There's definitely a reason Babb is the highest rated in the area. I was looking for someone to…read moremanage my rental property when I had to move away, and I got lucky finding him first. Jeff and his colleagues are super communicative and transparent, very professional, and get things done fast. I am so happy I signed Jeff on to manage my property, everything went smooth as silk, he found beyond amazing tenants for me and I could feel secure that everything was taken care of even though I was thousands of miles away. I referred him to another friend and she's seeing the same results. If you're shopping for a management company or realtor you can probably stop looking now!

I worked with Simon, and let me tell you... when it comes to professionalism this guy has got it…read more Amazing customer service. I highly recommend him. Thank you Babb Real Estate.

I was a client for roughly 9 years, including through the Lonnie Bush acquisition, and I own…read moremultiple rental properties in different states. This is, without exaggeration, the worst property management experience I've had. Communication was consistently poor, but became unacceptable once I began selling the property. I was not informed that a tenant vacated early until the next month's rent was already due. That alone cost time and money. While preparing the property for sale, they failed to follow clear instructions. I explicitly asked not to winterize the home--they did it anyway. They also would not coordinate or communicate with me or my realtor regarding cleaning schedules, which directly delayed photography and listing. At multiple points, I had to step in and do the job myself--something I found myself doing repeatedly over the years while they were "managing" the property. After nearly a decade as a client, I expected basic communication and execution. I did not receive either. I would not recommend this company to anyone who expects responsiveness, accuracy, or accountability--especially during a sale.

Just be aware... The rent listed is a base price, and then more fees are tacked on. Our experience:…read more Tenant Benefit Package - $40/month HVAC filters - $20/month Liability Insurance for the Owner fee - $15/month Pet rent - $35/month (plus the usual deposit for the pet, of course) And then there's more: A lease renewal fee ($100), with a requirement to use their own cleaners to do carpets, fireplace, and HVAC at the time of lease renewal (most likely $500+). From what we understood, the renter is expected to cover the cost of all plumbing problems that come up in the course of the lease. Plus, even if you don't own a pet, from what we understood, each adult has to pay $30/year pet screening website fee. While we were informed of some of this before the application, we had to pay the application fees ($75/person) to read the lease and find the rest of this out. Hopefully, this helps someone.

Everything. communication, follow through, they do absolutely nothing. We have been through…read moreprobably six representatives over the years and all but one were useless.

Medina at The Select Group is amazing! She was supportive, communicated well, and went above and…read morebeyond to help me work through things that were out of my control. Couldn't have asked for a better manager to work with!

This place does not inspect their rental properties once rented out. This is not the way to run a…read morerental agency! The house across the street from me is in shambles. The renters do not take pride in living in the home. Storm door broken, kept open with a lawn chair, grass overgrown plus bushes, backyard a dump, trash cans in front of home instead of back, fence broken, window shades busted. This is unacceptable to homeowners whose property values will be decline and not be selling points!

I own property in Norfolk that I have been renting out for the last 4 years. Initially, I had a…read moredifferent property management company but luckily about 2 years ago I switched over to Kim Cox and The Property Shoppe. What a difference! Kim is amazing and the best property manager I ever had. She is responsive, professional, and meticulous. She promptly addresses any maintenance issues that come up through her reliable and cost effective network of contractors. She goes the extra mile to make sure that the entire rental process is smooth for both me and my tenants, who also praise her.

Avoid Jeremy Stansbury at all cost. He is unprofessional, rude, and just an overall jerk. Attached…read moreare texts he sent to our agent when we wouldn't budge on repairing the pool at our parents' home we are selling. We stated upfront we are selling "as is" regarding the pool, even with that we did offer a $5K credit. So instead of just moving on, he showed major disrespect to our agent and insulted us in the process. I would give 0 stars but it won't let me.

Realtor Jeremy Stansbury was extremely rude and disrespectful to our agent and to our family's…read moreintegrity. We are selling our family home and made it very clear the pool was," as is". We came down on the price of the property significantly and offered a credit. He responded by calling us cheap and dishonest. Not very professional at all. I have reached out to his company to speak to a manager regarding his behavior, and have yet to get a response. It is my advice to someone looking to find an agent, Jeremy Stansbury is of very low character and professionalism. Please keep searching

They manage a property of mine and do a great job. I live I'm a different state so I can't be…read morereadily available to tend to my property. Corey keeps things afloat.

From the owner: We have experience working with all property types in the 757 and we are able to provide…read moreindividualized attention according to your needs!

We just closed on our home near the VB Courthouse area. We were referred to Christi by our friend…read moreand neighbor who spoke very highly of her. All I can say is that she is a powerhouse of energy, information, and tenacity. She's also a lot of fun to work with! Although we knew she had other customers she was working with and stays busy, she spent as much time with us as we needed, always responded to calls quickly and made us feel like we were her only clients. Christi also made sure we always knew what to expect and felt confident every step of the way. The best part is that we listed our home at $449,000 but sold it for $12,000 more. 10 thumbs up!

I am not sure what is with the last guy that reviewed, but I think he has mixed someone up…read more Christi was the realtor my husband and I chose to help us in buying our first home together, and I could not have been happier with the service and care we received. Christi took time to take us on separate house hunts (my husband was away for quite some time for work), and she was available 24/7 from start to finish. The owners of our new home were not quite ready to move out as soon as we needed to be in, but she worked this all out for us, and even stayed at the house to work through an issue where the previous owner had left quite a few things behind. She definitely went above and beyond for us, and today, 4 years later, I still continue to speak with Christi and will certainly look to her when we are ready to buy our next home.

These people aren't absolute assholes!…read more The only reason I even accepted a property is because I really needed to find a property quickly as I was about to be homeless. The first red flag came with when I was signing the application. I overheard their boss RJ screaming profanity at his staff while on the phone with me. Very unprofessional. Then once moving in these people refuse to answer my calls and are now violating laws.

I took them to court and I wound up feeling bad for the owner of the property, who seemed to be…read moresuffering financially due to the negligence of Atlantic Coast Realty. Cyndi Ward, as well as the CEO of Atlantic Coast Realty (I think his name was RJ) both threatened and harassed me through text message as well as a spontaneous phone call. I wondered why they seemed like they were intentionally trying to upset me (I was the tenant, and I had been very patient even though they were not making necessary repairs or keeping the place up to code). I realized in court that that Cyndi Ward was getting paid extra to show up in court. That is when it made sense, but I had fallen for the whole putting money in escrow thing. Now that the owner of the house has left Atlantic Coast Realty, the house looks much better. However, Atlantic Coast Realty did not even show up for the move out inspection... We called, left messages, waited an hour, and took videos of the place... But Atlantic Coast Realty did not show up, but still chose to keep our entire deposit. Now we have to take them back to court again. I feel bad for the owner, but I as the tenant suffered as well.

On Sunday morning of April 7, 2024 about 5:am a drunk driver crashed his car thru the condo of my…read moreneighbor, leaving my neighbor and her son homeless. The crash was so severe my condo was damaged also. Due to us sharing a common wall our side of the wall is broken our stair case leading to our up stairs damaged as well. Our middle low bearing wall has been damaged also. Our neighbors house has been condemned by the Fire Dept and the City of Virginia Beach. If she was home that night she would not be alive today, thank God she and her son were visiting family for the night. My husband and I have been told by the engineers that was sent by UPA when this event first happened, that our stairs and both walls have to be removed and replaced. The main issue now is that UPA has not given us a date to start repairs on both our and neighbors homes . The HOA are responsible for all structural damage to residents homes. Its now 4 months we have tried to talk to our UPA agent no response to our phone calls or messages. Were living in hazardous conditions. United Property Associates have dropped the ball. Kempsville Greens is a beautiful community I just wish our HOA showed some concern to their CONDO FEE PAYING RESIDENTS. FYI We where told by engineers no excess use of our stairs. We live in the Kempsville Greens HOA know who we are. Thank You for your Time

UPA allowed severe damage to be done to my property by Whitman Development Group, and have refused…read moreto do anything about it . Has been since March of 2026 , my deck support is slipping and it's unsafe to use . I pay Almost $500 monthly in HOA fees , and get zero service . United Property Associates staff will not help me , and don't care about anyone's safety. Anyone would be insane to rent or buy where they manage. Please come see for yourself in Cornerstone Condo in Virginia Beach .

I am not quite sure what happened with RPM and these previous customers because to me their reviews…read moredo not match up to the experience I've had with them. RPM took over my apartment from Chantel Ray. During the entire process they were very accommodating and not much was needed to be done. I've lived in this apartment for just over a year now and my roommate and I have never had a problem with them. Whenever there was something needed to be done maintenance was there within the following day fixing our issue. (These were not emergency issues). During the winter months when the heat in our building was not working they accommodated us with portable heaters ! The maintenance people are so friendly and welcoming. The one guy RJ is the best. He even texts one of us to make sure we are around and able to assist him with anything and lets us know the time he will be coming. RPM Tidewater has been an immense help to me as well with taking my name off the lease and adding another person. I am sad to go and hope other realty companies I come across are just like RPM Tidewater. Thank you ! I'm not sure why these reviews were not nice.....people these days expect too much.

Absolutely and I do mean ABSOLUTELY DO NOT RENT THROUGH THIS REALTY COMPANY. They are complete…read moretrash. They took $450 out of my security deposit for yard maintenance and sent pictures of some branches in the yard, THAT WAS THE REASON FOR THAT. I'll attach the images they sent me as to why they're charging me. They don't do damage addendums so they can and will charge you whatever they seem fit after move out for any reason they want to just to keep your money. But that's just moving out. When I first moved in I spent weeks and I means weeks cleaning and taking care of a yard that was filled with trash, broken glass, pieces of the house exterior molding and siding, logs and branches and plies of dirt and leaves. I was living there in the time frame of only a SINGLE year the sewage pipe burst underneath the house and that took them about a week to come out look at and fix. The basement flooded because the hot water heater burst which took them about a week to replace and fix but when that burst it took out the HVAC system so no heat, and yes this was the middle of December the heat took them a good AT LEAST month before they did anything. They did bring two crappy oil space heaters which did absolutely nothing in the two story, three bedroom all hard wood house I was living in which also had an attic, basement and attached garage that was bringing in cold air. When I moved in I complained the house wasn't properly sealed and bugs and breeze and dirt where coming in they sent somebody out to fix it that did a half ass job that wasn't even worth it because I was still dealing with the problem. A tree feel on the house during a big storm that took the a couple days before anybody would remove it then a couple more days before they removed it from the yard. Also when I moved in the refrigerator didn't work took them not that long to replace that one. But that one stopped working on me also and the time frame for them to replace that one was at least about a month so I had to clean the mold filled refrigerator in the garage that was that way when I moved in to be able to keep cold food for the house. I also complained about the smell of mold coming from the vent system which they did absolutely nothing about. All in all this realty company is absolutely trash and they do not care about their residents one bit. They just want your money and for you to suffer.