Worked with Bryan and he was great. We've always used usaa to finance our purchases and this is the…read morefirst dealership who ever actually knew their process. After we decided to purchase the car, the entire process was only 10 minutes...not 2 hours like other places! They don't barter on price which was a surprise...but after researching, found their pricing to be more competitive than other dealerships by a few thousand. He also offered me EXACTLY what I was hoping for in my trade. Have already referred this dealership to my parents who may be in the market for a purchase soon. I can't say enough good things about bigler motors. Highly recommend!!!!

Do I ever have a story BIGLER MOTOR…read more.......... So I got a new car on May 24th from Bigler Motors in Lincoln.. two weeks after the purchase the muffler fell off of this 2012 Chrysler 300 Limited in which I was forced to pay for because they said I had to have hit something so while they're robbing me they loan me a car that got scratched on the bumper and when I return this car to get my new car the general manager mr. Prickell held me hostage refusing to giving me my vehicle refusing to work out payment plans demanding upfront $350 payment from a quote that a girl washing the car made just moments before and when I didn't have the $350 he says but you have to have somebody with the credit card that can pay that for you and then forced me to sit and wait while he stood guard to type out some bogus agreement and force me to sign it before he would give me my car back even went to the lengths of Standing Outside the bathroom door while I went to the bathroom to cried!! never been treated so poorly in my life all by Bigler Motors general manager Brough pickrell so after my Escape I said a few Choice words on my exit as the GM chased me out of the building!! So I went on with my life with my new car now let's jump forward there's a loud humming noise and it started to shake at about 65 miles an hour so I take it to the dealership and one in Omaha I'm not in Lincoln not the pricks where they tell me I have bad tires one that has a gash in the side bulging broken belt and that I need to buy tires immediately because it is very dangerous situation so I do and here I am 2 days later and get my tires changed and look at this picture these jerks turn the tires so the bald bald bald was on the inside so nobody could see it without lifting the car and taking the tire off so for 2 months now alsp the airbag sensor was broken the struts also the qupte i got from a real dealership was 1500 I have been driving my children around in this death trap and these tires are like slicks. I texted the general manager mr. Prick and the salesman the picture of those tires you think I got a response any concern and I'm sorry you think I got any acknowledgment whatsoever from Bigler Motors who sold me this brand new car just two months ago absolutely did not!!! not a single response from any of them so if you're ever out there in lincoln and feel the need to take a shit feel free to drop trou and take a shit on top of one of the new cars to warn others they only sell shit! NEVER PURCHASE A CAR FROM BIGLER MOTORS.. THEY DON'T LIKE WOMEN TREAT US LESS THEN! JUST 2 DAYS AFTER THE HOSTAGE SITUATION my husband TALKED TO THE SAME guy prickell AND HE WAS A NICE POLITE MAN WORKED OUT A DEAL AND ALLOWED PAYMENTS AFTER DROPPING THE PRICE OF REPAIR FRON 350 TO 125.. but what about the part where I'm out where I'm paying for repairs on a 2012 300 newly purchased and bigler approved

I went to get a vehicle from this business, saw one that I really wanted. James, the owner,…read moreimmediately put the key in my hand for a test drive and left me to look it over, giving me some space. Everything was perfect. He worked with me well on the price, and even went over some of the newer features with me with the car before rolling with it off the lot. Personable guy, great vehicles, will absolutely be recommending him to all family and friends for the future.

My sister and I went into Pacific auto looking for a vehicle. Normally, two girls walking into a…read morecar dealership does not go well... However, the owner was not pushy with us at all, worked with us and our price range. Her car drives like it is brand new. James was honest with us, professional, and made buying a car so easy.

Katie in the service department was beyond helpful with a service for my mom's car. She went way…read moreabove and beyond with helping my mom get her car serviced. I was sent a video of the car and what needed to be done. I also received a detailed explanation of the costs. Even though the service was not planned, they picked up the car on a Monday morning and all service was completed by 3:30pm the same day. I also felt the costs were reasonable.

My 2025 Subaru Forester from DuTeau Subaru in Lincoln has a critical fire risk issue due to fuel…read moretank pressure. I received an email about this, along with the notice that Subaru did not have the parts to fix it at that time. I've since gotten notice that parts are in, and to schedule a time to get it fixed. That done, after 45 minutes waiting, the rep came out and told me that the part they had for my car had instead been installed on a new car in the lot. (I was told when I made the appointment that it was the last part they had, and they would save it for my vehicle). I was shocked to hear this, as this is a serious safety issue. I am not to fill the gas tank over half full, and Subaru instructed owners to park away from our house if the outdoor temperature rises quickly!! I chose a Subaru over several other vehicles, and now am seriously questioning their commitment to their customers. It seems that customer service should honor an appointment made to fix this, especially verses putting the part scheduled for my car onto a vehicle on the lot. I am currently waiting for them to get more parts in and I guess I'll try again. I am, so far, not impressed!!

refuses to answer the phone, had to come in to see them sitting in their office doing no work…read more Unapologetically unhelpful.

Great experience with James in summer 2024. Looking to buy another car from him soon.read more

We have purchased three cars from them over the last three or so years and have also looked at…read moreothers I did not buy. Great cars, great prices---and the easiest car buying process you could want! They are always up-front about the cars if there are any issues.

The service department here is great!! I am a single mom, I depend on my car. Every time I have…read moreneeded my car repaired, they have got me in right away. They are great about explaining to me what is wrong. I appreciaEthan all of their hard work!! Thank you Brian & all service guys at B&D !!

I recently purchased a minivan from Prestige Auto. The salesman who helped me, Denis, was very…read morehelpful and up front with all the details of the van, and treated me very well with my trade-in. I would definitely recommend checking them out!

horrible experience purchased a vehicle vehicle died next day they would not honour warranty…read more.despite having 30 day warranty papers

Charged for $180 for something I already told them was broken…read more I came in for an oil change and I told them straight up my windshield washer pump was out and needed replaced. I already knew it was out. I wasn't asking them to "diagnose" it like it was some mystery problem. They charged me $57 for the oil change, then turned around and charged me $180 as a "standard service fee" just to tell me the pump was out and needs replaced... which is exactly what I told them when I walked in. When I brought it up to Kevin (service advisor) and asked what that $180 even covered, he said they might check wires and connections but when I asked what they actually did on MY vehicle, he had no idea. How are you a service advisor and you can't explain what was done, but you're still forcing a $180 charge? Kevin was also rude as heck about it. This is exactly why auto shops have the reputation they do because places like this will charge you almost $200 for nothing and act like you're the problem for questioning it.

Purchased a new truck from Don Lawson back in 1989. Excellent service and delivery of the vehicle.read more

I want to two other places to look for used SUV'S then I…read morewant to Sarpy County Motors. it was such a pleasure working with them. no hassle sales persons. they told me that this was there best price right up front. the other two dealerships, I had to play there game to get their lowest price. Sarpy county Motors are so nice and they made me feel right at home... Fantastic people to work with. Jerry and Sharon Smith. P.S. the car we bought was wonderful....everything they said about it was true..

I bought a truck from Sarpy County Motors in December 2024 and it was the quickest vehicle…read moretransaction I've ever been apart of. Would recommend these guys to anyone who is looking for a smooth process when purchasing a vehicle!