They were okay for a couple trips. Then didn't show up for an arranged pickup. Apologized and said…read morethey would discount for the inconvenience on the next transport. Scheduled them again and they flaked out again. It a hit and miss business that isn't reliable.

My first time using medical transportation for a Doctors visit .My insurance through Scan sent…read moreWellness Transit . My Driver was Mohammad was very professional and nice. Got to my appointment early and even pushed my wheelchair to the office on the 3rd floor. Picked me to return to my care facility. Thank You.

I've been using Shuttle Med for a couple of years for a patient of mine. Very accommodating and the…read moredrivers are always professional and punctual.

For this review, fortunately I was not one that had a family member with this jerk off driver from…read moreshuttlemed. It is unfortunate, however, that anyone's family member had to be transported by this moron. While I was driving northbound on Harbor Boulevard at Union in Fullerton, traffic was merging into one lane. This douche bag comes speeding up from the right and tries to cram his van with less than 2 feet between the vehicle in front of me and the front end of my car. Traffic was only moving at about 10 to 15 mph but instead of relinquishing, he continued to force his van into my lane and at one point got within a couple of inches of the side of my vehicle. In order to avoid being hit, I had to move my vehicle more towards the center of the roadway because this idiot was not giving up. Finally, when traffic stopped and there was no place for him to go he had to continue further up the right lane and ended up forcing his vehicle in front of some other poor person because he needed to get over. I immediately found the number to shuttlemed and called them to let them know about this driver's road demeanor. While I was waiting to speak to someone he ultimately pulled into an office location at 1400 North Harbor Blvd. while I was on phone I managed to snap a couple of shots of the driver, his van, his license plate, and his vehicle ID number. He got out of his van and I told him that I thought he drove like crap and that I was getting one of his supervisors on the phone. You can see in the photo that I added that he was all thumbs up about it and couldn't care less. It was at this point I was completely shocked. He opened up the rear van doors and I could see that inside he was transporting someone in a wheelchair!!! It was at about this time the supervisor finally got on the phone and I explained the situation to him. He seemed as though he cared, however, he did seem a bit nonchalant about the whole event. He assured me that they would be looking into this incident and would be speaking with the driver about it. At the end of that call I did not get a good feeling that anything would happen. Prior to writing my review I read the other review left by someone else where it discussed the driver running a red light. It's apparent that shuttlemed is only interested in taking someone's money and trying to get someone from point A to point B whether it's safely or not. Unfortunately, on Yelp you have to click at least one star. If it was at all possible this company would get a -100 star review from me. IF YOU VALUE THE LIFE OF YOUR LOVED ONES YOU WILL NOT LET shuttlemed TRANSPORT THEM ANYWHERE!!!

I have now had about 11 reservations made through AMERICAN LOGISTICS ELEGANT TRANS GROUP and NINE…read moreof them have been messed up. The first time nobody showed up, due to the ride company's terminology. THEY gave me the one that couldn't provide service in my area. The 2d ride made sent me TWO different companies to pick me up! I chose one on the spot and sent onE away (that had traveled from approx 150 miles away, to get me.) The 3d time was perfect...went without a hitch. 4 th time- the ride sent from 150 miles away became stuck in accident traffic and was an hour late - (not Elegants fault, but nonetheless has contributed to my bitterness about THIS particular company...along with the next 2 incidents where the ride companies did their messing up contributing to the messes...). , etc, etc...Now I know, every time I make a ride through this company, pursuant to any dealings with them, I will be on the phone registering grievances with my insurance company, Anthem Blue Cross, who evidently chooses to use them!

Absolutely horrendous company, DO NOT USE.. First time, over…read morean hour late picking me up after dialysis treatment. Absolutely the worst company for reliablity.

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

Darwin was exceptionally wonderful. He was kind, patience, and constantly went above and beyond…read more Brought hope that my mom's transport needs can be met on an ongoing basis. Me, my father and mother were all so thrilled.

because of traffic issues, I was late to my surgery check-in. I think I would have appreciated an…read morealternative rout. At least I was informed and the driver was nice

Have been waiting for my mom to be transferred back to her SNF. First they said 5pm, 7 -7:30pm. And…read morenow at 8pm they told the nurse it will be another 45 minutes! Do they not take into consideration the patients or the patients family.

Idiots, coming from Anaheim didnt account for traffic and arrived at 11:20 for a 11:45 am appt in…read moreglendale. Came in and went straight to used the bathrooms!!!! Stupid!!! Then they said sorry we didnt know about the pick up time. So you drive to a location and not know when you are supposed to be there by? Stay away from this company, wouldn't even trust them with my loved one if they cant even be on time and know where they are going. Example of a business that needs to be shutdown.

Gary was so helpful and professional, he was in time accommodated my mom needs and we didn't have…read moreto wait at all

I don't know how is this company got 5 stars review. Fake reviews? paid reviews? this is the first…read morewe used this company and for that that I will not used them again. The guys are ok, but the ambulance is so dirty, food and trashes are all over the ambulance. Pickup was on time delivery was on schedule, but return trip was horrible. They can not wait for 10 minutes. my schedule pick up was at 11:30AM. Due to overcrowd clinic at UCI, I call them at 11:40am for pick up at the driver of the ambulance told me. When I called the lady answered the phone said with an attitude, that the driver came by and waiting for 5 minutes so they canceled the appointment. asked me to call back an make another appointment. She is rude, lacked of empathy, unprofessional and have no sympathy for sick patients. I told my insurance never use them again. Maybe they just have few ambulances

Highly recommend! Paolo and Joseph were always prompt and…read morevery gentle as they navigated stairs, thresholds and such. Even driving showed their concern. Very often on round trip journeys I didn't have to wait more than a few minutes after I contacted them after my appointment was done

So grateful for Paolo and his partner. My other transport cancelled tonight at 5 pm on a Friday…read morenight in the rain. I called and they actually were able to be there in just 3 hours. Kind and professional. Would highly recommend. I think he was already home with his family and he chose to help me. Not everyone would do that. And yes, found him on yelp.