Really nice great selection. Customer service is excellent. They really helped me out. They treated…read moreme like I was the most important in the world.

First time I've ever worn a cowboy hat that fit right. Never knew what I was missing. Thanks Mike…read more Great store and tremendous customer service.

Texas Hat Company. These hats are junk...worn 3 times in two months brim separated...no…read morewarranty...made in Mexico not Texas....Contacted company, no response...Do Not Buy this Junk!!

It smells wonderful the minute you walk in! You can smell the amazing leather…read more Great customer service! The prices are amazing! You can get plain boots or fancy boots. They can stretch the boots if you have big calves like mine. It does take some time for the leather to stretch, so if you are from out of town, give them time to do it. It's best to count on picking them up the next day.

From the owner: Western Wear, cowboy boots & cowboy hats.read more

Can we try not cleaning and closing down all the bathrooms at the same time?!?!?!?…read moreThe parking is ridiculous!!! Trying to get up to the mall is nuts! Then trying to get back to your car is crazy. Go to the other mall!

Hey, Mom I can see Mexico from here. No really, I literally can!…read more Advertising itself as a shopping experience on the border, because if you walk a few minutes south of it, you will literally be standing by the river that physically divides the two Laredos to their respective countries. If you've been to one outlet, you've been to most of them. The Outlet Shoppes at Laredo have a nice selection of brands to shop from - pretty much the same stores you find at other outlets. I really enjoyed how colorful the outlet shoppes were! Everything was painted in fun colors, paying homage to the rich influences of the area. The outlets are built upward, with two levels dedicated to shopping. They had plenty of elevators, making them accessible to those who can't quite take the stairs or escalators. The only downer is you have to pay a small fee for parking. Though, if you're smart, you might be able to find nearby free parking depending on the day since the outlet shoppes is also situated in downtown Laredo. Overall, I really enjoyed visiting the Outlet Shoppes and shopping on the border! I'm definitely coming back again, since I'm in the area frequently visiting the in laws.

Went out looking for my first boots and Cavender's had a great selection. The floor salesman was a…read morelot of help and helped find boots, jeans, and I ended up getting one of the shirts they make in house.

Went there to get my hat shaped on the back side. Yes I knew about the break but it wasn't…read morehorrible at the time; I showed the guy exactly what I wanted. And he made the break ten times worse. And didn't do a damn thing except smash the brim onto the table!

I placed an order on 12/12/25 for $450 worth of t-shirts, and it has been a complete nightmare. I…read morehave been calling this company for two weeks, nearly 30 times, and have also emailed and left comments on my account, all with no response. My account still shows my order has not been processed. When someone finally answered the phone, they did not speak English and could not help. A worker later told me she cannot provide answers because the people in charge do not respond to her either. There is zero communication, professionalism, or accountability. I am now disputing the charge. Avoid this company at all costs.

Dropped off shirts to get embroidered with my logo -- they confirmed they had it. After a week with…read moreno update, I called and was told they'd be ready the next day. Turns out they never had the logo. Poor communication and a waste of time.

Typical Laredo Customer Service. Associates were too busy talking to each instead of helping out my…read morewife. Ended up walking out of store after about 10 minutes. This is the reason why we love to shop in San Antonio.