My mother passed away recently after staying at the nursing home for eight months. The level of…read morecomfort and aid my mother received was very good. Whatever request we may have had was typically handling quickly and completely. The compassion everyone showed her was very comforting. Everyone seemed to work as a team to care for the residents, We commend the staff and management for their efforts. Thank you for taking care of our mother. The Brunner Family

Extremely poor quality of patient care to say the least.Nurses aides can be very nasty and…read moreneglectful.Please do not consider this place for a loved one at all costs.Supervision here also is next to none.Horrific.

Home instead has been a part of my life for the past 5 or so years. They offer a variety of…read moreservices that include, but probably are not limited to: Light housekeeping Aides Cooking Transportation as needed And more. It's really a place you call and tell them your situation. Then together you figure out how they can help. Their employees are insured and bonded, so you can have them in the home without concern. They have been vetted by Home Instead as well. This is a national franchise chain, its locally owned and operated. 16/R-a-D Challenge

Care givers are pretty good and usually go above and beyond. Management is unpredictable and can be…read moredifficult, though. Micromanagement causes a lot of staff turnover in caregivers and office staff and can be discouraging

Help at your Home is indeed a life saver. My husband fell and broke his hip two years ago And was…read moreplaced in a rehab facility. I won't say the name but whenever I would visit my husband he looked as if he was losing the battle, not to mention his life. I searched around and came across Help at your home and I now have my husband home and when I tell you the change that came overnight because of the caring and constant compassion he's received from this company has helped my husband in so many ways. Because of the care he is now receiving, I see a light at the end of the tunnel when before that I saw nothing but darkness. Kudos to you guys and all your help, your compassion and just all that you do. Henrietta

Help at your home was indeed a huge help! Prompt to answer/ return calls. Provided a tun of…read moreresources and information. Kind and professional staff... they took a huge weight off my shoulders and helped me manage during a difficult time. Caring for an aging or disabled loved one is so challenging, I wasn't able to do everything that my mother needed during her end of life care. Help at home helped me care for her and keep her home instead of alone in a facility.

HORRIBLE - Wife has been in 'rehab' for 11 days. She has waited hours for help to the bathroom,…read morelaid in soiled linens as a result - that were not changed because her floor did not have any fresh linens - waited for hours for a pain pill and in 11 days has gotten only received 5 full therapeutic sessions largely due to a quarantine on her floor. (we believe it food poisoning - but in any event have not been able to get test results back in 5 days). My advice is: STAY AWAY!!

From the owner: Whether you or a loved one are recovering from an acute illness or injury, living with a chronic…read moredisease, or just need a little help with daily tasks, Schofield Home Care can help. We bring Schofield's quality care right to your doorstep, providing the care you need in the comfort, privacy and safety of your own home. Schofield has a long and successful history as a provider of care in the home in Erie and Niagara counties. Schofield Certified Home Care is a Medicare-Certified Home Health Agency (CHHA). Our compassionate staff is carefully selected for their experience, knowledge and dedication.

They started out really good but went downhill fast. Most of the office staff were lacking in their…read morecommunication skills. I felt like I wasn't being respected as a client. I highly advise looking elsewhere. I strictly needed an aide for household duties, assisting w/ shopping, & accompanying me to medical appointments; which were done well.

one showed up and wouldn't move a TV tray to vacuum there. and the next one didn't show up at all…read more they said they were contacting Medicaid but didn't.

Michelle and her caregivers are the absolute best! They took fantastic care of my grandma. They…read morealways treated her as if they were family and made sure she was in great hands. They helped her run errands, grocery shop and keep her house tidy! I would recommend Good Samaritan to anyone looking for a companion or home health aide.

From the owner: Good Samaritan Home Health is a Licensed Home Care Services Agency specializing in caring for…read moreSeniors so they may remain living independently in their own home for as long as they are able. We provide peace of mind to Seniors loved ones knowing a Good Samaritan is helping their Senior be keeping them Safe and Secure.

I am a patient in Niagara County and I dont know if Im in the right place but I believe my people…read morework out of McAuley Seton of Niagara County! Jorge Cruz and Kelsey _____ are the best health home care people on the planet! Their upbeat and happy personalities along with basically everything they do for me is the best care Ive had! The entire McAuley experience has been incredible! Thank you, Thank you, Thank you!

I'm new to being treated by Mc AUrey Seton home care. I was use to VNA. But I am so pleased…read morewith the medical care I am receiving from the 4 nurses I have. Been. Fortunate to have here to care for my serious condition. Every. Associate gives care And sees. Things that are not right and contact my doctor to advise of their finding. I highly. Recommend their service

Assisting angels are not to be trusted. Todd the owner asks my wife how long she will need them to…read moretake care of her failing mother. My wife indicated she was not sure so Todd tells her she must pay one week in advance. Four days later my wife's mother goes to Hospice and Todd the owner tells her no refund is due. Todd tells my wife that the 1868.75 (the weekly charge) was a minimum payment. No contract was presented but he did run out immediately to pick up the check. He takes advantage of people in need. Very unprofessional and dubious. Don't consider this clip joint if you need to have your loved ones cared for. Incredibly inept staff as well. Left garbage stinking in the kitchen. Did not cook meals as promised. Did not pick up after themselves. Terrible company. Dishonest owner.

Do NOT call this company. Very unprofessional & unethical. I called this organization to request…read morea quote. I told Todd I needed someone to start in two weeks on a Monday. He gave me the quote & told me that his agency requires a two week commitment. I told him if I went with his agency I would agree to those terms. He never confirmed if he had anyone available. So I hired a different agency. I didn't hear from him again until 36 hours before the target start date. He called on a Saturday night & left a nasty voicemail saying he was going to bill me for two weeks of services because he had a caregiver on hold who couldn't take other cases because she was committed to us. I never told him I was or wasn't going to use his agency. So I have no idea what prompted this phone call. I called him back (got voicemail) left a message that he must have the wrong person. I never had an agreement with his agency. He texted "bill is forethcoming". Now on top of dealing with the stress of caring for elderly parents, I am being forced to deal with this nasty unethical person & possible legal situation. I strongly recommend you avoid the agency.