Dr Shah is the best! He's an expert diagnostician who shows superior care for his patients. He's…read morekind, thoughtful and thorough.

So tired of excusses! been trying to schedule an appointment change, going on 4 business days with…read moreno responce! Told their phone system is'nt working! Totally unexceptable! Need to fire who ever is in charge! Of course they don't want you to know who is incharge! Just want your insurance infvo so they can bill you! Total BS! Need to fire them all and start over!

I am shocked that multicare has allowed pulse heart institute to operate in association with their…read morename. You will die waiting to get a call back, the communication is none existent. At the beginning of the year I called the Puyallup location for 28 consecutive days and was unable to make an appointment. The only fix I found was to email the leadership at multicare. I would NOT recommend pulse heart institute for any of my loved ones dealing with ongoing heart issues. When you meet the staff they are pleasant, and caring, but getting to that point is agonisingly difficult. It would seem that this organization is woefully unqualified to provide the level of care necessary to be associated with Multicare.

I am 73 years old. I was first in line at Good Sam on Wednesday Jan 1, 2025…read more I had been ill at home since Dec 28, 2024. I realized on Dec 31st that I had pneumonia so made an appointment for urgent care on Jan 1st at 11 AM so I could get antibiotics to treat it. So hubby and I arrived at Urgent Care at 11 and he wheeled me in with a wheelchair. Receptionist took one look at me and I was promptly in the back. My oxygen level was 70. They put me on oxygen and called 911. I was transported by Medic One to Good Sam. During the ride they put in an IV, pushed steroids and various other drugs and gave me albuterol through a nebulizer. I arrived at Good Sam and was first in line because I had sepsis, pneumonia and respiratory failure. I was treated aggressively for two hours in the ER because I came "this close" to dying on Jan 1. That afternoon I got a room in the ICU and thankfully I did recover and came home the evening of Sunday Jan 5th. I am now on oxygen 24/7 but I am still alive. For me this is a year and a half that almost wasn't. I must add that during my 4 day stay I did encounter some problems. The doctor wanted a lung cat scan before I could be released. Saturday late morning I got a text message on my phone regarding my "outpatient" cat scan at 3 PM that afternoon. I called the lab and they said it had been set up as outpatient. I summoned the nurse and informed him of the appointment so that I could be escorted up there. I was in a "frail condition" and had a "fall risk" so I had to ring the nurse when I needed the bathroom. It took forever for a response to the call button. On my last morning I would press the call button, wait a few minutes and when they didn't arrive I would stand up beside the bed. The alarm would bring the nurse running. Saturday afternoon I was moved to a two patient room and we were polar opposites as to our habits and lifestyles. I was still receiving medications and vitals checks every two hours so sleeping was pretty much impossible. In addition I cannot be in the dark EVER because of childhood traumas (whole other story) while my roommate complained about the light and the noise all night long. At one point while the nurse was treating me I loudly told the complainer "I am trying to keep breathing over here". Throughout my stay I had food trays arrive with food items missing and not replaced. I was on steroids so I had to be on insulin because of blood sugar levels. A a result my diet was a diabetic diet which meant very restricted intake of many items. So when items were missing it was a big disappointment. The longer I was there the hangrier I got. But like I said, I did come home on Sunday Jan 5th 2025. But I almost didn't. The doctors at Good Sam hospital saved my life on January 1, 2025 and I will be forever grateful.

My husband was brought here for a specified treatment for a few days. We got situated in a shared…read moreroom. The first few days the communication between thr nurses was so mismatched. While waiting for a room he got 5 stickers attached to his chest and stomach and when we got into the room the staff never needed to use them. Then when the new nurses needed blood, one nurses proceeded to talk badly about how the nurses in Emergency always take the good veins and they never care. From the lack of communication between medical staff, a mislabeled sign at the door, there was the fact that they kept the door open and continued to have conversations right outside the patient's rooms while charging their cellphones against the wall. It was hard for a few patients to sleep with the conversations right outside their doors. What I did find out that was nice. Night shift was nicer, cafeteria staff were always smiling, and the public bathrooms were cleaned. What I wished was different: daily checks on the patients, clean patient robes, change pillow cases when people sweat through, more awareness on areas of pain and some patience and grace with treatment. Also maybe learn to close the doors better. Either way, this place need to change. I used to go to St. Joe's for my mom and they were all so diligent with her care. Here its like the bare minimum for their patients.

As the previous reviewers has stated "the doctors are good" but since becoming part of multicare,…read morethe service is now awful. I have been going to cardiac study for 10 years I am actually thinking about finding a new cardiologist because the service has gotten so BAD. I am sure this will go unread by the people in charge at cardiac study, but potential patients will read and hopefully proceed with caution.

Doctors may be great or not. But the appointment desk woman today 11/18/14 2:31PM totally blows…read more Not sure she could have been any ruder. Well, possibly. I will say she didn't tell me to "go to hell", so I guess she could have been ruder. I'm very sorry I called to bother her. Rather than reschedule with Dr. Momah, I decided to seek a new cardiologist. Treat me like crap once, shame on you. Twice will not happen.Your milage may vary. Good luck.