Caring and knowledgable veterinarians. And the staff is great, and always responsive and kind.read more

They provided exactly what I went for for a wellness check on my cat however my cat was severely…read moretraumatized that it took 4 weeks till she would let me pick her up at home. Care caregivers were so impersonable and did not introduce themselves to my cat before handling her very shocked that veterinarian would treat a cat like that unless they dislike cats and prefer dealing with dogs only. I will be looking for another place to take my cat for wellness checks or any other care she needs.

I needed immediate boarding for my dog. The boarding center did accommodate. I was sent an…read moreapplication/contract with choices of type of kennel, extra treats, etc. I selected a kennel and run area, approx. $23.56/day. My boarding bill was over 1K by the time I picked up my dog. The hospital charged, $9.99/day JUST to give my dog his pills. I would call to check on my dog and no matter who I spoke with, they appeared to not know what they were doing. Always had to check with someone else. At one point I was told there was an increase in my daily rate. I reminded them I signed a contract for the $23.56/day. When I picked up my dog, I received a final bill, which was paid but was later sent another bill in the mail for more money. Another $46 dollars. For refill of my dogs meds. Even though the bill was paid in full when I picked him up. The focus with this veterinary hospital is on revenue, padding bills, rather than good customer service and dedication to the welfare and health of animals. I have utilized many veterinary hospitals over the years, even Ryan Hospital in Philadelphia. Ryan Hospital is exemplary. However, I would never use Sunbury Veterinary Hospital/boarding again.

Dr. Levan was very unprofessional and passive aggressive…read moreduring my pups visit. He was also rude towards his vet tech when she asked what the dosing should be for the medication he PRESCRIBED my dog... he told her to read the box and figure it out. I was in disbelief. I would not recommend him and believe he needs to retire and shouldn't be working around other people

I had been a client of Anthracite Animal Clinic for my dogs, but after my recent experience, I've…read moredecided to transfer all of my pets' care elsewhere. I originally had an appointment scheduled for June 29. When I called to reschedule, I was offered an appointment at 4:10. Unfortunately, there was a misunderstanding, and I believed the appointment was for the very next day. It turned out the appointment was actually for July 30. While I understand miscommunications can happen, I wish the month had been clearly stated during the call. I left work early, picked up my dogs, and brought them to the clinic for what I thought was their appointment, only to find out there was no availability because the veterinarian was fully booked. It was frustrating to have disrupted my workday and put unnecessary stress on my pets for no reason. This wasn't my first disappointing experience. In the past, I've experienced long wait times, difficulty reaching someone by phone, and I was disappointed when my cat, who was in distress, couldn't be seen because he was considered a new patient, even though my dogs were already established patients at the clinic. After leaving, I contacted Ringtown Veterinary Clinic. They answered the phone immediately, scheduled my pets within a couple of days, and made the process simple and stress-free. I have since requested that all of my pets' records be transferred there. I recognize that veterinary clinics can be very busy, and I appreciate the hard work of the staff. However, clear communication, reasonable wait times, and accessible customer service are important to me. Unfortunately, my experiences at Anthracite Animal Clinic no longer meet those expectations, which is why I've chosen to take my pets elsewhere.

You used to be able to get an appointment pretty easily, now anytime you go to make one they never…read morehave an opening. Also new vet couldn't diagnose our dogs pain, so her pain was worse . Took her else where, got exam proper diagnosis and meds and she's doing better. They used to be much better.

My cat needed an urgent visit to the vet, I wasn't a previous customer but they were able to get us…read morein the same day I called. I was very happy with the experience. They were knowledgeable and kind. My cat gets scared easily and they handled him so well and made him as comfortable as he could be under the circumstance. I felt confident in the nurse and doctor and they explained everything well and didn't seem rushed answering questions and getting information. The price seemed reasonable, especially for everything they did and also including the medicine he needed. I will most likely be returning here for my cat's vet needs.

Finally, a Vet (Dr. Gilbert & Dr. Conrad) who cares. My cat was very sick (labored breathing) and I…read morewas worried that he needed looked at right away. I called my former Vet, (who I've paid thousands to for seven pets) and I couldn't get an appointment for three weeks? Called several other Vets and if you weren't their client, you were either out of luck, or appointments a month or more out. The only other option was an emergency clinic. Alpine got him in right away, diagnosed his condition accurately (asthma) and got him on some steroids. I can't thank them enough.

I could not have asked for a better experience. My kitty is usually fearful at exam times, but Dr…read moreCrawford is a master at managing felines. He was able to examine my cat, give her vaccination and trim her nails without using an injectable sedative (as her former vet required). If you have a fearful cat, rest assured that Dr Crawford is great with handling them. Office staff were also very friendly and capable. So glad I found this clinic!

I am so happy with this Vet clinic. The office staff are…read morevery nice and attentive. It is very clean and organized. The best part is Dr Crawford,He is so nice and patient. He is knowledgeable and took the time to answer all my questions. I have 5 cats varied ages and sizes.I highly recommend this Vet practice. I'm sure all of the vets are great but my experience with Dr Crawford has been so positive!!

Review for Dr. Casey Weiss & Pocono Mobile Veterinary Services…read more Dr. Casey Weiss provided my family with an extraordinary level of compassion and professionalism during one of the hardest moments of our lives. Our beloved furbaby, Buddy, was at the end of his life, and Dr. Weiss treated him -- and us -- with deep respect from the moment he arrived. He took the time to understand Buddy's condition, spoke gently, and never rushed a single step. What meant the most was that he allowed Buddy to pass peacefully in our laps, in the comfort of our home, surrounded by love. His calm presence made an unbearable moment feel dignified and humane. I want to acknowledge Victoria, Dr. Weiss's office admin, for her patience, clarity, and genuine care throughout this process. We are profoundly grateful for the care, patience, and empathy Dr. Weiss showed. Pocono Mobile Veterinary Services is a true blessing for families facing end‑of‑life decisions. I cannot recommend them highly enough.

Dr. Shoop is a wonderful, compassionate vet. He will even come to the house if you have a pet that…read moreneeds to be euthanized. His prices are very reasonable also. He came to give all 4 of my cats their vaccines. Done in the comfort of their home.

Now called caring hands. When I heard Dr. Ken Berg was working there, I immediately transferred my…read morepets records and they are now in his care again! The staff there is polite and caring, and Dr Berg is an amazing veterinarian.

Beware of taking your pets to Leighow Veterinary Hospital. What a traumatic mess they caused…read more Last month, I dropped my dog off early in the morning for a routine dental procedure. When the phone rang several hours later, I expected to hear that the procedure had been completed and that I could pick my dog up later on that day. Instead, I was told that the procedure never occurred because a staff person poisoned/overdosed my 5-pound dog with sedatives intended for a 70-pound dog. Poison control was contacted but their advice to induce vomiting "did not work", so charcoal treatment was applied instead. An emergency 24-hour facility was lined up (an hour away from home), just in case my dog needed round-the-clock observation/intervention (because Leighows typically closes by 7pm). I was informed at one point during the day, when an employee called to give me an update, that my dog appeared to be doing reasonably well (so far, so good) -- considering the circumstances-- and that I would be glad to hear that "protocols were now in place to prevent this from ever happening again." While I was certainly glad to hear that my little dog was hanging in there, I WAS VERY CONCERNED that effective protocols were apparently not already in place, especially for something as basic as medication management. It made me wonder if other operational protocols are lacking as well, and if staff are sufficiently trained. So, the idea of taking any of my dogs back to Leighows, especially to undergo a procedure requiring anesthesia, was completely out of the question. As an update: I was able to pick my dog up from Leighows about 12 hours after the overdose incident. She was dazed and tired and not herself, following the ordeal. She perked up the next day, after fully realizing she was in her home environment with her humans and 2 dog "siblings." All of my dogs will be receiving the care they need from another veterinarian!!!

Extremely disappointed. As a new client, my initial phone interaction was pleasant--friendly,…read moreknowledgeable staff. However, my appointment experience was unacceptable. I waited in the parking lot for over 30 minutes for a curbside pickup, despite being one of only two vehicles there. I had to call 18 times over 9 minutes to get through, only to wait an additional 25 minutes after being told someone would be "right out." When my cat was finally taken in, I voiced my concerns about handing over a pet who had recently undergone bladder surgery, especially under a curbside model that doesn't allow direct communication with the vet. Less than five minutes later, I received a call saying they couldn't treat my cat because he was "too aggressive." He's never shown aggression with family or previous vets. He returned to me terrified and panting, while the staff member had a scratch on her arm. They didn't charge me for the visit--an empty gesture considering the distress caused. If your team can't calmly and competently handle a frightened 8-lb cat, perhaps you shouldn't be accepting new patients. I will never return and cannot recommend this practice to anyone.

I called to bring my dog, Apollo, to Selinsgrove Veterinary Hospital after he fell and lost use of…read morehis legs. They were able to get me in that day within the hour. They were very up front and matter of fact about the situation. Apollo was in a lot of pain and he was sedated for blood testing and X-rays. They sent me home because of how critical he was letting me know it was possible they would keep him overnight. I wasn't expecting to get a phone call as soon as I did, but Dr. Tom confirmed what I feared. Apollo had back problems for a long time, the fall exacerbated the issue and he wasn't a candidate for surgery because of how bad it was. His quality of life had diminished and I couldn't stand to see him suffer anymore, so I made the difficult decision to have him put down. Everyone in the office made the process easy and handled the situation with such compassion and care. I can't thank the staff and Dr. Tom enough for helping me say goodbye to my best friend.

Do not go here your pet is just another number to them to make money. They are costly and not…read moreeducated on all care and diagnosis on animals. You will pay for multiple visits for the same condition your animal has with no diagnosis. The veterinarian called me while my dog was being examined and was on google trying to find what exactly his condition was. I regret bringing my dog here for care. Unfortunately after spending thousands over the course of three years I have finally drawn the line in the sand. Also do not take the pet care insurance they offer. They lack to tell you that to cancel you have to do it on your own and call the UK which is $30 a minute to do. I know this information from experience with purchasing this through them.

Staff are friendly and the place is clean but this place is SO EXPENSIVE. $144 to spay my 7lbs cat…read more+ $214 for cost of anesthesia... FOR A SEVEN POUND CAT... total cost for my 10m old cat was $650 . This is for the procedure, anesthesia, 2 vaccines (which were about $60 of the cost) a $12 cone and various other fees they added on. I wasn't given an estimate of this cost before the procedure so when I showed up for the appointment I was very jarred but also desperate to have the procedure done...