Carbis Bay Holidays Photos
Recommended Reviews - Carbis Bay Holidays
Start your review...
7 years ago
Stayed at the Boats, Peninsular Apartments, St Ives. There were a number of complaints, starting when we arrived as the apartment was not adequately cleaned - in fairness to CBH they attended and rectified that quickly. Whilst the listing of the apartment stated two spa passes, we incorrectly expected this to apply to two adults with free children - there was an expectancy that in a four person apartment all guests would have passes - this was not clear on their website and a main reason for our choosing this apartment. Whilst there were numerous apologies from CB and statements like "so sorry that you are disappointed with the apartment and your experience with Carbis Bay Holidays" "Please rest assured we will do our utmost to assist with any issues as quickly as possible during your stay" that doesn't go far when spending £2,200 on one weeks holiday and you continually have poor experiences. Whilst I understand CHB aren't responsible for the noise from the apartment above wooden floor, they fail to advise guests of the noise from weddings from the hotel next door which are often 5-6 times a week and until the early hours. Yet Cornish Gems who advertise in the same block are kind enough to publish this on their apartments! The noise from the hotel had been unbearable due to the weddings during our stay, however with another issue with the bar playing music from early afternoon till late at night, it feels as if you are in a nightclub~ I took recordings of the level of noise if they required but they ignored this. It is completely unacceptable. We have two young children and they have been unable to get to sleep due to the level of noise. It was my daughters 7th birthday on Tuesday and the video of her blowing out her candles, all you can hear is the beat of the music from next door at 3pm in the afternoon! CBH appeared to ignore most of my other feedback, including me pointing out that the blinds in the lounge and bathroom were illegally as they wouldn't prevent children choking if unfortunate to get caught in them, I wont bore you with the rest - they simply offered a £200 gesture of goodwill - less than 10% refund for a ruined holiday. To sum it all up I tried to post a review of the apartment on their direct website to allow people to be aware of the issues we have had, yet the website won't allow the review to complete, CBH holidays then stated they did have the review and were considering it. 10 days later when I chased I was told "Carbis Bay Holidays" have the right to publish whatever content they see fit on the website" Basically it is is a good review it will be published - if bad - they will ignore, so trading standards and visit England have been contacted. I then received a rudely from the Operations Director - "Carbis Bay Holidays will not be entering any further correspondence with regard to this matter" What a great way to do business......so please avoid. read more
15 years ago
We stayed at The Sanctuary, one of Carbis Bay Holidays St Ives properties and had an amazing time. We took our terrier on our hols with us, as this apartment is dog friendly and could not believe how nice it was, especially as some dog friendly properties are not the most luxurious. It was a five minute walk down to Porthminster beach and to the town centre, which was perfect, and we had our own private parking space which was much appreciated. It felt like a real home from home and my husband was over the moon as he had a Playstation III to play with. We enjoyed breakfast on the decking most mornings and loved the coffee making machine, which I miss now we are back home. For those that don't have pets, you wouldn't even know that it was pet friendly property, no doggie smells what's so ever. Will be booking The Sanctuary again without a doubt. read more
11 years ago
We have stayed with Carbis Bay Holidays a few times now and they never let us down! Amazing apartments, great customer service and such an amazing part of Cornwall. Highly recommend to everyone. read more
11 years ago
We had a great few days stay over the Christmas holidays. The apartment was lovely and so close to the beach. Spectacular views to be had even on the grey days! Really just so relaxing and was able to take advantage of the complimentary spa membership. read more
More info about Carbis Bay Holidays
st Ives Road
Carbis Bay
St Ives TR26 2RT
United Kingdom
Directions
01736 630015
Call Now
Visit Website
http://www.carbisbayholidays.co.uk
Hours
What time does Carbis Bay Holidays open?
Carbis Bay Holidays opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.
What time does Carbis Bay Holidays close?
Carbis Bay Holidays closes at 5:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Carbis Bay Holidays is closed on Sunday.
Mon-Sat 9:00 AM - 5:00 PMSun Closed
Other Amenities
Does Carbis Bay Holidays have free WiFi?
Yes, Carbis Bay Holidays has free WiFi.
From the Business
Specialties
Carbis Bay Holidays is home to some of the most beautiful self catering cottages in St Ives. Based in Carbis Bay, a village of St Ives in Cornwall, we have over 100 stunning properties to let from contemporary apartments to houses with hot tubs and villas on the beach. Every one of our holiday cottages is carefully selected by us to match up to our high standards. All of Carbis Bay Holidays lets are assessed and then annually inspected by an independent VisitEngland inspector to ensure our quality is maintained. We believe there is no substitute for local knowledge and experience, which is why we are based in Carbis Bay amongst out holiday rentals. Our team therefore have first hand knowledge of the area and the holiday accommodation that we represent. To find your perfect holiday cottage, please see our website or call us to speak to one of our knowledgeable team members.
History
Established in 1999.
Father and son duo Alan and Richard Brindley travelled to Carbis Bay in St Ives and fell in love with the superb sea views and golden sands. Looking for their first family holiday home, the decision was made. A two bedroom apartment was purchased overlooking Carbis Bay beach and entrepreneurial Alan set about marketing the luxury holiday apartment on the internet. At that time, the internet was emerging as a new way to promote holiday lets and deciding to focus his marketing specifically on the internet, Alan was somewhat ground breaking. This new approach of taking luxury self catering accommodation in St Ives and marketing it online, led to Alan being approached by a number of other holiday rental owners and so the business bloomed. Today, the luxury holiday rental market in St Ives is thriving, and Carbis Bay Holidays has grown steadily and now boasts it's own office on St Ives Road which is run by Richard and his knowledgeable team.


















