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    Cardinal Auto Sales

    1.6 (39 reviews)
    Open 9:00 am - 7:00 pm

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    Believe every 1 star review and question the 5 star reviews that could easily be written by their staff... I truly hope that no one experiences what we did. Please be very careful!!! A Carfax will not report all the sketchy mechanic work or even accidents. After many pointless conversations, we still have a useless car with $5,000+ worth of problems. Our vehicle was wrecked and it was not on the Carfax. We tried our best to give them the benefit of the doubt and we gave every opportunity to improve our experience. However, it became very apparent that they were happy to wipe their hands clean of this problem early on and it seemed that they almost enjoyed the fact that they seemingly got away with it by their sarcastic tone and we could hear multiple people laughing at us on the phone. So, let me first start at the beginning of our experience. When we were shopping for the car, they told us to step our budget up from 5k to 6-7k and we would get something SO much nicer. They had 2 Honda CR-Vs available in that range, so we agreed to do so because Hondas typically have a track record of outlasting most vehicles on the road. One of the CR-Vs was present on the lot, and the other was away getting some paint to touch up scratches (or looking back was probably being tampered with). So, we drove the one that was present. We noticed a loud popping and were told that it was most likely the CV joint and it was an easy repair. We did not think much of it, however, we opted for the one that was getting touch up paint because it was a year older and a bit cheaper. (This car was for a teenager, we wanted it to be nice but also budget friendly) When we drove it home, we noticed one headlight was dimmer so we decided to order a new head light. We then had brake pads and other various maintenance done. Then we ended up having to replace some various things. We were frustrated but the vehicle was 10 years old so we gave it the benefit of the doubt. The vehicle had barely been drove at this point so none of the real issues were apparent. The first thing we learned when we received the headlight we ordered, is that the headlight would not fit because of apparent front end damage from an accident of some sort. Even then, we did not blame Cardinal. However, the real problem came when we finally started to actually drive the car, a plume of white smoke came out. We learned that the vehicle had engine problems. We called Cardinal considering we had not even had the vehicle but a few weeks and had not only had to do a substantial amount of maintenance to get it up to standard, but we had learned that the vehicle had been wrecked, AND IT NEEDED A NEW ENGINE. This became the start of many conversations that showed their true colors. Their first response was not that they were sorry but, that we should have bought the more expensive CR-V and we would not be in this predicament. We asked several times to speak to the owner, Hassan Mohamed, but were told we could not. They then decided after MANY calls, that they would upgrade our warranty and that this would cover any issues moving forward. However, let me tell you the warranty is USELESS. Long story short, it will go to astronomical lengths to not cover anything. The diagnosis was that it needed a new engine or a rebuild, and that someone had basically ran this car very hot. (we took this vehicle to 3 different & very qualified, auto professionals for quotes and opinions) They theorized that the front end damage busted the radiator and the previous owner did not have this repaired right away and it ran so hot that it warped the cylinder head. The engine was never fixed but covered up by sealing everything with coolant which in result caused the smoking. After speaking with Cardinal numerous times, they refused to take any accountability for the car coming off their lot with these problems and told us "You bought it, you are stuck with it."

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    Cardinal Auto Sales has a wide variety of options, and a great team! Would recommend to anyone looking for a used car

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    Ask the Community - Cardinal Auto Sales

    Review Highlights - Cardinal Auto Sales

    Our salesman, Christian listened to what we were looking for, made great recommendations and didn't try to push our budget.

    Mentioned in 4 reviews

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    West Raleigh Auto Sales

    West Raleigh Auto Sales

    4.3
    (12 reviews)

    We had a great experience at West Raleigh Auto buying a first car for my daughter. Unlike other…read morelots we visited, they had many options in our $6000 price range. Patrick was very friendly and gave us a fair price. Would highly recommend!

    I've waited a few months to post this review - I'll explain why…read more Our 20 year old daughter wanted to buy her own car, paid for by her, all cash. She had her eye on used Subaru models. We spotted a 2004 Subaru Forester at West Raleigh Auto, called and drove down the same afternoon. Really liked the car, the lot owner, Patrick, was extremely friendly and professional. We planned to come back the next day to get dad's opinion and most likely buy the car. Came back following morning, test drove a second time, made an offer on car (considering how much daughter had saved for a car), Patrick happily accepted and she bought the car. We noticed a few issues with car - rear view mirror was very discolored (with age), passenger window motor broken, car needed new wiper blades and car was not clean (it had literally only been on lot 1 day when we bought it). Patrick gave us an IOU for complete detail, replace all wiper blades, new window motor and new rear view mirror. No questions asked. We took the car home and I drove it back down to Patrick following Wednesday for the detail and repairs to be made - it took the mobile detail guy a few hours to clean, Patrick lent me a car from his lot and I just drove down to Crabtree Mall and killed the time. Very generous to lend me a car! ONLY issue we have is the following week, our daughter was running a few quick errands, locally here in WF. After her third stop in about 1/2 hour, she came out of Dollar Tree and the car would NOT start. She freaked out, called us panicking and said she turned key over and it wouldn't start. Tried four tries until it started for her. OMG. Car was only two weeks old to us and wouldn't start! What?! I texted Patrick immediately, he said bring it in on Monday, I'll have my mechanic look at it. Monday, I drove car down to Patrick, he loaned me a car again and his mechanic tried over and over to replicate stalling. He could not get it to stall... Long story short - we've owned car since first week of October. The car has stalled on me once (again after running a few quick in and out errands) and stalled on daughter on December 16. Very frustrating. Car will catch after a few tries but it undermines your confidence in the car. Oh, and there seems to be an issue with the passenger window again - we had window down, car stalled, window wouldn't go back up. After a few tries, we got car started again and window back up but daughter refuses to let anyone put passenger window down now. Saddens us that she saved up hard-earned money and there are still issues with the car but what can you do? Update 1/8/18: rear view mirror that Patrick installed completely broken and fogged over. Car stalled again twice today before finally starting. Final thoughts: Would I buy from Patrick again? Maybe. Would I get the car checked out independently before I bought it? Definitely. Is he a stand-up guy? Yes, he did try to replicate issue and just couldn't get it to happen. He stood by his word on all fixes and the complete detail (guy did a bang up job cleaning her car). Hope this review helps future used car buyers!

    Cars And Class Motors

    Cars And Class Motors

    3.0
    (7 reviews)

    I'll start by saying if I could give them no stars I would! I bought a 2011 Nissan Armada in March…read moreof 2022 it is now Nov. 2022 and I will list all the things that have gone wrong with this vehicle. I did bring to a mechanic for a overall check. I feel C&C was very good about hiding things or the mechanic was crap. Either way these are the problems I've had in the last 9 months in order. These all the parts and systems that have failed and needed replacement: Left rear tire sensor-$25 sunroof motor-$60 Catalytic converter- have not replaced yet O2 sensor- $100 Driver side memory seat function-$75 Radiator- $1700 - which then lead to Blown Gasket on engine block- full engine swap $6,000 AC compressor-$500 Driver side window motor replacement-$50 Most of the smaller jobs I did myself which kept the cost down but the others as you can see cost a small fortune! I've contacted Cars & Class Via email with no answer and I'll be honest I don't want to go there because I will not be in the right frame of mind to deal with the owner. Be warned don't buy from here!

    My husband and I went here this past Monday looking for a new car and the guys here were so nice!…read moreAnd given this time we are in, they had masks on and everything! We had to bring our two year old and they gave her chips and crackers and they were just so friendly and gave us a great deal on a super cute SUV!!! 110% recommend them, we will definitely go back for any future purchases :) Thank you for everything guys!

    Dogwood Motors

    Dogwood Motors

    2.0
    (4 reviews)

    I had a great experience at Dogwood Motors. I bought an excellent Volvo at a very favorable price…read more I've been driving it a month, with two road trips, and I'm completely pleased. Sales person. Rolando Lugo gave excellent service and went well beyond the necessary in selling me a car. Five Stars!

    ‼PLEASE READ‼ I…read morepurchased a 2019 Chevrolet Suburban from this dealership on Wednesday, and just three days later I experienced a very dangerous brake failure that could have cost my family our lives. While driving with my six daughters, the left front brake caliper bolts backed out completely, causing the brake caliper to fall off. I lost braking ability and almost got into a serious accident. This is not normal wear and tear -- this is a major safety issue that should NEVER happen on a vehicle that was just sold. When my mechanic inspected the vehicle, we were told that the calipers appeared to be "updated," but after contacting GM for parts, it was confirmed they were NOT. It seems they had been painted red to look like upgraded parts, which is extremely misleading. I contacted the dealership hoping they would take responsibility or at least help with the repair cost (almost $1,000), but they refused to assist in any way. As a mother, I trusted this dealership to sell me a safe vehicle for my family. Instead, I was put in a situation that could have ended in tragedy. Selling a vehicle in this condition -- especially one that puts a family at risk -- is unacceptable. I strongly urge anyone considering buying from here to have the vehicle thoroughly inspected before trusting their safety to this dealership.

    Cardinal Auto Sales - car_dealers - Updated July 2026

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