They saw my little beast right away without an appointment. I was worried that he had cancer but it was only a spider bite. read more

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I Highly recommend Care Animal Center! The vet visit and exam went so smoothly. Great atmosphere, everyone was so welcoming and helpful.

For one they record all of your calls without your consent which legal in Alabama is still creepy. I've used this place for years with very little issues.... Until Dec 28 when a dog preparing to be trained to be a service dog for a sufferer of PTSD was struck by a car and had what appeared to be bad road rash and some bruising. On the 30th he seemed to be in more pain and really favoring his back leg so as usual we took him to Care like we would all our dogs. Dr Holland examined Samson and showed he had a fracture in his hip. Then said there was a $1200 surgery a $2500 surgery and a $3600 surgery and he would email the X-rays to a Dr(s) and get back to me "but the good thing is we have time, that's not an issue so we can figure out which surgery would be best so I went home and waited. Dr. Holland however went on vacation and never called. Friday the 3rd my wife wondering why we still hadn't heard anything called and like myself was told she'd be called back. Monday afternoon still no call so she called back again. Finally (and while Dr Holland is still on vacation not having once called either of us or having anyone from his office call us) we took Samson to the local surgery center and were told that yes time was an issue and yes it was now a problem. Scar tissue had formed making his surgery now an emergency which put it in another level as far as cost goes. So yes my dog was examined and Xrayed on the 31 but then the professional in the situation did absolutely nothing with that info went on vacation and left us and our pup on our own. So a wasted trip of nearly $400 plus the extra few hundred in emergency fees Dr Holland cost us the fact it's almost March and Mike the office mgr is finally "resolving" this today by letting us know they record all their phone calls so he'd go listen and get back to me. The only compensation or remorseful action offered was Mike telling me not my wife he's sorry no one called her back that Friday but as for all my unanswered unreturned calls, no mention and any request for a refund of a useless trip to their facility considering I had to get all new X-rays Dr Hollands horrible advice caused I was told no because they did those things while I was there. I guess if you want to run your business on a technicality of however pointless those actions are yes we do actually do stuff then Care Animal in Dothan Alabama is the place for you. You might even be lucky enough to get spoken to in a condescending tone by Mike the office manager but if you do go to this facility the front counter and checkout will be your best part of the experience and whatever you do do NOT let them put you in Dr Holland's "care" because as ironic as it is Dr Holland does not care one single bit. I still have not heard from this man even on a yes I'm sorry level. Just ghosted us and our dog like we were his high school GF. read more

Care Animal Center - Veterinarians Near Me - Dothan, Alabama

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Dr Duke and staff are a step above everyone we have experienced. As a military vet, my family and I have lived through multiple places throughout the world and I cannot sing enough praise for Dr Duke. His genuine concern for our pets and sincere disposition when letting us know about our pets' status, is above and beyond anyone else with whom we have had experience. I cannot recommend him enough. I'm so glad he is here with us in Dothan. read more

Have been using them for years and they are the best!!!! They take such good care of our two dogs!!

Doctor Duke was very professional. His staff was very helpful and friendly. The technician actually got a zip tie out of her truck to help us fix the carrier back to get Ozzie home safely. The charge for this visit was very reasonable as well. We will def be back to see Dr. Duke with our cockatoo. read more

Care Animal Center - Poor Ozzie - Veterinarians Near Me - Dothan, Alabama

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We brought our rotty that had a dislocated hip. After 2 surgerys, thousands of dollars, and leaving her there for a week so they could care for her she ended up with a perforated intestine because they just pumped her full of pain meds. read more

If you have a rodent or other exotic pet, steer clear of Will Duke. Two years ago, I went to Care for my one year old rat to have a mammary tumor removed. Mammary tumors are common in unsprayed female rats, and since they're non-invasive and my rat Clementine was a healthy one-year old with no prior health issues, it should've been just a routine procedure. Clementine's tumor was under her arm and was a little smaller than a golf ball. Nothing out of the ordinary for a mammary tumor. First off, Duke insisted that we go ahead and spay her during the same surgery to remove her tumor. I could agree with this. Everything else that followed was a complete nightmare. He insisted I fast her for 12 hours prior to surgery. For those of you not familiar with rats - they can't throw up, so aspiration is impossible, but the real problem is that fasting a rat will cause their body temperature to drop and hypothermia will set in, potentially killing them. Will Duke said that was untrue and I "shouldn't believe everything I read on the internet" and reiterated that he was the expert and had experience with rats. Although wary, I went ahead and scheduled surgery for the next day because he was still the only "exotic" vet we could find in the area (and that's after driving an hour). I gave the front desk my card number and requested that they charge the procedure fees so I wouldn't have to deal with that after the surgery - they told me that was fine. That night, I called my family vet (who does not treat exotics and had referred me to Care) and asked for advice, to which I was told it was most likely just nerves and to trust the doctor. The next day, I brought Clementine to the vet along with two jars of baby food and a small ziplock bag of solid food. I requested with the front desk AND with Duke himself that she be fed prior to surgery and explained my concerns about her body temperature. He brushed me off and took Clementine's carrier with the food inside. About an hour after I dropped her off, Duke called himself to tell me Clementine died during surgery. Completely devastated, I went in there demanding to know what happened. He couldn't tell me what happened exactly - he said that the tumor removal went fine, but during the spaying, she simply stopped breathing and couldn't be resuscitated. The spew that came out of his mouth next still infuriates me to this day. Without me bringing it up, he said he couldn't find anything indicating that fasting rats prior to surgery is dangerous (completely untrue - I can't even find one source online that *doesn't* talk about the dangers of fasting rats before surgery). He referred to her tumor several times as "cancer" (it wasn't cancerous - it was benign), and then blamed her death on doing two procedures at once because she was "under anesthesia for too long." Even if that were the case (and it's not - doing tumor removal and spaying in one go is a routine procedure and there is no one hour time limit if you're administering anesthesia and monitoring their levels correctly), HE IS THE ONE WHO INSISTED I SPAY HER TOO. If there was an added risk due to the amount of time she would be under anesthesia for two procedures, I should've been made aware, but instead, this is the first time I was hearing about this bogus time limit under anesthesia. Not once did he apologize or seem sincerely sorry for my loss. When he brought her out so I could have alone time with her, I was horrified at how ridiculously large and gnarly her spay incision was, which leads me to believe he didn't have the proper rat-sized equipment and used tools that were much too large on her. The food I had brought was left untouched. To add insult to injury, even though I didn't have the credit card on hand due to our arrangement made previously, I had to stand at the desk crying for about 10 minutes with my dead rat in her carrier to sort out the charges (removing the post-surgery meds that had already been added - we were still charged for everything else). I then had to make the hour-long drive home with my dead rat next to me. The next day, I received a heartfelt card/letter from my family vet, who was torn up about hearing what happened. A few days later, I received a generic "sorry for your loss" card that was just signed by Will Duke. I continued to receive emails prompting me for a customer experience survey, which were upsetting. I had to call and demand they take my email address off whatever list they were using. If you have exotics, please don't let this man touch them. He is arrogant, rude, cold as ice, and he lacks even the most basic knowledge about them. He's the type of faux "exotic" vet you're warned about when you get an exotic pet. He misrepresented himself and his knowledge/experience. Clementine was not practice, she was my beloved pet. I have since heard that he treats all the rodents at the local Petsmart. No wonder they're all constantly sick and in such bad shape. read more

I believe this is the best animal clinic in the area. My dachshund was ailing at the same time I needed surgery in Tampa. Dr Martin and his staff healed her bad back while I was recovering from surgery. Dr Martin kept me informed while I was incapacitated. The heat treatments he has used on my doxie's spine have allowed her to live a happy life avoiding surgery. I think these folks are terrific. read more

This vet practice is excellent. Dr. Martin saved my cat's life once after a terrible boarding experience elsewhere. I also boarded my dog at Care many, many times with no complaints. The staff are professional and friendly. read more

This is by far the best experience that I've had at any veterinary clinic. Dr. Clark was very thorough and helpful and went out of his way to help us. read more

I've used Care Animal for 20-25 years and can honestly say they are the best. Everyone is so friendly and helpful. All the doctors, Dr. Clark, Dr. Martin, Dr. Holland AND DR. DUKE are great! Very professional and knowledgeable. (Clients do need to remember that they are veterinarians, not miracle workers!). They have ALWAYS done their very best for all my animals. They have stayed late to assist my pets and I feel that I can call them at any time if there is an emergency. You can't go wrong if you use their services. I love them! read more

Care is by far the cleanest most convienient place we have ever used for boarding our dogs and cats. The doctors and staff are very caring and have gone the extra mile for our pets on many occasions. The hours for picking up and dropping off are much more convienient than other animal clinics. read more