This is our third vehicle we purchased from Orange Auto. The sales folks are very low-pressure,…read morepersonable and helpful. Every vehicle we have purchased has been very reliable. One had an mechanical issue, but the extended warranty that Orange Auto provided for free covered the issue with no problems. On top of that, the prices are great! Highly recommend!

This is a fake terrible dealership and id bet $1,000 that almost all or at least most of these…read morereviews are fake, cuz me and my husband purchased a 2017 Hyundai elantra 6 months ago and they said they would send our hard front anx rear plates in the mail and the sticker shortly after we left them, we'll now 6 months later..and they no longer answer our calls or texts, and I just googled them and it said they are permanently closed, its a scam auto shop, and onto of it all..the car has nonstop steadily falling apart Lil by little one problem after another, its ridiculous, we're gonna find yall..and we WILL be sueing .

Terrible terrible place. I couldn't get this place to reply back to multiple requests about a car…read more It's obviously business is so great that they don't need anyone else's

I came across this fantastic little dealership during a search for my F150. I wanted a unicorn-…read morerare engine, well-maintained, no rust. When I stopped to check my truck out (and look at the Raptor they had), I was struck immediately by the friendliness and professionalism of every single team member. There was no pressure, no subterfuge, no BS. They were upfront and matter-of-fact about every aspect of my truck, they printed a copy of the original window sticker, the Carfax, everything I needed to know to make an informed decision. The level of trust they engendered is rare nowadays, particularly from pre-owned dealerships. It was a fantastic experience, from my first unannounced visit to the completion of the sale. Since I felt so comfortable working with LA Auto Star, I asked them to find the exact vehicle my wife wanted; Another unicorn-Well maintained, particular model, color, options rust-free. Hard to find, but they finally found it, and we just completed another enjoyable, comfortable buying experience. They even delivered both vehicles to my driveway, 45 minutes away, through the tunnel! Remarkable pre-owned auto and RV dealership. Highly, highly recommend LA Auto Star. Good people. Trustworthy. When it comes time to finally retire and purchase an RV, this is where I will come first.

Long-time customer of their Yorktown location, glad to see they're on Southside now…read more My family has been going to their Yorktown location for years, and have had great service on all of our German cars, including a vintage Porsche 944, a BMW E39 528i, a BMW Z3, and a 2002 Mercedes SLK 230 (which was actually purchased from Auto Haus). My brother since then purchased his car (Toyota Camry) from Chai Douanglee, and couldn't have been happier with the transaction. That was nearly 2 years ago, and the car has performed flawlessly since then. I've always been happy with their service, recently getting a leak in the SLK 230's transmission fixed ath the Va Beach Location. It was cheaper than I expected, and they had me in-and-out in about 80 minutes, getting started right at the scheduled drop-off time. They offered to shuttle me elsewhere if I needed it, but I opted to just wait there in their comfortable waiting room, and catch up on some paperwork. Joey, the service tech, was incredible polite both over-the-phone, and in person, and the service tech (who's name I forget now, but will update later), was also very polite and answered all the questions I had about the car's maintenance, and the service performed.

I took my car for a timing chain service. This was supposed to be a warranty item. The car now…read morehas timing chain noise, it was in the shop for four months and they changed my 7k for the service. The first day I get the car back it has the check engine light on as soon as I drive it out of the shop I return it then I drive it home it dose not start I have to tow it back there it has timings chain noises and they will not do anything about it. I think the only way it to go to court to try to get my money back for a failed repair.

This dealership is amazing! I went there by myself, and they took the time to explain everything to…read moreme. Some things were hard for me to understand because I don't know much about cars, but they were very patient and professional. Huge shoutout to Mallin for driving me to the bank since I only took an Uber there, and for offering me food from their staff break room because he knew I had been waiting for a while and was probably hungry. He was so kind and even entertained me by showing me pictures of his cooking. He's amazing! thanks for the ribbon as well! Also, shoutout to Phoebe for always responding to my husband's requests and answering all of his questions while he's currently on deployment. She even helped when I needed a charger because my phone was about to die. And a big thank you to the financing team for making the effort to call and reach my husband. It wasn't easy because he's on deployment on a ship, but they still tried their best to make everything work. Thank you to this dealership for your time, effort, patience, and for answering our nonstop questions. You guys are the best! We truly appreciate everything. Highly recommend!

The buying experience is fine...the support after the purchase is garbage. I bought a 2026 Sienna…read morefrom Hall in March and the process was fine. I recently sent a request for clarification on the warranty since I have been inundated with mailings stating that I neglected to properly register my warranty. My assumption is that these are just spam/phishing/aftermarket type mailings, but I reached out to the dealership to make sure the dealership properly reported the purchase to Toyota and that my warranty is active. No response. I called and was instantly put into their voicemail system...which disconnected me twice before I was able to leave a message. In the future, I would recommend going with a different dealership than Hall as they do not believe in supporting the customer AFTER you have given them your money. I will likely be doing any warranty work and maintenance with Checkered Flag as I no longer find Hall trustworthy.

I recently came here with my sister so she could buy a vehicle. We really enjoyed our sales guy…read moreRuddy. He was great to work with and made the experience very seamless. The only negative thing that I have to say about the experience is that I had asked when we sat down for the loan what percentage the rates started at. We were told they started at 5.25%. My sister has good credit so I wasn't expecting her payment to fall in a much higher percentage bucket. We were good with the price of the vehicle, and the warranty that she added on. However, and this is a big however, until we were signing the documents, did we see for the first time that the loan she was being given was at over 14% APR. This is absolutely ridiculous and unheard of for somebody who has good credit. We wasted no time going over to Navy Federal and securing her a proper loan at a reasonable rate. The amount that Carmax was trying to charge her in interest was more than half of what the vehicle cost with the add-ons. Let that sink in. Do not sign blindly and make sure you understand what you would be paying in interest. I highly recommend getting pre-approved elsewhere for a loan first and not using their financing. You have three days to get a loan elsewhere and have it changed over, but I would suggest making sure you're eligible before you go car broke. We didn't see any of that until half way through signing the contract. Kind of crazy!

WARNING! Do not buy a Tesla from CARMAX. They will tell you to buy an extended warranty and that…read morerepairs can be done there with authorized Tesla Parts. THAT IS A LIE. CARMAX does not do repairs on Tesla's, they will send you to the Tesla dealership on military highway. Once there, Tesla does not accept third-party warranties you will have to pay for all repairs out-of-pocket with a hope of reimbursement from Max Care. If they approve the reimbursement, it will take 3 to 4 weeks. It's been a cluster bomb. I hope to save someone a ton of trouble and Time.

Beware Run if you plan on registering your car…read more BOUGHT CAR APRIL 18TH. I purchased a vehicle from Green Light Auto Sales on April 18th 2023. I was told my Vehicle Title would be mailed within 30 days to my home address. Chris at Green Light Auto Sales has given me different reasons during the last 90 days on why he cannot provide the title. Below are his replies: 1. "We found the issue the title was missing 1 number when we got it so DMV is getting it resolved" 2. "Understand it wasn't us it was a mechanics lean on the car before we bought it and the mechanic left one number of the title. We are in the process of getting new title from the mechanic lean mistake. Again sorry for the inconvenience. We are working to resolve as quick as we can" 3. "This was a consignment car we sold for one of our vendors we had no way of knowing and apparently he didn't either" He said he bought the car, then turns around and says its now a consignment car with a lien, but he didn't know nothing. Today 7/26/23. Nice to know 90 days after purchase.

A year ago, I bought a stock 2007 350z. It was a little bit pricy, but they honored a military…read morediscount, and worked with me to get it more affordable. A year later, this car still rules! I've only had to replace parts that I broke myself, and I've had absolutely no trouble with it. I would definitely recommend these guys if you're looking for a used car, I have no complaints other than the price seemed a bit high, but the staff here is super nice and easy to work with.