Loved working with Cardinal blinds from Andy, the salesman, to Kayla who helped with the paperwork and the installer. Everything was so easy and the product is great. We had a blemish on one and another didn't adjust to the installers standards so both were replaced with ease. They strive (and reach) perfection! read more

Decided to go with home town company- my first mistake. The product (plantation shutters) is poor quality. In addition, the measurements were wrong twice and the end product is not flush and I'll end up putting weather stripping along base to sun doesn't shine through. Used budget blinds in past-should have stuck with that which works. Very disappointed! read more

Cardinal Blinds & Shutters - Poor measure - Shades & Blinds Near Me - Fenton, Missouri

I Do No recommend company due to poor communication follow up with quotes requested and with poor salesman knowledge. They also attacked my honest google review replying with a defensive response instead of apologizing for their downfalls that caused a dissatisfied customer and lost sale. They were blaming me for changing my initial mind on product, they falsely claimed I "balked" on first estimate because I asked for further quotes on different products to figure out what options would work for us. I thought initial consult and quotes were to see what works for the client, sounds like they don't prefer you changing your mind. Wish I had better experience like other reviews. Read my experience below. I called for a consult d/t receiving mailer and was not sure what shades I would want, but had interest in roman shades as we have some current cellular shades. We made appt 9/9/20, I told them I would not be there but my partner/co-owner would be home. Unfortunately, he missed the appt as he had a work meeting and forgot. We both called them and apologized that day, they seemed happy to reschedule appt consult for 9/11. My partner was there for consult, I was not as I had to work as expected. My partner felt Andy was not knowledgeable about shades as he insisted we have Hunter Douglas cellular shades and we do not have them. HD places there name on their shades and there is not one sign of HD label on any of the current shades we have and we have since confirmed with another dealer that they are not HD blinds. We went to a Saturday showroom appt 9/19 in order to view other products & fabrics to decide what we wanted. Salesman, Andy, kept saying he was not sure about how all the shades work and he has no clue how motorized shades work, deterring us on motorized option. We received estimate on 9/21 for HD shades which are pricey, therefore, I simply wanted to consider the price difference for all Graber cellular shades compared to Hunter Douglas, as Andy told us the difference would only be 5% and it turned out it was 50% difference. I reached back out to Andy via email to quote all windows for Graber cellular shades. I did not have swatches for Graber to choose, so I order samples from Graber myself. I asked Andy a few times in emails to give an estimate for Graber without finalizing my fabric choice, he never responded with that quote. He only sent pictures of Graber color fabrics. Last email with Andy, he still had not given me a Graber quote. I felt like they did not care or want my business as Andy did not stay on top of my interest in quotes in order to compare for what we wanted to solidify a plan, as this is a big up front purchase for homeowner. read more

I love the plantation shutters installed they completed my renovation. Installer was very professional and I felt safe with him in my home. read more

Cardinal Blinds & Shutters - New shutters. - Shades & Blinds Near Me - Fenton, Missouri

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I have the same issue. I purchased home 5 months ago that the OWNER of Cardinal Blind & shade sold to me. Phil Mc Gill had blinds out thru the entire home a year ago, motorized in 4 seasons room. I have not lived in the house, as it has been an on going remodel. The motorized 4 season room shades were totally messed up and will not work correctly. when calked, they want $120 to come look at them‼‼ The Owner had these installed, I was told they don't care they are practically NEW‼it was their father Phil MCGill whose photo is on the truck and his home, no transferable warranty, they want cs$h to come out and look at them. What a horrible company... RUN from this company, they obviously have no pride or respect for their product, I heard thru my agent Phil McGill passed, so obviously NO respect for his WORD he gave me if there was any problems with operating, to just call HIm.. DO NOT USE this company, there are plenty of honest companies to find in ST. Louis who stand by their products. Rating **-0‼‼Horrible customer service... Read other reviews with my same issue, only this home belonged to the owner up to 5 months ago... his installation, his product, sold the home with his door shade not working, see his pic in the red shirt on the truck‼‼‼ read more

Cardinal Blinds and Shutters has been difficult to work with, and my experience has been that they do not stand behind their products nor their installation. We recently purchased a two-year old home, where the previous owners purchased and installed window shutters from Cardinal Blinds and Shutters less than two years ago. My understanding is that the cost paid by the previous owners was about $12,000. I have interacted with Cardinal Blinds and Shutters three times since moving in last month. First was a call for simple information, but they would not provide any information by phone. They were very courteous, but insisted on having a sales rep come to meet with me at my house to answer questions about the cost of installing two standard-size shutters that matched the size and style of others they had already installed in my home for the previous owners. All I wanted to know was price and timing. I ultimately agreed to let the sales rep come, even though we didn't want yet another contractor coming into our no-COVID home at this time, especially for such an easy question. The sales rep was here for less than 10 minutes to give me an approximate price of $520 for each window, which is way too much for what appear to be Chinese manufactured plastic shutters installed in standard 3'x6' garage windows. (Incidentally, we had solid wood shutters installed on a home in Massachusetts four years ago for less cost - and those were backed by a lifetime warranty from the blind & shutter seller for service and repair.) Today, I received a return call from another person at Cardinal Blinds & Shutters about a request I made yesterday to fix the problem that several of the shutter doors do not stay open when in the open position. The Cardinal person that called today told me it was a builder or house settling issue and not a problem of Cardinal's, but that their 5-year warranty is only good for the original purchaser anyway. She said the cost would be $80 for a service call for a tech to "rough up" the hinges to help keep the shutters open. For what was more than a $12,000 purchase less than two years ago, Cardinal Blinds & Shutters should be providing higher quality products and standing behind both their installation and products for life, regardless of whether their original purchasing customer sells the house or not. That is what reputable high-quality companies do. Cardinal Blinds and Shutters left me with the impression that they are all about making the sale, but not about service after the sale. read more

Worth every penny! Cardinal Blinds recently installed shutters in our entire home and we are so thrilled with the result. They were very quick to get a consultation scheduled and they gave us plenty of time to make a decision without us feeling any kind of pressure. When the time came to install our shutters, they did a beautiful job. We have to give a shout out to Chris, who is by far the best installer or worker we have ever had in our home. He was incredibly kind to our entire family (dogs included) and he a beautiful job installing our shutters. We would call them again in an instant. Thank you Cardinal Blinds and thank you Chris! read more

Cardinal Blinds installed 12 Hunter Douglas PowerView shades. Ten were roller shades for a sunroom and 2 were very large cellular shades (over 120 inches each) for our living room and movie room. We got bids from 3 companies. Cardinal Blinds was not the cheapest initially but they did price match an apples-to-apples bid from another company and they had the best warranty. Installation was great, all little snafu's were fixed in a reasonable amount of time, and they back their work. If you're in the market for powered shades/blinds, Cardinal will not disappoint. read more

Knowledgeable and prompt service but do your homework. Apples to apples estimate with another company was more than $5000 less

Great service! Very professional staff. Attentive to customer requests. I highly recommend using Cardinal Blinds and Shutters for your window treatment needs. read more