Lewisburg team is the best! The office staff are always there to help the answer all my questions…read morean they are very resourceful .They have listen to me an left me cry in there ear,never said call back later im busy,they listened. I LOVE BEING AN ANGEL.So proud of the ppl on the other end of the phone.Thanks for being such awesome lewisburg angels staff.

My name is Joe Nespoli…read more My wife Connie and I were clients of Visiting Angels during her struggles with Lewy Body Dementia. She passed two years ago, it was a tragic and difficult time for our family. For the last two years of her life Visiting Angels sent us several competent caregivers and one very special one, Kristen Hill. She spent almost two years with Connie and the love, kindness and compassion she demonstrated on a daily basis was a great blessing to our family. Knowing that I could totally trust my wife with Kristen enabled me to have a life outside of being a caregiver, and energize me to deal with an heart wrenching and life changing situation. When my wife's disease reached a stage where we felt we could no longer deal with it at home, we placed here in an assisted living facility. It was a failed experiment that lasted 2 months, before we realized it was time to bring her home for good. Once again during this difficult time of transition Visiting Angels came to our aid. Connie was not getting the care she needed at the facility, and for the two weeks it took to arrange for her to come home, Kristen spent every day with her there giving her the individual care she needed. I was mostly there as well but it was so much less terrifying to have Kristen there with us. Also the pain of leaving was made easier knowing that when I left Connie was not alone but in the care of someone who loved her. When Connie came home, Visiting Angels provided us with another angel in her own right, Zonia Adams, our live-in. This women took total control in handling such a scary and sad time. Her care of Connie was meticulous, in the bathing, the feeding, and sitting with her during her night time terrors, she never woke me for help one time, depriving herself of sleep to sit with my wife. She loved Connie it was plain to see, and she grew to love our entire family just as Kristen had. Kristen remained as a part time caregiver and together these two wonderful women allowed us to keep Connie at home until she passed. It would not have been possible without them; I will be forever grateful; with their help I can look back on a difficult time without guilt or regret: we will always consider them as family. There were several phone conversations with other people in the office as well. They were voices without a face, but I have very warm sentiments towards them. They were so very accommodating dealing with the unexpected scheduling surprises that inevitably come with this type of situation, as well as some problems we might have had with other caregivers, which is also inevitable. It was so very comforting to hear genuine compassion in the voices of the people you were counting on to help you deal with an almost impossible situation. In closing it is not feasible to describe the heartbreak of dealing with this disease, or the challenges of watching someone you love die, in this review. Suffice it to say Visiting Angels, allowed us to endure this journey with grace and love. I'm not certain how we would have managed without them. In our situation, I can state with all honesty, they really were a gift from God, they were His angels.

I'm really frustrated right now with Heather the manager who does the scheduling I was supposed to…read morebe having a new aide come today 5/7/25 I had to have my son cancel and she was very ignorant towards my son I had an infusion done on 5/6/25 and it caused me to have a fever not being able to breathe feeling like I had 500 pounds sitting on my chest I couldn't even get out of my bed to use the bathroom it blew up my knee where I need to get a knee replacement , so I had to wait for my son to come home from work in the morning and help me now I couldn't come down stairs because of all my symptoms and I just was able to make myself down stairs mind you I'm still hurting barely could walking and I get this treatment.My question is am I not supposed to worry about me so I can continue to take care of my loved one.

From the owner: As your parents and grandparents age, they may want and need additional companionship and help…read morearound the house. Home Instead® in Luzerne County offers many different types of in-home care that can be individualized to meet the needs of your family members. Call us at (570) 714-4260 for a free consultation. All of our highly trained CAREGivers are bonded and insured for your peace of mind. Each CAREGiver completes a comprehensive training program to deliver individualized care with compassion. Types of Senior Care We Offer: -Companionship Care -Personal Care -Meals & Nutrition -Transportation -House hold Duties -Respite Care -Hospice Care Support Services -24 Hour Care

If I could get zero stars, I would their aids are lacking in knowledge will not do anything that…read morethey should be doing when they do overnights. They sit on their phone and watch videos and check on the patients one or two times per night. You leave instructions for them they totally ignore them. Their Sister company is platinum duty that provides aids associated family home provides nursing care which is pretty good but their aids leave a lot to be desired.

Professional therapists and nurses.positive outlooks and helpful ways of handling at home physical…read morechallenges.pleased my physician sent this agency to me!

Dishonest, disrespectful and disturbed. Inviting these people into your home is like inviting in a…read moreswarm of locust. I'm an 86-year-old woman in a wheelchair. All of their caregivers, with the exception of two, stole housewares, clothes, and even an overhead light fixture and switch. Apparently one of them was very mechanically inclined, and removed hasp locks, which were not affixed with one-way screws. When I approached the field supervisor, she denied all my allegations by claiming that I had dementia. To confirm her claim, she called a team to administer a mental status examination, which I passed. They further harassed me by calling, without my permission, one of my healthcare providers as well as a retirement community that I am considering moving to. They obviously do not do sufficient background checks.

They want u to pay your own way there, don't feed u nothing m, job not guarantee so if u go there u…read morecan be wasting your time, but have health insurance

I was SO IMPRESSED with Genell when she came to my Mother's house to meet her along with my sister…read moreand myself. She seemed very professional and understanding of our need to find someone to help with caring for our Mother who not only was a professional, but also understood the individual personality needs of MOM as well. Genell assured us that she would hand-pick the associate and bring her to our house herself for an interview. Well, that is where the professionalism stopped. I called the office on a SATURDAY AFTERNOON to HIRE the chosen candidate for the next day. Given that they are SUPPOSEDLY OPEN 24/7 this should not have been a problem. Genell was impossible to be reached, I called and spoke with someone from the office THREE TIMES ON SATURDAY, who PROMISED ME that she would FIND GENELL who NEVER GOT BACK TO ME UNTIL 11:00 A.M. THE FOLLOWING MONDAY MORNING, and NO ONE ELSE bothered to get back to me on the Sunday that I requested the hrpelp for either. The explanation I got from Genell was that she was at the PITTSTON TOMATO FESTIVAL, and she did not have her WORK PHONE WITH HER, and even though the WOMAN from the office told me she would GO THERE AND FIND HER, she did not have any time to RETURN A CALL ANYWAY ! I find the entire experience with this staff not only TOTALLY UNPROFESSIONAL, BUT UNCONSCIONABLE AS WELL. And, I will PREFER TO NOT LET THEM TAKE CARE OF MY MOTHER.

From the owner: Preferred Care at Home of Wyoming Valley is the preferred Home Health Agency of Luzerne and…read moreLackawanna Counties! Having received numerous awards for its exemplary achievements for services rendered within these counties!

I can't say enough good things about Optik. Firstly, Dr. Frank is awesome. He is professional,…read moreextremely patient and friendly, and he's happy to work with you in regards to your insurance and payment. Dana, the office manager, is incredibly enthusiastic and truly enjoys helping people pick out glasses that fit not only their face, but their personality as well. The office itself is comfortable, classy and 'trendy' (but not pretentious). In an area where there are a lot of chains that look and feel the same, Optik stands out as it could have been picked up out of downtown Brooklyn and dropped into a strip mall in Kingston. My husband, my mom, and myself all got our glasses here and were so impressed with prices and selection. Many known name brands, but also brands from all over the world. Additionally, Dr. Frank will go the extra mile to find frames even if he doesn't carry them. He was able to find a pair that I bought in Finland and couldn't purchase anywhere else in the US- including online. Bottom line...if you want not only a great experience as far as exam and environment, but to walk out making a statement, Optik is by far the best choice in NEPA.

From the owner: At Optik Eyewear, we are fully dedicated to improving and preserving sight. We offer many eye care…read moreservices, from routine exams to treatment of eye diseases. Optometrist, Dr. Frank and our highly skilled team welcome you to our practice where we strive to make patients feel at home. This personal care and individualized attention is why people throughout the Kingston area come to Optik Eyewear for all their vision health needs." Our exquisite product lines of your top designers allow you to choose from a large selection of any of our various unique styles to find your perfect look.

Used to be a great dentist. Now, only go there if you are a staunch trump supporter. If you're not…read morehe will throw you out of his office without even cleaning your teeth, like he did me!

I had Dr Todd glue on 2 crowns that had come off after 8-10 years. His lasted 1 1/2 years. He…read morecharged $189 for this. Why do dentists charge so much when they know you don't have insurance. Oh yeah his receptionist pretended I was covered then said sorry not. Gaslighting. Seriously does anybody have a dentist that's reasonable?