Julian and his team of drivers were prompt, courteous and easy to deal with. The communication was…read moreexcellent!

Absolute professionals. I called these guys on a Saturday morning to schedule a transport on very…read moreshort notice (Monday 8am). Nobody else had decent pricing or availability. Many other providers were just difficult to talk to. Then I call SB and I get a guy on the phone who is clear, responsive, quotes me a good price, confirms everything via text . . . all done so fast and professionally. Then 2 hours later I had a change of plans and had to cancel, and they were super understanding about it. Can't wait to return the favor and use them for all future needs.

The staff person that drove my Mother twice to appointment From rehab facility was very nice and…read morefriendly and helpful

From the owner: Haloride is a non-emergency medical transportation service provider, dedicated to offering…read moreaccessible, affordable, high-quality transportation services that are safe and punctual, tailored to meet the unique needs of every individual.

This is the most unprofessional transportation service I have ever encountered. I work for a large…read moremedical practice and call these services on behalf of a patient quite often. When the patient was initially dropped off, the man wheeling him in screamed out the name and said "see yah buddy" and quickly left out of the office without even ensuring this was the correct office or that the patient was comfortable. He actually just left the patient in the middle of the waiting room. During the patients visit, I had to call this company 4 times -- the first 3 times when I introduced myself calling from a doctors office I was hung up on. The fourth time, I decided to say "good afternoon, can you hear me?" thinking it could be a possibility their phones weren't functional. Once the dispatcher confirmed she could hear me, I told her I was being hung up on and I just wanted to confirm that our patient would be picked back up. She responded with "well I don't know who he is". I think this sort of snarky, disrespectful, apathetic and miserable attitude is not only unprofessional but disgusting. I would be infuriated if I found out a loved one of mine needed to use this service and was being treated this way. After I confirmed with her the patient would be picked up, I asked for an ETA and she simply responded "well I don't know but they'll be there". I let the patient know what the dispatcher told me and after about 20 minutes I gave them another call at the patients request to try again to obtain an ETA. The dispatcher then told me that the driver was making a nearby drop off and would be coming to pickup the patient next. I asked her if she knew specifically where that drop off was (so that I could get a better grasp of when the patient would be picked up) and she nastily replied "he is in the area". Neither the dispatchers or the man that brought the patient in gave me their names, and I wish they did because they do not deserve to be in this sort of business. People who utilize transportation services deserve respect, kindness, and empathy. This company cannot even spell these basic requirements.

UNRELIABLE SERVICE!. I had hernia surgery and needed a ride since I was under anesthesia. They were…read morescheduled to come @ 2:30. After not showing up they were contacted only to be told that their driver had a flat tire and they will try to get someone there soon. I was put in a small room and had to sit there alone for hours until the driver finally arrived. I could not eat or drink anything the night before since I was having surgery with anesthesia the next day. By the time I finally got back it was early evening. The dispatcher was very rude on the phone as well. Could their male driver not simply change the flat tire or gotten an expedited service if he was incapable of doing this simple task? Does this company not have a backup plan or alternatives in times of vehicle or other issues? If you want dependable service I suggest you go elsewhere.

Needed them again, multiple email and text - never heard back. I can only assume they are out of…read morebusiness.

Caring, careful, and reliable. My first experience with a medical transport service was a delight.read more

They sent a confirmation the day before my post surgical doctor's appointment confirming a 10:45am…read morepickup and never showed up. Called dispatch 3 times and was told they would be to pick up in a few minutes on 1st call that they were late. 2nd call said same thing 15 minutes later. 3rd call said they would call or text and never did. Missed a critical doctor's appointment. Could be charged by doctor's office for not showing up for appointment. I did inform doctor's office of this situation with this company's confirmation . BEWARE of using this company,especially if it comes to your health and health care. I have never had to do a bad review on any company or any person but this was too important not to warn people.

From the owner: We provide non-emergency transportation services to clients for their appointments, events, and…read moreerrands.