Let me start off with saying, Care Counseling is just the finance company that takes care of the billing for individual counselors. I was referred to a counselor at Care Counseling. Care Counseling called and put me with a completely different therapist. I was told there was a copay (which was odd, with my insurance) so I asked and was told that was how Tricare was doing things. Well after a few months, the copay went up even more. I asked the front desk as well as my therapist, Leah Thompson Everett, and was once again told that's all Tricare. So a year later, I speak to my provider and they too said there should not be a copay and send me to the Tricare office. just to find out...... Care Counseling & Leah Thompson Everett were both lying. My referral was not for Leah and that's why I had such a high copay. Had care counseling put me with the appropriate therapist, I wouldn't have had to pay $56 per visit for over a year. When speaking to Care Counseling, Jeannette in billing was very understanding and wanted to come up with a solution. she reached out to Leah to see how to make things right and Leah accused me of trying to get her to commit insurance fraud. May I also add, Leah is a very self centered therapist who will take any opportunity to speak about herself. At first I blamed myself because I can deflect at times, but that's the job of a therapist to redirect. She also brings her big Mastiff to work and will burn multiple candles to cover the awful dog smell. Her knowing I'm allergic to dogs and candles, I found this very unprofessional. I do not recommend Leah Thompson Everett for multiple reasons. read more