able to choose your photographer from this place and pick John!! Dealing with the company itself was overall not so bad.

    Captured Memorys - videofilmproductions - Updated August 2026

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