My mother passed away recently after staying at the nursing home for eight months. The level of…read morecomfort and aid my mother received was very good. Whatever request we may have had was typically handling quickly and completely. The compassion everyone showed her was very comforting. Everyone seemed to work as a team to care for the residents, We commend the staff and management for their efforts. Thank you for taking care of our mother. The Brunner Family

Extremely poor quality of patient care to say the least.Nurses aides can be very nasty and…read moreneglectful.Please do not consider this place for a loved one at all costs.Supervision here also is next to none.Horrific.

Home instead has been a part of my life for the past 5 or so years. They offer a variety of…read moreservices that include, but probably are not limited to: Light housekeeping Aides Cooking Transportation as needed And more. It's really a place you call and tell them your situation. Then together you figure out how they can help. Their employees are insured and bonded, so you can have them in the home without concern. They have been vetted by Home Instead as well. This is a national franchise chain, its locally owned and operated. 16/R-a-D Challenge

Care givers are pretty good and usually go above and beyond. Management is unpredictable and can be…read moredifficult, though. Micromanagement causes a lot of staff turnover in caregivers and office staff and can be discouraging

Help at your home was indeed a huge help! Prompt to answer/ return calls. Provided a tun of…read moreresources and information. Kind and professional staff... they took a huge weight off my shoulders and helped me manage during a difficult time. Caring for an aging or disabled loved one is so challenging, I wasn't able to do everything that my mother needed during her end of life care. Help at home helped me care for her and keep her home instead of alone in a facility.

From the owner: Help At Your Home, LLC provides compassionate in-home care services in Western New York. Our…read moreofferings include personal companionship, light cleaning and cooking, shopping and errands, and skilled nursing care such as medication assistance, wound care, and hygiene support. We also assist with home management, appointment scheduling, and even pet care. Our licensed caregivers are dedicated to helping clients maintain independence and dignity in a safe, supportive environment. Free consultations available.

HORRIBLE - Wife has been in 'rehab' for 11 days. She has waited hours for help to the bathroom,…read morelaid in soiled linens as a result - that were not changed because her floor did not have any fresh linens - waited for hours for a pain pill and in 11 days has gotten only received 5 full therapeutic sessions largely due to a quarantine on her floor. (we believe it food poisoning - but in any event have not been able to get test results back in 5 days). My advice is: STAY AWAY!!

From the owner: Whether you or a loved one are recovering from an acute illness or injury, living with a chronic…read moredisease, or just need a little help with daily tasks, Schofield Home Care can help. We bring Schofield's quality care right to your doorstep, providing the care you need in the comfort, privacy and safety of your own home. Schofield has a long and successful history as a provider of care in the home in Erie and Niagara counties. Schofield Certified Home Care is a Medicare-Certified Home Health Agency (CHHA). Our compassionate staff is carefully selected for their experience, knowledge and dedication.

one showed up and wouldn't move a TV tray to vacuum there. and the next one didn't show up at all…read more they said they were contacting Medicaid but didn't.

From the owner: When your loved one needs special care at home or a medical facility, trust the home health care…read moreservices in Tonawanda, NY, and surrounding areas provided by Goodcare Home Health Service. Based in Tonawanda, New York, our WNY company provides home health care services in the greater Buffalo, NY, area including Erie and Niagara Counties. You can rely on our senior care specialists to provide the highest level of care for patients in their homes or at health care facilities. Call today to learn more about our home health care services offered in the greater Buffalo area.

Anyone considering being a client w/ this agency may want to reconsider the decision. Their office…read morestaff & some of their aides are seriously negligent in doing their duties; i.e., they don't inform clients when an aide calls in sick, although some staff claim they have contacted clients. This is VERY shameful!

Michelle and her caregivers are the absolute best! They took fantastic care of my grandma. They…read morealways treated her as if they were family and made sure she was in great hands. They helped her run errands, grocery shop and keep her house tidy! I would recommend Good Samaritan to anyone looking for a companion or home health aide.

I'm new to being treated by Mc AUrey Seton home care. I was use to VNA. But I am so pleased…read morewith the medical care I am receiving from the 4 nurses I have. Been. Fortunate to have here to care for my serious condition. Every. Associate gives care And sees. Things that are not right and contact my doctor to advise of their finding. I highly. Recommend their service

I am a patient in Niagara County and I dont know if Im in the right place but I believe my people…read morework out of McAuley Seton of Niagara County! Jorge Cruz and Kelsey _____ are the best health home care people on the planet! Their upbeat and happy personalities along with basically everything they do for me is the best care Ive had! The entire McAuley experience has been incredible! Thank you, Thank you, Thank you!

Assisting angels are not to be trusted. Todd the owner asks my wife how long she will need them to…read moretake care of her failing mother. My wife indicated she was not sure so Todd tells her she must pay one week in advance. Four days later my wife's mother goes to Hospice and Todd the owner tells her no refund is due. Todd tells my wife that the 1868.75 (the weekly charge) was a minimum payment. No contract was presented but he did run out immediately to pick up the check. He takes advantage of people in need. Very unprofessional and dubious. Don't consider this clip joint if you need to have your loved ones cared for. Incredibly inept staff as well. Left garbage stinking in the kitchen. Did not cook meals as promised. Did not pick up after themselves. Terrible company. Dishonest owner.

Do NOT call this company. Very unprofessional & unethical. I called this organization to request…read morea quote. I told Todd I needed someone to start in two weeks on a Monday. He gave me the quote & told me that his agency requires a two week commitment. I told him if I went with his agency I would agree to those terms. He never confirmed if he had anyone available. So I hired a different agency. I didn't hear from him again until 36 hours before the target start date. He called on a Saturday night & left a nasty voicemail saying he was going to bill me for two weeks of services because he had a caregiver on hold who couldn't take other cases because she was committed to us. I never told him I was or wasn't going to use his agency. So I have no idea what prompted this phone call. I called him back (got voicemail) left a message that he must have the wrong person. I never had an agreement with his agency. He texted "bill is forethcoming". Now on top of dealing with the stress of caring for elderly parents, I am being forced to deal with this nasty unethical person & possible legal situation. I strongly recommend you avoid the agency.